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ROM-DB3900 User Manual

38

3.3

Technical Support and Assistance

For more information about this and other Advantech products, please visit our web-
sites at:

<http://www.advantech.com/>

<http://www.advantech.com/ePlatform/>

For technical support and service, please visit our support website at:

<http://support.advantech.com.tw/support/>

1.

Visit the Advantech web site at www.advantech.com/support where you can find
the latest information about the product.

2.

Contact your distributor, sales representative, or Advantech's customer Service
center for technical support if you need additional assistance. Please have the
following information ready before you call:

- Product name and serial number

- Description of your peripheral attachments

- Description of your software (operating system, version, application software,

etc.)

- A complete description of the problem

- The exact wording of any error messages

3.4

Global Service Policy

3.4.1

Warranty Policy

Below is the warranty policy of Advantech products:

3.4.2

Warranty Period

Advantech branded off-the-shelf products and 3rd party off-the-shelf products used to
assemble Advantech Configure to Order products are entitled to a 2 years complete
and prompt global warranty service. Product defect in design, materials, and work-
manship, are covered from the date of shipment.

All customized products will by default carry a 15 months regional warranty service.
The actual product warranty terms and conditions may vary based on sales contract.

All 3rd party products purchased separately will be covered by the original manufac-
turer's warranty and time period, and shall not exceed one year of coverage through
Advantech.

3.4.3

Repairs under Warranty

It is possible to obtain a replacement (Cross-Shipment) during the first 30 days of the
purchase, thru your original ADVANTECH supplier to arrange DOA replacement if
the products were purchased directly from ADVANTECH and the product is DOA
(Dead-on-Arrival). The DOA Cross-Shipment excludes any shipping damage, cus-
tomized and/or build-to-order products.

For those products which are not DOA, the return fee to an authorized ADVANTECH
repair facility will be at the customers' expense. The shipping fee for reconstructive
products from ADVANTECH back to customers' sites will be at ADVANTECH's
expense.

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Содержание ROM-DB3900

Страница 1: ...User Manual ROM DB3900 Development Board for RTX v2 0 Modules...

Страница 2: ...installation Advantech assumes no liability under the terms of this warranty as a consequence of such events Because of Advantech s high quality control standards and rigorous testing most of our cust...

Страница 3: ...cause harmful inter ference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interfer ence to ra...

Страница 4: ...instructions Note Notes provide optional additional information 9696M39000E RTX 2 0 Carrier board ROM DB3900 1 9696ED2000E debug adapter board 1 1700021882 01 LVDS backlight cable 1 1700021883 01 LVD...

Страница 5: ...e power cord 10 All cautions and warnings on the equipment should be noted 11 If the equipment is not used for a long time disconnect it from the power source to avoid damage by transient overvoltage...

Страница 6: ...n according to IEC 704 1 Advantech disclaims all responsibility for the accuracy of any statements contained herein Safety Precaution Static Electricity Follow these simple precautions to protect your...

Страница 7: ...bit 14 Table 2 15 LVDS_BKLT LVDS backlight power 14 Table 2 16 USB_OTG USB OTG 14 Table 2 17 SD SD slot 15 Table 2 18 BR2032HOLDER CR 2032 15 2 4 4 Jumpers 15 Table 2 19 JP2201 GPIO Keypad selection...

Страница 8: ...4 5 Switches and buttons 30 Table 2 55 SW2 Boot selection 30 Table 2 56 SW3 Reset button 31 Table 2 57 SW5 Sleep button 31 Table 2 58 SW4 Power button CPU 31 Table 2 59 SW6 LID Switch 31 2 4 6 LEDs 31...

Страница 9: ...Chapter 1 1 General Introduction This chapter gives background information on the ROM DB3900 Sections include Introduction Specification...

Страница 10: ...nd 2 CAN ports 1 2 Product Specification Compatible Module Advantech RTX 2 0 CPU Module Series Graphic HDMI 1 HDMI TypeA LVDS 1 single channel 24 bit LVDS VGA 1 D Sub 15 with female connector Ethernet...

Страница 11: ...Chapter 2 2 H W Installation This chapter gives mechanical and connector information on the ROM DB3900 carrier board Sections include Connector Information Mechanical Drawing Hardware Installation...

