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ICR-3232

10. Customers Support

10.1

Customer Support for NAM

E-mail:

[email protected]

Web:

www.advantech-bb.com

10.2

Customer Support for Europe

E-mail:

[email protected]

Web:

www.advantech-bb.com

10.3

Customer Support for Asia

E-mail:

[email protected]

Web:

www.advantech.com

Upkeep – Advices:

•

The SIM-card must be handled carefully as with a credit card. Don’t bend, don’t scratch
on this and do not expose to static electricity.

•

During cleaning of the router do not use aggressive chemicals, solvents and abrasive
cleaners!

01-02-21

LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: +49 911/ 957 606 00 — E-Mail: [email protected] — www.lucom.de

www

.lucom.de

Содержание ICR-3232

Страница 1: ...LTE Industrial Router ICR 3232 USER MANUAL 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Страница 2: ...ystem without written consent Information in this manual is subject to change without notice and does not represent a commitment on the part of Advantech Advantech Czech s r o shall not be liable for incidental or consequential damages resulting from the furnish ing performance or use of this manual All brand names used in this manual are the registered trademarks of their respective owners The us...

Страница 3: ... codes under GPL licence are available free of charge by sending an email to techSupport advantech bb com Please see http ep advantech bb cz devzone for more information Advantech Czech s r o Sokolska 71 562 04 Usti nad Orlici Czech Republic Document No MAN 0043 EN revision from May 19 2020 Released in the Czech Republic ii 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail...

Страница 4: ...H0 and ETH1 17 5 7 4 ANT DIV GNSS and WiFi Antenna Connectors 18 5 7 5 Reset Button 19 5 8 Description of the Left Panel 21 5 8 1 SIM Card Reader 22 5 8 2 Serial Interfaces and I O Port 23 5 9 Description of the Right Panel 25 6 First Use 26 6 1 Connecting the Router Before First Use 26 6 2 Start 26 6 3 Configuration 26 6 3 1 Configuration by Web Browser 26 7 Technical Parameters 28 7 1 Basic Para...

Страница 5: ...eters 33 8 Related Documents 34 9 Troubleshooting 35 9 1 FAQ 35 10 Customers Support 38 10 1 Customer Support for NAM 38 10 2 Customer Support for Europe 38 10 3 Customer Support for Asia 38 iv 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Страница 6: ...e front panel of the router 14 13 Power connector 16 14 Connection of power supply 16 15 Ethernet connector 17 16 Connection of Ethernet cables 17 17 Connecting the antenna 18 18 Router reset 19 19 The left panel of the router 21 20 SIM card reader 22 21 Serial I O connector 23 22 Functional scheme of the binary interface 24 23 The right panel of the router 25 24 Entering the IP address of the rou...

Страница 7: ...ft panel 21 10 Connection of RS485 23 11 Connection of I O 23 12 Connection of RS232 23 13 Description of the right panel 25 14 Basic parameters 28 15 Standards and regulations 29 16 Type tests and environmental conditions 30 17 Technical parameters of cellular module 31 18 Technical parameters of GNSS 32 19 Technical parameters of WiFi 32 20 Other technical parameters 33 1 01 02 21 LUCOM GmbH Flö...

Страница 8: ...labelling should be used in locations where flammable and explosive materials are present including gas stations chemical plants or locations in which explosives are used We remind users of the duty to observe the restrictions concerning the utilization of radio devices at such places Switch off the router when travelling by plane Utilization of the router on a plane may endanger the operation of ...

Страница 9: ...ains high quality materials and components which can be recycled At the end of it s life this pro duct MUST NOT be mixed with other commercial waste for disposal The device contains the battery Remove the battery from the device before disposal The battery in the device needs to be disposed apart accordingly Check the terms and conditions of your supplier for disposal information 3 01 02 21 LUCOM ...

