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12. TROUBLESHOOTING

WARNING!

Refer to Safety chapters.

12.1 Error Codes

The appliance does not start or it stops during operation.
First try to find a solution to the problem (refer to the table). If the problem persists,

contact the Authorised Service Centre.

WARNING!

Deactivate the appliance before carrying out any check.

In case of major problems, the acoustic signals operate, the display shows an

error code and the Start/Pause button may flash continuously:

Error code

Possible cause

Remedy

E50

Appliance motor overloaded.

Too much laundry or entrap in the

drum.

The programme was not comple‐

ted. Remove the laundry from the

drum, set the programme and re‐

start the cycle.

E90 or E91

Internal fail. No communication be‐

tween electronic elements of the

appliance.

The programme was not finished

properly or the appliance stoped

too early. Switch the appliance off

and on again.

If the error code appears again,

contact the Authorised Service

Centre.

EH0

The mains supply is unstable.

When the appliance is showing

EH0, please wait until main supply

is stable than press start. If the ap‐

pliance pause the cycle without

any indication then press the cycle

start. If the warning will occur

check the power cord / socket in‐

tegrity or main supply.

If the display shows other error codes, deactivate and activate the appliance. If the

problem continues, contact the Authorised Service Centre.
In case of different problem with the tumble dryer check the table below for possible

solutions.

ENGLISH

Содержание TR959M6BC

Страница 1: ...USER MANUAL EN User Manual Tumble Dryer TR959M6BC ...

Страница 2: ...5 WI FI CONNECTIVITY SETUP 11 6 PROGRAMMES 14 7 OPTIONS 18 8 BEFORE FIRST USE 20 9 DAILY USE 21 10 HINTS AND TIPS 24 11 CARE AND CLEANING 26 12 TROUBLESHOOTING 29 13 TECHNICAL DATA 32 14 PRODUCT INFORMATION SHEET ACCORDING TO UK ECODESIGN 33 15 ENVIRONMENTAL CONCERNS 35 My AEG Care app www aeg com 2 ...

Страница 3: ...Centre ensure that you have the following data available Model PNC Serial Number The information can be found on the rating plate Warning Caution Safety information General information and tips Environmental information Subject to change without notice 1 SAFETY INFORMATION Before beginning the installation and use of this appliance carefully read the supplied instructions The manufacturer is not r...

Страница 4: ...ld be kept away from the appliance unless continuously supervised Do not let children play with the appliance Keep all packaging away from children and dispose of it appropriately Keep detergents away from children Keep children and pets away from the appliance when the door is open If the appliance has a child safety device it should be activated Children shall not carry out cleaning and user mai...

Страница 5: ...ly open The ventilation opening in the base must not be covered by a carpet mat or any floor covering WARNING The appliance must not be supplied through an external switching device such as a timer or connected to a circuit that is regularly switched on and off by a utility Connect the mains plug to the mains socket only at the end of the installation process Make sure that the mains plug is acces...

Страница 6: ...such as cooking oil acetone alcohol petrol kerosene spot removers turpentine waxes and wax removers should be washed in hot water with an extra amount of detergent before being dried in the tumble dryer Items such as foam rubber latex foam shower caps waterproof textiles rubber backed articles and clothes or pillows fitted with foam rubber pads should not be dried in the tumble dryer Fabric soften...

Страница 7: ...e sure that there is access to the mains plug after the installation WARNING This appliance is designed to be installed connected to a grounding connection in the building Make sure that the parameters on the rating plate are compatible with the electrical ratings of the mains power supply Always use a correctly installed shockproof socket Do not use multi plug adapters and extension cables Do not...

Страница 8: ...hich is free from fluoro chloro hydrocarbons This system must stay tight The damage of the system can cause a leakage 2 7 Service To repair the appliance contact the Authorised Service Centre Use original spare parts only Concerning the lamp s inside this product and spare part lamps sold separately These lamps are intended to withstand extreme physical conditions in household appliances such as t...

Страница 9: ...Airflow slots 8 Condenser lid 9 Condenser cover 10 Adjustable feet For ease of loading laundry or ease of installation the door is reversible see the separate leaflet 00000000 00A Mod xxxxxxxxx 000V 00Hz 0000 W 910000000 00 Prod No B C D E A The rating plate reports A QR code B model name C product number D electrical ratings E serial number ENGLISH 9 ...

Страница 10: ...gramme dial 3 Favourite programmes 4 Display 5 Remote Start button 6 Finish In button 7 Start Pause button 8 SyncDry button 9 Options 10 On Off button with Auto Off function 4 1 Display Symbol on the display Symbol description cycle time indication www aeg com 10 ...

