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Enabling an Intelligent Planet
LED on monitor is not lit
(no green or amber color can be seen)
Power Button should be in the ON position and power lead should be connected.
Make certain the computer is not in a power-saving mode (touch the keyboard or
mouse if present).
Display image is not properly sized
Use the OSM Image Adjust controls to increase or decrease the H. Size.
Check to make sure that a supported mode and signal timing has been selected on
the graphics card or system being used (Please consult the graphics card or system
manual to change graphics mode or refresh rate).
Selected resolution is not displayed properly
Select the Display Resolution in the OSM Information menu to confirm that the
appropriate resolution has been selected. If not, select corresponding option by
pressing the control button.
No touch function
Check that the software driver is correctly installed. Or, try to uninstall the driver first,
and then reinstall the driver and reboot the computer.
If there is no problem about the software driver, Please replace the Digitizer Pen to
have a try.
If the problem persists, please contact our technical support engineer.
