Problem
Possible cause
Remedy
You do not set the heat setting for
60 seconds.
Activate the hob again and set the
heat setting in less than 60 seconds.
You touched 2 or more sensor fields
at the same time.
Touch only one sensor field.
Pause operates.
Refer to "Daily use".
The display does not react to the
touch.
Part of the display is covered or the
pots are placed too near to the dis‐
play.
There is some liquid or an object on
the display.
Remove the objects. Move the pots
away from the display.
Clean the display, wait until the ap‐
pliance is cold. Disconnect the hob
from the electrical supply. After 1
min, connect the hob again.
An acoustic signal sounds and the
hob deactivates.
An acoustic signal sounds when the
hob is deactivated.
You put something on one or more
sensor fields.
Remove the object from the sensor
fields.
The hob deactivates.
You put something on the sensor
field
.
Remove the object from the sensor
field.
Residual heat indicator does not
come on.
The zone is not hot because it oper‐
ated only for a short time or the sen‐
sor under the hob surface is dam‐
aged.
If the zone operated sufficiently long
to be hot, speak to an Authorised
Service Centre.
You cannot activate the highest heat
setting.
Another zone is already set to the
highest heat setting.
First reduce the power of the other
zone.
The sensor fields become hot.
The cookware is too large or you put
it too near to the controls.
Put large cookware on the rear
zones, if possible.
Hob²Hood does not work.
You covered the control panel.
Remove the object from the control
panel.
Hob²Hood operates, but only the
light is on.
You activated the H1 mode.
Change the mode to H2 - H6 or wait
until the automatic mode starts.
Hob²Hood modes H1 - H6 operate,
but the light is off.
There might be a problem with the
light bulb.
Contact an Authorised Service Cen‐
tre.
There is no sound when you touch
the panel sensor fields.
The sounds are deactivated.
Activate the sounds. Refer to "Daily
use".
Wrong language is set.
You changed the language by mis‐
take.
Reset all functions to the factory set‐
tings. Select Reset All Settings from
the Menu.
Disconnect the hob from the electri‐
cal supply. After 1 min, connect the
hob again. Set Language, Display
Brightness and Buzzer Volume.
The flexible induction cooking area
does not heat up the cookware.
The cookware is in a wrong position
on the flexible induction cooking
area.
Place the cookware in the correct
position on the flexible induction
cooking area. The position of the
cookware depends on the activated
function or function mode. Refer to
"Flexible induction cooking area".
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ENGLISH
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