Страница 11: ...cator cooling phase indicator crease guard phase Finish In option on ProSense indicator indicator maximum load exceeded 5 WI FI CONNECTIVITY SETUP This chapter describes how to connect the smart appliance to the Wi Fi network and to link it to a mobile devices By this functionality you can receive notifications monitor and control your tumble dryer from your mobile devices The Wi Fi functionality ...

Страница 12: ... password If you do not have an account create a new one following the instructions in My AEG Care 5 3 Wireless connection configuration Before you begin the configuration download and install My AEG Care application on your smart device 1 Push the On Off button to switch on the appliance 2 Wait approximately 8 seconds 3 Press and hold the Remote Start button for around 3 seconds until you hear a ...

Страница 13: ... and stop the appliance remotely The related led comes on and the related icon appears on display If you set a programme via App and it does not match with the knob position text appears alternating with programme duration Press and hold this button for longer time to provide two other functions hold it down for 3 seconds as long as a click sounds the Wi Fi is turned on and off hold it down for 10...

Страница 14: ...ket requirements without notice The App will give you a complete description of each programme Sportswear Daily Training Soccer Rugby Skiing Gear Running Shoes Curtains Pillow Towels Pet Hair Easy Iron Anti Allergy Denim Silk Baby Linen Drying Rack 6 2 Programmes Programmes Load 1 Properties Fabric mark 2 MixDry 5 0 kg Designed for routine drying of what you wash without sorting Dries evenly cloth...

Страница 15: ... 3 0 kg Fast cycle for everyday clothes made of cotton cotton synthetic blends and synthetic Ideal for light items Bedlinen XL 4 5 kg Dries up to three bed linen sets at once Minimises twists and tangles of large items to ensure every bed linen reaches a uniform dryness without wet spots Outdoor 2 0 kg Maintains the functionality of outdoor fabrics made of technical textile and restores water repe...

Страница 16: ...board dry ECO programme is the Standard cotton programme according to UK Ecodesign for Energy Related Products and Energy Information Regulations It is suitable for drying normal wet cotton laundry and it is the most efficient programme in terms of energy consumption for dry ing wet cotton laundry 4 Tested for Candida albicans MS2 Bacteriophage and Escherichia coli in external test performed by Sw...

Страница 17: ...laundry the type of laundry and the ambient conditions The initial moisture content of the laundry the water type and the supply voltage may also affect the energy use and the duration of the drying pro gramme Program Spun at residual humidity Drying time 1 Energy consump tion 2 Cottons Eco 9 0 kg cupboard dry 1400 rpm 50 163 min 1 46 kWh 1000 rpm 60 199 min 1 68 kWh Cottons 9 0 kg iron dry 1400 r...

Страница 18: ...d and its dryness TIME DRYING RECOMMENDATION up 10 min action of cool air only no heat er 10 40 min additional drying to improve dry ness after previous drying cy cle TIME DRYING RECOMMENDATION 40 min full drying of the small laundry loads up to 4 kg well spun 1200 rpm Time Dry on Wool program Option applicable to Wool program to adjust final dryness level to more dry or less dry 7 3 Anti Crease E...

Страница 19: ...e relevant led comes on and the information on the display are updated accordingly The favourite programmes can be cancelled through the related App command or pressing the Factory Default key combination 7 9 SyncDry function This feature lets your tumble dryer to automatically set the most appropriate programme that matches the last washing program recently executed All you need to do is start th...

Страница 20: ...tarts to rotate Rear drum locks are automatically deactivated Before you use the appliance to dry items Clean the tumble dryer drum with a moist cloth Start a 1 hour programme with moist laundry At the beginning of the drying cycle first 3 5 min there could be a slightly higher sound level This is due to the compressor starting up This is normal for compressor powered appliances such as refrigerat...

Страница 21: ...ems with the internal layer made of cotton inside out Cotton layer must be faced outwards Always set the programme suitable for the type of laundry Do not put light and dark colours together Use suitable programme for cottons jersey and knitwear to reduce shrinkage Do not exceed the maximum load stated in the programmes chapter or shown on the display Dry only the laundry that is suitable for tumb...

Страница 22: ...irflow slots must be clean 9 3 Loading the laundry CAUTION Ensure the laundry is not trapped between the appliance door and the rubber seal 1 Pull open the appliance door 2 Load the laundry one item at a time 3 Close the appliance door 9 4 Turning on the appliance To turn on the appliance Push the On Off button If the appliance is on some indicators appear on the display 9 5 Auto Off function To d...

Страница 23: ...h buttons and the program dial this option does not lock the On Off button You can activate the child lock option before you touch the Start Pause button the appliance cannot start after you touch the Start Pause button programs and option selection is unavailable Child lock option activation 3s 3s 1 Turn the dryer on 2 Select 1 of the available programs 3 Touch and hold down Anti Crease button by...