Страница 10: ...e router may be done via a password protected Web interface Web in terface provides detailed statistics about the router s activities signal strength detailed system log etc The router supports the creation of VPN tunnels using IPSec OpenVPN and L2TP to ensure safe communication DHCP NAT NAT T DynDNS NTP VRRP control by SMS backup primary connection and many other functions are supported The route...

Страница 11: ...nitoring vending and dispatcher machines 3 1 Usage of the Router The router is primarily intended for these four basic situations I Access to the Internet from LAN Figure 1 Access to the Internet from LAN 5 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Страница 12: ...t from LAN Figure 2 Backed up access to the Internet III Secure networks interconnection or using VPN Figure 3 Using VPN tunnel 6 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Страница 13: ...ICR 3232 IV Serial Gateway Figure 4 Serial Gateway 7 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Страница 14: ...the router 1 pcs 3 Wing for wall mounting screwed on the router 2 pcs 4 2 pin terminal block for power supply deployed on the router 1 pcs 5 10 pin terminal block for RS232 RS485 and I O deployed on the router 1 pcs 6 Printed Quick Start Guide 1 pcs Table 1 Contents of package 8 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Страница 15: ...ns SIM BIN BOUT ETH WiFi GNSS RS232 RS485 Version without WiFi and GNSS 2 x 1 x 1 x 2 x 1 x 1 x Version with WiFi and GNSS 2 x 1 x 1 x 2 x 1 x 1 x 1 x 1 x Table 2 Router versions Figure 5 Version without WiFi and GNSS Figure 6 Version with WiFi and GNSS 9 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Страница 16: ... interfaces ICR 3200 ICR 3232 ICR 3232 LTE module for NAM 2x ETH 1x BI 1x BO 1x RS232 1x RS485 2x SIM reader ICR 3200 ICR 3232 ICR 3232W LTE module for NAM 2x ETH 1x BI 1x BO 1x RS232 1x RS485 2x SIM reader WiFi GNSS Table 3 Order Codes Overview 10 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Страница 17: ...he Router Box specified in mm Figure 8 Basic dimensions of the router box Figure 9 Basic dimensions of the router box 11 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Страница 18: ...structions for a router attached to a switchboard For whip antennas it is recommended to observe a minimum distance of 6 cm from cables and metal surfaces on every side in order to avoid interference When using an external antenna seperate from the switchboard it is necessary to fit a lightening conductor When mounting a router on sheet steel we recommend using a cable antenna For all cables we re...

Страница 19: ...he position of the DIN rail clip tighten the screws with max 0 4 Nm torque Figure 10 Default position of DIN rail clip To remove the router from the DIN rail it is necessary to lightly push down the router so that the bottom part of the DIN rail clip hitched to the DIN rail get out of this rail and then fold out the bottom part of the router away from the DIN rail Figure 11 Removing from the DIN r...

Страница 20: ... Terminal block for the power supply ETH0 RJ45 Ethernet connection to the computer network ETH1 RJ45 Ethernet connection to the computer network DIV SMA Connector for diversity antenna ANT SMA Connector for main antenna Table 4 Description of the front panel Figure 12 The front panel of the router 14 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom...

Страница 21: ...s for data connection 4G technology 3G technology 2G technology SIM card problem missing SIM card or PIN code not entered SIM2 Green Green Orange Red Red Blinking On On On Fast blinking SIM is selected router waits for data connection 4G technology 3G technology 2G technology SIM card problem missing SIM card or PIN code not entered USR Green On Blinking Fast blinking Function of this LED diode ca...

Страница 22: ... restore the router s functionality For correct operation it is necessary that the power source is able to supply a peak current of 1 2 A Unit has to be supplied by a power supply specified as a Limited Power Source LPS or CEC NEC Class 2 source of supply In applications requiring low power consumption such as solar power not 7 24 mode is strictly recommended to use LPM mode prior to powering down...

