Problem
Possible cause
Solution
The lid doesn't close com-
pletely.
There is excessive frost.
Eliminate excess frost.
The lid gaskets are dirty or sticky. Clean the lid gaskets.
Food packages are blocking the
lid.
Arrange the packages in the right
way, see the sticker in the appli
-
ance.
The lid is difficult to
open.
The lid gaskets are dirty or sticky. Clean the lid gaskets.
The valve is blocked.
Check the valve.
The lamp does not work.
The lamp is defective.
Refer to "Replacing the lamp".
It is too warm in the
freezer.
The temperature is not set cor
-
rectly.
Set a lower temperature.
The lid does not close tightly or
it is not shut properly.
Check if the lid closes well and the
gasket is undamaged and clean.
Before freezing the appliance
was not precooled sufficiently.
Pre-cool the appliance for
enough time.
Large quantities of food to be
frozen were put in at the same
time.
Wait some hours and then check
the temperature again. Next time
insert smaller quantities of food
to be frozen at any one time.
Food placed in the appliance was
too warm.
Allow food to cool to room tem
-
perature before storing.
Products to be frozen are placed
too closely to each other.
Place the products in a way so
that cold air could circulate
among them.
The lid has been opened often.
Try to not open the lid often.
The lid has been opened for a
long time.
Do not leave the lid open longer
than necessary.
It is too cold inside the
freezer.
The temperature is not set cor
-
rectly.
Set a warmer temperature.
The appliance does not
work at all. Neither cool-
ing nor lighting works.
Plug is not connected to the
mains socket properly.
Connect the mains plug properly.
Power does not reach the appli
-
ance.
Try connecting another electrical
device to the power outlet.
The appliance is not switched on. Switch on the appliance.
There is no voltage in the mains
socket (try to connect another
appliance into it).
Call an electrician.
30
What to do if…
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