Страница 12: ...Operating temperature 0 60 C 32 140 F The operating temperature refers to the environmental temperature for the model Operating humidity 0 90 relative humidity non condensing Storage temperature 40 85...

Страница 13: ...Rear I O panel Table 2 1 External IO Connector Position Description DCIN DC Jack A COM01A UART Port 1 B COM01B UART Port 2 C HDMI HDMI Port D VGA VGA Port E RJ45 USB GbE Ethernet Connector F RJ45 USB...

Страница 14: ...3 COM01A UART0 4 WIRE Pin Signal Pin Signal 1 TXD485 2 RXD TXD485 3 TXD RXD485 TX 4 RXD485 5 GND 6 7 RTS 8 CTS 9 Table 2 4 COM01B UART1 4 WIRE Pin Signal Pin Signal 1 TXD485 2 RXD TXD485 3 TXD RXD485...

Страница 15: ...Green 3 Blue 4 5 GND 6 GND 7 GND 8 GND 9 5V 10 GND 11 12 DDC_DAT 13 HSYNC 14 VSYNC 15 DDC_CK Table 2 6 HDMI HDMI Pin Signal Pin Signal 1 TMDS_D2 2 GND 3 TMDS_D2 4 TMDS_D1 5 GND 6 TMDS_D1 7 TMDS_D0 8...

Страница 16: ...B RJ 45 USB 1 2 1 DA Pin Signal 2 DA U1 VBUS 3 DB U2 D 4 DC U3 D 5 DC U4 GND 6 DB U5 SS_RX 7 DD U6 SS_RX 8 DD U7 GND L3 GBE_LINK1000 U8 SS_TX U9 SS_TX Table 2 8 PHONE_JACK Audio output Pin Signal Pin...

Страница 17: ...k PhoneJack Audio Jack 9P 2 5mm 90D F DIP ABA JAK 03 Audio Audio PIN HEADER 2x10P 2 54mm 180D M DIP 21N22564 LVDS LVDS B B Conn 40P 1 25mm 90D SMD DF13 40DP 1 25V 91 FAN FAN Wafer 2 54mm 3P 180D M DIP...

Страница 18: ...DIP 23N6960 10S10 COM2 COM2 BOX HEADER 5x2P 2 54mm 180D M DIP 23N6960 10S10 CAN1 CAN1 BOX HEADER 5x2P 2 54mm 180D M DIP 23N6960 10S10 CAN0 CAN0 BOX HEADER 5x2P 2 54mm 180D M DIP 23N6960 10S10 USB_OTG...

Страница 19: ...B3 12V A3 12V B4 GND A4 GND B5 PCIE_A_CK A5 PCIE_A_JTAG2 B6 PCIE_A_DAT A6 PCIE_A_JTAG3 B7 GND A7 PCIE_A_JTAG4 B8 3V A8 PCIE_A_JTAG5 B9 PCIE_A_JTAG1 A9 3V B10 3V A10 3V B11 3V A11 PWRGD Mechanical Key...

Страница 20: ...A4 GND B5 PCIE_B_CK A5 PCIE_B_JTAG2 B6 PCIE_B_DAT A6 PCIE_B_JTAG3 B7 GND A7 PCIE_B_JTAG4 B8 3V A8 PCIE_B_JTAG5 B9 PCIE_B_JTAG1 A9 3V B10 3V A10 3V B11 3V A11 PWRGD Mechanical Key B12 Reserved A12 GND...

Страница 21: ...Manual Chapter 2 H W Installation Table 2 12 SATA SATA connector Pin Signal Pin Signal 1 GND 2 SATA_TX 3 SATA_TX 4 GND 5 SATA_RX 6 SATA_RX 7 SATA DOM PIN7 Table 2 13 SATA_PWR SATA Power connector 1 5V...

Страница 22: ...6 17 GND 18 GND 19 LVDS_D2 20 21 LVDS_D2 22 23 GND 24 GND 25 LVDS_CLK 26 27 LVDS_CLK 28 29 GND 30 GND 31 DID_CK 32 DID_DAT 33 GND 34 EDP_HDP 35 LVDS D3 36 37 LVDS D3 38 39 GND 40 LVDS_CTRL Table 2 15...