Страница 23: ...le Input Output 2 TXD Transmit Data negative pole Input Output 3 RXD Receive Data positive pole Input Output 4 5 6 RXD Receive Data negative pole Input Output 7 8 Table 7 Connection of Ethernet connector Figure 15 Ethernet connector The Ethernet cable plugs into the RJ45 connectors labeled as ETH0 and ETH1 see the figure below Figure 16 Connection of Ethernet cables 17 01 02 21 LUCOM GmbH Flößaust...

Страница 24: ...d antenna connector DIV is used The R SMA connectors named WiFi1 and WiFi2 are designed for the connection of WiFi antennas The GNSS connector is used to connect the GNSS antenna The router can not operate without a main antenna connected through the port marked as ANT The SMA connector is used for the connection of the antenna Recommended tightening moment for screwing the antenna to the SMA conn...

Страница 25: ...ble to boot due to a bad configuration turn off the router power supply Push and hold the RST button turn on the router and hold the RST button for at least 10 seconds This will return the router to default configuration Before performing the factory reset of the router it is recommended to back up the router configuration settings see Configuration manual for ICR 3200 routers because reset of the...

Страница 26: ... Web interface Press the RST button hold less than 4 seconds Reset factory Restores the default configuration and reboots the router Hold the RST button for more than 4 seconds If it does not help router does not start at all turn off the router power supply Push and hold the RST button then turn on the router and hold the RST button for more than 10 seconds Table 8 Overview of router reboot and r...

Страница 27: ... the power source SIM cards 2FF size Unscrew the SIM cards cover to access the SIM1 and SIM2 slots SERIAL I O 10 pin This connector has the RS232 and RS485 serial inter faces one binary input and one binary output The con nector pinout is printed on the top label Table 9 Description of the left panel Figure 19 The left panel of the router 21 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911...

Страница 28: ...Mini SIM 2FF 25 0 x 15 0 x 0 76 mm Changing the SIM card Always disconnect the router from power supply before handling the SIM card Unscrew the SIM card cover Using a plastic opening tool or your fingernail press the SIM card slightly into its slot until you hear a click After hearing this click release the card and it will pop out of its slot Remove the SIM card and push any other SIM card into ...

Страница 29: ...onnection of RS485 Pin Signal mark Description 4 BIN BINARY IN 5 BOUT BINARY OUT Table 11 Connection of I O Pin Signal mark Description 6 RXD IN 7 CTS IN 8 GND GROUND 9 RTS OUT 10 TXD OUT Table 12 Connection of RS232 The I O user interface is designed for binary input processing and binary output control By default the binary output is open so it is not grounded The maximum binary output load is 3...

Страница 30: ...ion for the binary input and binary output is drawn on the picture below Figure 22 Functional scheme of the binary interface 24 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Страница 31: ... router Caption Connector Description WiFi2 R SMA Connector for the second WiFi antenna GNSS SMA Connector for the GNSS receiver antenna WiFi1 R SMA Connector for the first WiFi antenna Table 13 Description of the right panel Figure 23 The right panel of the router 25 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Страница 32: ...ort ETH0 Router s behavior can be changed via the web interface This is described in detail in the Configuration manual for ICR 3200 routers 6 3 Configuration If no SIM card is inserted in the router it is not possible for the router to operate Any inserted SIM card must have active data transmission 6 3 1 Configuration by Web Browser For status monitoring configuration and administration of the r...

Страница 33: ...y entering login information the user will have access to the router web interface via their browser Figure 26 Router web interface A detailed description of the router settings in the Web interface can be found in the Configu ration manual for ICR 3200 routers If the router s label does not contain a unique password use the password root 27 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911...

Страница 34: ...sumption Idle Average Peak Sleep mode 2 5 W 4 W 11 W 10 mW Dimensions of device 31 2 x 94 x 129 mm DIN rail clip dimensions DIN 35 mm EN 60715 Weight Metal box 477 g for non WiFi version 497 g for WiFi version Antenna connectors 2x SMA for LTE 50 Ω 1x SMA for GNSS 50 Ω 2x R SMA for WiFi 50 Ω User interface 2x ETH SERIAL I O Ethernet RJ 45 10 100 Mbit s 10 pin panel socket terminal block for RS232 ...

