Problem
Possible cause
Solution
Products prevent that wa-
ter flows into the water
collector.
Make sure that products
do not touch the rear
plate.
Water flows on the
ground.
The melting water outlet
does not flow in the evap-
orative tray above the
compressor.
Attach the melting water
outlet to the evaporative
tray.
There is too much
frost and ice.
Products are not wrapped
properly.
Wrap the products better.
The door is not closed
correctly.
Refer to "Closing the
door".
The Temperature regula-
tor may be set incorrectly.
Set a higher temperature.
The temperature in
the appliance is too
low.
The Temperature regula-
tor may be set incorrectly.
Set a higher temperature.
The temperature in
the appliance is too
high.
The Temperature regula-
tor may be set incorrectly.
Set a lower temperature.
The door is not closed
correctly.
Refer to "Closing the
door".
The product temperature
is too high.
Let the product tempera-
ture decrease to room
temperature before stor-
age.
Many products are stored
at the same time.
Store less products at the
same time.
The temperature in
the refrigeration is
too high.
There is no cold air circu-
lation in the appliance.
Make sure that there is
cold air circulation in the
appliance.
The temperature in
the freezer is too
high.
Products are too near to
each other.
Store products so that
there is cold air circulation.
The appliance does
not operate.
The appliance is switched
off.
Switch on the appliance.
The mains plug is not
connected to the mains
socket correctly.
Connect the mains plug to
the mains socket correctly.
The appliance has no
power. There is no volt-
age in the mains socket.
Connect a different electri-
cal appliance to the mains
socket. Contact a qualified
electrician.
The lamp does not
work.
The lamp is in stand-by.
Close and open the door.
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