Страница 23: ...DIO_CK 6 GND 7 SDIO_DATA0 8 SDIO_DATA1 9 SDIO_DATA2 10 SDIO_CD 11 GND 12 3V_SDIO H1 H2 H3 H4 GND H5 GND H6 GND Table 2 18 BR2032HOLDER CR 2032 Pin Signal Pin Signal 1 BAT_RTC 2 GND Table 2 19 JP2201 G...

Страница 24: ...204 GPIO Keypad selection for GPIO3 13 Pin Signal 1 2 GPIO3 2 3 GPIO13 Table 2 23 JP2205 GPIO Keypad selection for GPIO4 14 Pin Signal 1 2 GPIO4 2 3 GPIO14 Table 2 24 JP2206 GPIO Keypad selection for...

Страница 25: ...Keypad selection for GPIO7 17 Pin Signal 1 2 GPIO7 2 3 GPIO17 Table 2 27 JP2208 GPIO8 Pin Signal 1 2 GPIO8 2 3 Table 2 28 JP22 GPIO9 Pin Signal 1 2 GPIO9 2 3 Table 2 29 JP1801 JP1804 JP1901 JP1904 UA...

Страница 26: ...per default 2 3 Pin Signal Pin Signal 1 5V 2 SATA DOM Pin7 3 GND Table 2 32 JP1701 CAN0 bus 120OM terminal resistor Jumper Mode Jumper Mode 1 2 120 OM Default Without 120 OM Table 2 33 JP1702 CAN1 bus...

Страница 27: ...n Signal 1 SER2_RX 2 RXD485_A 3 SER2_RX 4 RXD422_A 5 SER2_RX 6 RXD232_A 7 8 COM2_RXD 9 NDCD TXD485 10 NRXD2TXD485 11 TXD485 _A 12 TXD485 _A 13 COM2_TXD 14 15 NTXD2_RXD485 16 NDTR 2_RXD485 17 RSD485 _A...

Страница 28: ...e 2 37 CAM0 Camera 1 MIPI Pin Signal Pin Signal 1 PCAM_HSYNC 2 PCAM_ON_CSI1 3 PCAM_VSYNC 4 PCAM_PXL_CK1 5 CAM0_PWR 6 GND 7 CAM0_RST 8 I2C_CSI0_DAT 9 GND 10 I2C_CSI0_CK 11 NC 12 GND 13 NC 14 CSI0_X_CK...

Страница 29: ..._D1 21 GND 22 CSI1_X_D1 23 CAM1_X_MCK 24 GND 25 3V 26 CSI1_X_D0 27 3V 28 CSI1_X_D0 29 3V 30 GND Table 2 39 GPIO GPIO Pin Signal Pin Signal 1 3 3V 11 GPIO8 2 GND 12 GPIO9 3 GPIO0 KEY_SEL_ROW0 13 GPIO10...

Страница 30: ...N System FAN Pin Signal Pin Signal 1 GND 2 12V 3 5V Table 2 42 AUDIO I2S0 audio codec Pin Signal Pin Signal 1 Audio_VDDA 2 GND 3 Audio_VDDA 4 I2S0_SDIN_C 5 I2S0_SDOUT_C 6 I2S0_LRCK_C 7 I2S0_CK_C 8 AUD...

Страница 31: ...CK 5 SPI1_DO_C 6 SPI1_DIN_C 7 8 SPI1_CS1 _C Table 2 44 SPI0 SPI0 Pin Signal Pin Signal 1 3V 2 GND 3 SPI0_CS0 3 SPI0_CK 5 SPI0_DO_C 6 SPI0_DIN_C 7 8 SPI0_CS1 _C Table 2 45 LVDS_BK_SLT LVDS backlight se...

Страница 32: ..._VDD_SLT2 LVDS VDD Power selection2 Jumper Mode Jumper Mode 1 2 12V Table 2 48 CAN0 CAN bus 0 Pin Signal Pin Signal 1 2 3 CAN0_D 4 5 CAN0_D 6 7 8 9 GND 10 Table 2 49 CAN0 CAN bus 0 Pin Signal Pin Sign...

Страница 33: ...S_A6 O A34 SYSBUS_A14 O A35 SYSBUS_A7 O A36 SYSBUS_A15 O A37 GND PWR A38 GND PWR A39 SYSBUS_A16 O A40 SYSBUS_A24 O A41 SYSBUS_A17 O A42 SYSBUS_A25 O A43 SYSBUS_A18 O A44 SYSBUS_A26 O A45 SYSBUS_A19 O...