Страница 24: ...button to turn the appliance off 2 Push the On Off button again to turn on the appliance 3 Set a new program 9 12 Programme end Clean the filter and drain the water container after each drying cycle See chapter CARE AND CLEANING If the drying cycle is finished the symbol appears on the display If the End Signal option is activated the acoustic signal sounds intermittently for 1 minute If you do no...

Страница 25: ...ense bars animation is performed for a few seconds to indicate that your appliance is updating data to the Cloud If instead the mode is changed with knob rotation or switching off the machine the data synchronization will be done during the first Wi Fi reconnection 10 3 Deactivating the tank indicator The water container indicator is activated by default It illuminates at the end of the drying cyc...

Страница 26: ...w steps below 1 Switch the appliance on by pressing On Off button 2 Wait approximately 8 seconds 3 Press and hold the Silent and Anti Crease buttons for some seconds 4 The appliance will acknowledge the operation by displaying If the procedure does not work this could be due to timeout or wrong keys combination switch the appliance off and repeat the sequence from the beginning 11 CARE AND CLEANIN...

Страница 27: ... Pull the water container out keeping it in a horizontal position 2 Pull the plastic connection out and drain the water into a basin or equivalent receptacle 3 Push the plastic connection back in and place the water container back into position 4 To continue the programme press the Start Pause button 11 3 Cleaning the condenser If the symbol Condenser flashes on the display inspect the condenser a...

Страница 28: ...d neutral soap detergent to clean the inner surface of the drum and drum lifters Dry the cleaned surfaces with a soft cloth CAUTION Do not use abrasive materials or steel wool to clean the drum 11 5 Cleaning the control panel and housing Use a standard neutral soap detergent to clean the control panel and housing Use a moist cloth to clean Dry the cleaned surfaces with a soft cloth CAUTION Do not ...

Страница 29: ...gramme and re start the cycle E90 or E91 Internal fail No communication be tween electronic elements of the appliance The programme was not finished properly or the appliance stoped too early Switch the appliance off and on again If the error code appears again contact the Authorised Service Centre EH0 The mains supply is unstable When the appliance is showing EH0 please wait until main supply is ...

Страница 30: ...he bot tom of the appliance There is some dirt on the humidity sensor in the drum Clean the front surface of the drum The dryness level was not set to the desired level Adjust the dryness level 4 The condenser is clogged Clean the condenser 2 The loading door does not close The filter is not locked into posi tion Put the filter in the correct position Laundry is trapped between the door and the se...

Страница 31: ...undry was not spun suffi ciently Spin the laundry well in the wash ing machine Too low or too high room tempera ture this is not the appliance mal function Ensure a room temperature higher than 5 C and lower than 35 C Optimal room temperature to ach ieve best drying results is between 18 25 C The display shows All buttons are inactive except the Start Pause The appliance downloads the APP updates ...

Страница 32: ...of 6 hours the drying cycle ends automatically 12 3 Possible causes of unsatisfactory drying results The filter is clogged Clogged filter makes drying inefficient The airflow slots are clogged The drum is dirty Inadequate default dryness level settings See chapter Adjustment of default dryness level Room temperature is too low or too high Optimal room temperature is between 18 25 C 13 TECHNICAL DA...

Страница 33: ...house gases hermetically sealed Gas designation R290 Weight 0 149 kg Global warming potential GWP 3 1 With reference to BS EN 61121 9 0 kg of cotton centrifuged at 1000 rpm 2 With reference to BS EN 61121 4 5 kg of cotton centrifuged at 1000 rpm 3 With reference to BS EN 61121 4 The energy consumption of the connected function is approximately 17 5 kWh per year To disconnect this function please r...

Страница 34: ...n mode in W 0 05 Duration of the left on mode in minutes 10 The standard cotton programme used at full and partial load is the standard drying programme to which the information in the label and the fiche relates this programme is suitable for drying normal wet cotton laundry and it is the most efficient programme in terms of energy consumption for cotton Weighted programme time of the standard co...

Страница 35: ...ated Products and Energy Information Regulations 15 ENVIRONMENTAL CONCERNS Recycle materials with the symbol Put the packaging in relevant containers to recycle it Help protect the environment and human health by recycling waste of electrical and electronic appliances Do not dispose of appliances marked with the symbol with the household waste Return the product to your local recycling facility or...

Страница 36: ...f the open software and robotics communities to the development project To access the source code of these free and open source software components whose license conditions require publishing and to see their full copyright information and applicable license terms please visit http aeg opensoftwarerepository com folder NIUS www aeg com shop 136993910 A 502022 ...

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