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EPC-R3710 User Manual

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effort. Advantech’s team has years of experience in customer support and HW/SW

development. Advantech supports customers with professional advice and informa

tion — shortening development time and enabling effective product integration.

Validation Stage

After the completion of a customer's ES sample there is a series of verification steps.

In addition to verifying a product's functionality, testing a product's efficiency is an

important stage for RISC platforms. Through an efficient verification process, backed

by Advantech's technical support, customers optimize their applications with ease.

Advantech's team can provide professional consulting services regarding further test

ing and equipment usage. This helps customers find the right tools to efficiently iden

tify and solve problems to enhance product quality and performance.

4.2

Contact Information

Below is the contact information for Advantech customer service.

Our service team is also reachable through this website and our technical support

engineers provide quick responses once the forms are filled out:
http://www.advantech.com.tw/contact/default.aspx?page=contact_form2&sub

ject=TeSupport

4.3

Global Service Policy

4.3.1

Warranty Policy

Below is the warranty policy of Advantech products:

4.3.1.1

Warranty Period

Advantech branded off-the-shelf products and 3rd party off-the-shelf products used to

assemble Advantech Configure to Order products are entitled to a 2 years complete

Region/Country

Contact Information

America

1-888-576-9688

Brazil

0800-770-5355

Mexico

01-800-467-2415

Europe (Toll Free)

00800-2426-8080

Singapore & SAP

65-64421000

Malaysia

1800-88-1809

Australia (Toll Free)

1300-308-531

China (Toll Free)

800-810-0345

800-810-8389

[email protected]

India (Toll Free)

1-800-425-5071

Japan (Toll Free)

0800-500-1055

Korea (Toll Free)

080-363-9494

080-363-9495

Taiwan (Toll Free)

0800-777-111

Russia (Toll Free)

8-800-555-01-50

Содержание EPC-R3710NO-XAA100

Страница 1: ...User Manual EPC R3710 Rockchip Arm Cortex A72 BOX Computer ...

Страница 2: ...y under the terms of this warranty as a consequence of such events Because of Advantech s high quality control standards and rigorous testing most customers never need to use our repair service If an Advantech product is defective it will be repaired or replaced free of charge during the warranty period For out of warranty repairs customers will be billed according to the cost of replacement mate ...

Страница 3: ...following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for assistance Safety Precautions Static Electricity Follow these simple precautions to protect yourself from harm an...

Страница 4: ...cord away from high traffic areas Do not place anything over the power cord 10 All cautions and warnings on the equipment should be noted 11 If the equipment is not used for a long time disconnect it from the power source to avoid damage from transient overvoltage 12 Never pour liquid into an opening This may cause fire or electrical shock 13 Never open the equipment For safety reasons the equipme...

Страница 5: ...UG 90 1700001524 Power cord 3P UL 10A 125 V 180 cm 70 cm 170203180A Power Code 3P UK 2 5A 3A 250V 183 cm 72 in 170203183C Power Code 3P Europe 183 cm 72 in 1700019146 Power Cord CCC 3P 10A 250V 183 cm 72 in SQF ISDS1 8G 82E SQF SDHC C10 SLC 8G 1CH 40 85 C 40 185 F 968AD00479 EC20CEFAG MINIPCIE R2 1 LTE Cat 4 EWM C117FL06E LTE 4G 3G WCDMA DC HSPA 2G module MPCI L280H 1750006264 Antenna cable SMA F ...

Страница 6: ...EPC R3710 User Manual vi ...

Страница 7: ...ity 13 3 1 Introduction 14 3 2 Set up Build Environment 14 3 2 1 Install Docker 14 3 2 2 Get Base Image 14 3 2 3 Getting Android Source Code 14 3 2 4 Building Android 7 1 2 Image 15 3 3 GPIO 16 3 4 UART 17 3 4 1 EPC R3710 UART 18 3 5 Audio 18 3 6 SD MMC Card USB Disk 19 3 6 1 Browse the SD 19 3 7 HDMI 19 3 7 1 HDMI Resolution 19 3 7 2 HDMI Audio 20 3 8 Multi display 20 3 8 1 Enter U boot Interrupt...

