Problem
Possible cause
Solution
The mains plug is not
connected to the mains
socket correctly.
Connect the mains plug to
the mains socket correctly.
The appliance has no
power. There is no volt-
age in the mains socket.
Connect a different electri-
cal appliance to the mains
socket.
Contact a qualified electri-
cian.
The lamp does not
work.
The lamp is in stand-by.
Close and open the door.
The lamp is defective.
Refer to "Replacing the
lamp".
The compressor op-
erates continually.
The temperature is not
set correctly.
Set a higher temperature.
The door is not closed
correctly.
Refer to "Closing the
door".
The door has been
opened too frequently.
Do not keep the door
open longer than necessa-
ry.
The product temperature
is too high.
Let the product tempera-
ture decrease to room
temperature before stor-
age.
The room temperature is
too high.
Decrease the room tem-
perature.
Water flows on the
rear plate of the re-
frigerator.
During the automatic de-
frosting process, frost de-
frosts on the rear plate.
This is correct.
Water flows into the
refrigerator.
The water outlet is clog-
ged.
Clean the water outlet.
Products prevent that wa-
ter flows into the water
collector.
Make sure that products
do not touch the rear
plate.
Water flows on the
ground.
The melting water outlet
does not flow in the evap-
orative tray above the
compressor.
Attach the melting water
outlet to the evaporative
tray.
The temperature in
the appliance is too
low.
The temperature regula-
tor is not set correctly.
Set a higher temperature.
The temperature in
the appliance is too
high.
The temperature regula-
tor is not set correctly.
Set a lower temperature.
The door is not closed
correctly.
Refer to "Closing the
door".
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