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Special accessories
Charcoal filter Type 34
Technical assistance service (not for UK)
You are welcome to telephone our technical assistance service (see list
of technical assistance centres) whenever you need information or in the
unlikely event of a fault.
For service in Australia call 1300 650 020.
When calling, please be ready to specify:
1. The model code number
2. The serial number (E-Nr.)
3. The manufacturing number (F-Nr.)
This information is shown on the registration plate inside the unit
behind the grease filter.
We reserve the right to change specifications and colours as a result of
our policy of continuing technological development.
Service and Spare Parts
In the event of your appliance requiring service, or if you wish to purchase spare parts,
contact your local Service Force Centre by telephoning:
08705 929 929
Your call will be automatically routed to the Service Centre covering your post code
area. For the address of your local Service Force Centre and further information about
Service Force, please visit the website at www.serviceforce.co.uk
Please ensure that you have read the section What to do if.... as the engineer will make
a charge if the fault is not a mechanical or electrical breakdown even the appliance is
under warranty.
Please note that proof of purchase is required for in-guarantee
service calls.
Help us to help you
Please determine your type of enquiry before writing or telephoning.
When you contact us we need to know:
Your name
Clear and concise details of the fault
Address and post code
Name and model of the appliance*
Telephone number
E number*
Serial number*
* This information can be found on the rating plate, which can be seen when the grease
filters are removed.
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