Страница 34: ...2C3_DATA for TTL I O B24 TTL_G1 O B25 I2C3_CLK for TTL O B26 TTL_G2 O B27 GND PWR B28 TTL_G3 O B29 VDD_SD0_EN O B30 TTL_G4 O B31 SD0_CD I PU B32 TTL_G5 O B33 SD0_WP I PU B34 TTL_G6 O B35 GND PWR B36 T...

Страница 35: ...6 CSI0_D1 PCAM_D14 DP I C7 GND PWR C8 GND PWR C9 CSI1_D2 PCAM_D7 DP I C10 CSI0_D0 PCAM_D13 DP I C11 CSI1_D2 PCAM_D6 DP I C12 CSI0_D0 PCAM_D12 DP I C13 GND PWR C14 GND PWR C15 CSI1_D1 PCAM_D5 DP I C16...

Страница 36: ...DP C91 USB_HOST_OC I C92 USB_HOST_D DP C93 GND PWR C94 GND PWR C95 USB_SS_TX DP C96 USB_SS_RX DP C97 USB_SS_TX DP C98 USB_SS_RX DP C99 GND PWR C100 GND PWR Table 2 53 RTXD Connector Odd Number RTX V2...

Страница 37: ...RTS O D71 HDMI_D0 DP D72 UART1_CTS I D73 HDMI_D0 DP D74 GND PWR D75 GND PWR D76 UART2_TX O D77 HDMI_CK DP D78 UART2_RX I D79 HDMI_CK DP D80 UART2_RTS O D81 GND PWR D82 UART2_CTS I D83 HDMI_CEC I O D84...

Страница 38: ...6 SYSBUS_D7 SYSBUS_D9 SYSBUS_D8 18 N C N C N C N C 19 N C N C N C N C 20 N C N C N C N C 21 N C N C N C N C 22 N C N C SYSBUS_CLK GND 23 N C N C N C GND 24 N C N C SYSBUS_BE1 3 3V 25 N C N C N C 3 3V...

Страница 39: ...GND Table 2 57 SW5 Sleep button Pin Signal Pin Signal 1 SLEEP 2 GND Table 2 58 SW4 Power button CPU Pin Signal Pin Signal 1 POWER_BTN 2 GND Table 2 59 SW6 LID Switch Pin Signal Pin Signal 1 LID 2 GND...

Страница 40: ...four corners equally Do not flex This preserves the solder joints See below 2 When you install the RTX module board onto the carrier board please DO NOT press down on the center of the chipset 3 Make...

Страница 41: ...Chapter 3 3 Advantech Services This chapter introduces Advan tech design in serviceability tech nical support and warranty policy for ROM DB3900...

Страница 42: ...customers to easily develop their carrier boards and differentiate their embedded products and applications Full Range of RISC Product Offerings Comprehensive Document Support Design Assistance Servic...

Страница 43: ...llowing questions when implementing modu lar designs General I O design capability Although customers possess the ability for vertical integration and have enough know how and core competitiveness in...

Страница 44: ...ides standard software Board Support Package BSP for RISC COM so that cus tomers can define their product s specifications as well as verifying I O and performance at the same time We not only offer h...

Страница 45: ...platforms As a supportive role Advantech primarily helps customers solve their problems in the testing process and will give suggestions and tips as well Through an efficient verifi cation process bac...

Страница 46: ...products and 3rd party off the shelf products used to assemble Advantech Configure to Order products are entitled to a 2 years complete and prompt global warranty service Product defect in design mate...

Страница 47: ...ADVANTECH com tw with an authorized user ID and password You must fill out basic product and customer information and describe the problems encountered in detail in Problem Description Vague entries s...

Страница 48: ...d or calibrated after expiry of the warranty period and a No Problem Found NPF result is obtained The product though repaired within the warranty period has been misused abused or subjected to unautho...

Страница 49: ...f a product submitted for repair for one month while it is waiting for return of a signed P I or payment A R If the customer fails to respond within such period ADVANTECH will close the case automatic...

Страница 50: ...tions are subject to change without notice No part of this publication may be reproduced in any form or by any means electronic photocopying recording or otherwise without prior written permis sion of...

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