Страница 35: ...Standards and regulations Radio AS CA S042 AS NZC 4268 EMC IEC 61000 6 2 IEC 61000 6 3 Safety UL EN AS NZS 62368 1 Transportation EN 45545 2 National RCM Table 15 Standards and regulations 29 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Страница 36: ...ded cab 0 5 kV crit A RF conducted EN 61000 4 6 All ports 10 V m crit A 0 15 80 MHz Radiated emission EN 55032 Enclosure Class B Conducted emission EN 55032 DC power ports Ethernet ports Class B Class B Dry heat EN 60068 2 2 75 C 40 rel humidity Cold EN 60068 2 1 40 C Dump heat EN 60068 2 78 95 rel humidity 40 C Vibration EN 60068 2 64 ed 2 Vibration spectrum A 3 rolling stock Category 1 3 axis 8 ...

Страница 37: ...0 MHz B8 900 MHz B2 1900 MHz B1 2100 MHz Bit rates 384 kbps DL 384 kbps UL TD SCDMA parameters Supported frequencies 850 MHz 900 MHz 1900 MHz 2100 MHz Bit rates 4 2 Mbps DL 2 2 Mbps UL EDGE parameters Supported frequencies 800 MHz 900 MHz 1800 MHz 1900 MHz Data throughput max 236 8 kbps GPRS parameters Supported frequencies 800 MHz 900 MHz 1800 MHz 1900 MHz Data throughput max 85 6 kbps Table 17 T...

Страница 38: ...nector 2x R SMA 50 Ω MU MIMO Supported WiFi bands 2 412 to 2 472 GHz 5 180 to 5 825 GHz Standards IEEE 802 11b 802 11b g 802 11b g n 802 11a 802 11a n 802 11ac 2 4 GHz supported channels 1 2 3 4 5 6 7 8 9 10 11 12 13 5 GHz supported channels 36 40 44 48 149 153 157 161 165 Type of device Access point Station Security Standards WEP WPA WPA2 802 1X Security Encryption WEP TKIP AES Security EAP Types...

Страница 39: ... per MHz Flash memory Available memory space 1 862 MB 2x 256 MB FW 512 MB User data storage 838 MB Space for User Modules RAM 512 MB Table 20 Other technical parameters 33 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Страница 40: ... Advantech Czech ICR 3200 Configuration Manual MAN 0042 EN Product related documents can be obtained on Engineering Portal at www ep advantech bb cz address 34 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Страница 41: ...he Ethernet interface of the router Available on LAN Configuration page in the router Mobile WAN connection fails Check the signal power Mobile WAN status page If the signal power is weak you will have to use a better antenna If the neighbouring cells have a similar signal strength you will need to use a directional antenna For proper operation the signal levels have to be good Try to enable autom...

Страница 42: ... using NAT or a firewall You can verify NAT using ping to your server with static address and then compare with router s IP address You can verify a Firewall by accessing remotely to the router s Web interface The operator may not provide the address of DNS server and without DNS server s address it is impossible to connect to the dyndns org server The following mes sages will be shown in the Syst...

Страница 43: ...s to from the router If having troubles with FTP on v2 routers make sure you have FTP enabled Configuration section Services FTP Then you can connect with any client on port 21 with name and password same as for the Web interface If having troubles with SFTP make sure you have SSH enabled Configuration section Services SSH Then you can connect with any client on port 22 with name and password same...

Страница 44: ...pport for Asia E mail icg support advantech com tw Web www advantech com Upkeep Advices The SIM card must be handled carefully as with a credit card Don t bend don t scratch on this and do not expose to static electricity During cleaning of the router do not use aggressive chemicals solvents and abrasive cleaners 38 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lu...

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