What to do if …
56
What to do if
…
Problem
Possible cause
Remedy
The appliance cannot be
switched on or is not operat
ing
More than 10 seconds have
passed since the appliance was
switched on
Switch the appliance on again.
The lock is switched on
Switch off the lock (See the
section “Locking/unlocking the
control panel”)
The child safety device is
switched on
Deactivate child safety device
(See the section “Child safety
device”)
Several sensor fields were
touched at the same time
Only touch one sensor field
Safety cutout has been trig
gered
Remove any objects (pan,
cloths, etc.) that are lying on
the control panel. Switch the
appliance on again
STOP+GO is activated
Switching off STOP+GO
The residual heat indicator is
not displaying anything
The cooking zone was only on
for a short time and is there
fore not hot
If the cooking zone is sup
posed to be hot, call the Cus
tomer Service Department.
The automatic warm up func
tion is not switching itself on
There is still residual heat on
the cooking zone
Let the cooking zone cool
down
The highest heat setting is set
The highest heat setting has
the same power as the auto
matic warm up function
Repeated acoustic signal (6x),
appliance switches off
One or more sensor fields have
been covered for longer than
10 seconds
Uncover sensor field
Acoustic signal sounds when
appliance is switched off
The control panel is wholly or
partly covered by objects.
Remove objects.
Acoustic signal sounds and
appliance switches itself on
and then off again; after 5
seconds another acoustic sig
nal sounds
The On/Off sensor field has
been covered up, e.g. by a
cloth
Do not place any objects on
the control panel
Display is switching between
two heat settings
Power management is reduc
ing the power of this cooking
zone
See the section “Switching the
power function on and off”
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