Страница 8: ...EPC R3710 User Manual viii 4 3 2 Repair Process 32 ...

Страница 9: ...Chapter 1 1 General Introduction This chapter details background information on the EPC R3710 Sections include Introduction Specifications ...

Страница 10: ...x A53 high performance processor which supports 4K displays via HDMI It offers diverse display interfaces including dual HDMI LVDS eDP and diverse I O including dual GbE 2 x serials 3 x USB 12 x GPIO EPC R3710 also features a Mini PCIe slot for integrating Wi Fi Bluetooth and 3G 4G modules It is an ideal solution for HMI IoT gateway and healthcare applications ...

Страница 11: ...d VP8 Ethernet Chipset RTL8211FSI Speed 2 10 100 1000 Mbps Watchdog Timer Watchdog Timer Yes Front I O USB 1 x USB 3 0 Type A 1 x USB 2 0 Type A GbE 2 x RJ45 for GbE Rear I O 1 x RS 485 1 x 2 wires RS 232 4 x DIs 4 x DOs 2 x 2 wires RS 232 1 x GbE 2 x USB 2 0 2 x 2 wires RS 232 4 X GbE Hub Expansion Full Size Mini PCIe 1 Full Size Mini PCIe Slot with PCIE USB M 2 Micro SD Socket 1 Micro SD Socket ...

Страница 12: ...pecifications Dimension 174 x 108 x 25 mm 6 85 x 4 25 x 98 in Reference Weight 1 26 kg 2 77 lb including whole package 1 4 Electrical Specifications Power Supply Type DC in 12V RTC Battery Typical voltage 3V Normal discharge capacity 210 mAh ...

Страница 13: ...l Introduction 1 5 Environmental Specifications Operating Temperature 0 50 C 20 70 C 32 122 4 158 F Operating Humidity 0 90 relative humidity non condensing Storage Temperature 40 85 C 40 185 F Storage Humidity 60 C 140 F 95 RH Non condensing ...

Страница 14: ...EPC R3710 User Manual 6 ...

Страница 15: ...Chapter 2 2 H W Installation This chapter details mechanical and connector information on the EPC R3710 Sections include Connector Information Mechanical Drawing Quick Start Guide ...

Страница 16: ...EPC R3710 User Manual 8 2 1 Introduction The following sections show the external connectors and pin assignments for appli cations 2 2 EPC R3710 I O Overview Front I O Left Side Right Side ...

Страница 17: ...0 with UIO 4030 EPC R3710NO XAA120 with UIO 4032 EPC R3710NO XAA140 with UIO 4034 but no CAN function EPC R3710NO XAA160 with UIO 4036 2 3 ECP R3710 Connectors Outside 2 3 1 DC in EPC R3710 supports a DC Jack header that can be connected 12VDC external power input Pin Description 1 12V 2 GND 3 GND ...

Страница 18: ...lect the desired mode using jumper J4 Pin Description Pin Description 1 NC 5 GND 2 COM2_RXD 6 NC 3 COM2_TXD 7 NC 4 NC 8 NC 9 NC J4 Uart2 use for com port and debug mode select Part number 1653003101 Footprint HD_3x1P_79_D Description PIN HEADER 3x1P 2 0mm 180D M DIP 2000 13 WS Setting Function 1 2 Debug port default 2 3 RS232 ...

Страница 19: ...cables Common serial communication programs such as HyperTerminal Tera Term or PuTTY can be used in this case The example below demonstrates the serial terminal setup using Hyper Terminal on a Windows host 1 Connect EPC R3710 to your PC using a serial cable 2 Open HyperTerminal on your Windows PC and select the settings as shown in Figure 2 7 3 After the bootloader is programmed on SD card insert ...

Страница 20: ...EPC R3710 User Manual 12 ...

Страница 21: ...Chapter 3 3 Software Functionality This chapter details the software programs on the EPC R3710 plat form ...

Страница 22: ...on your platform before using it for development Please refer to the Docker Installation Guide You are able to install Docker on Linux Cloud Windows and OS X We generally recommend installation on Ubuntu 3 2 2 Get Base Image Use docker pull to get the images we provide IMAGE REPOSITORY to acquire the images on the image list 3 2 3 Getting Android Source Code Related version information Android 7 1...

Страница 23: ...vice with user debug type If your device is EPC R3710 you will be send command lunch rk3399_rsb3710 userdebug To build boot loader Perform the following command in the terminal console To build kernel image Perform the following command in the terminal console docker run it name android_n7 v home bsp myandroid home adv BSP rw advrisc u16 04 imx6abv5 20170523 bin bash export JAVA_HOME usr lib jvm j...

Страница 24: ...stem partition kernel img Kernel image misc img Misc partition image to switch boot mode and pass parameter in recovery mode recovery img Recovery mode image resource img Resource image containing boot logo and kernel s device tree info system img System partition image with ext4 filesystem format uboot img uboot trust img File about sleep MiniLoaderAll bin Loader GPIO Number GPIO formed Numeric R...

Страница 25: ...depending on UART driver on different boards RS 485 uses half duplex communication which means that one medium is shared for transmitting and receiving data Therefore the system needs to control the RS 485 transceiver s transmit mode Usually the UART RTS signal is used to switch the transmitter on and off echo 1 sys class gpio gpio504 value echo 504 sys class gpio unexport echo 504 sys class gpio ...

Страница 26: ... 4 1 EPC R3710 UART 3 5 Audio Launch Sound Recorder for MIC Launch Video for Audio COM Name Device Node Remark COM0 dev ttyS0 support RS232 no flow control COM2 dev ttyS2 Debug Port COM4 dev ttyS4 support RS232 no flow control ...

Страница 27: ...al Chapter 3 Software Functionality 3 6 SD MMC Card USB Disk 3 6 1 Browse the SD Launch Explorer to browse the SD card or USB Disk 3 7 HDMI 3 7 1 HDMI Resolution Starting Android Entry Settings Display HDMI HDMI Resolution ...

Страница 28: ...n in Terminal or debug console cat proc cmdline prmry_screen hdmi default extend_screen edp 1920x1080 3 8 1 Enter U boot Interrupt Mode Connect device to debug port and open debug console Press ctrl c key before power up the device until get the following information on debug console Then you can input the following command to configure Multi Display 3 8 2 eDP and HDMI 1 eDP is main display please...

Страница 29: ...t as demonstrated below 2 LVDS is main display please set in u boot as demonstrated below 3 9 Network Setup 3 9 1 Wi Fi 1 Click Settings 2 Turn on the Wi Fi setenv prmry_screen hdmi default setenv extend_screen lvds g070vw01 saveenv reset setenv prmry_screen lvds g070vw01 setenv extend_screen hdmi default saveenv reset ...

Страница 30: ...RSB 3710 User Manual 22 3 Choose the ESSID for example Advantech for guest 4 Input the correct password 5 Connect to Wi Fi ...

Страница 31: ...tch to ON to turn on Bluetooth 2 Click any available devices to pair with 3 After pairing successfully you can communicate with that device 3 9 3 3G 4G 1 Insert SIM card restart 2 If you can t connect to the network please check the following settings Settings More Cellular networks Access Point Names then Correct ...

Страница 32: ...ports two Ethernet eth0 and eth1 but Android only supports to con fig eth0 as follows Config eth0 Click Settings Settings More Ethernet Configure Ethernet There are two of IP setting DHCP IP and static IP DHCP IP The configuration is controlled by system ...

Страница 33: ...25 RSB 3710 User Manual Chapter 3 Software Functionality Static IP There are five fields that need to be filled in the IP Address netmask getway dns1 and dns2 ...

Страница 34: ...RSB 3710 User Manual 26 Config eth1 Eth1 setting static ip example su ip rule add from all lookup main pref 9999 ifconfig eth1 172 12 1 2 netmask 255 255 0 0 ...

Страница 35: ...Chapter 4 4 Advantech Services This chapter introduces Advant ech design in services technical support and the warranty policy for the EPC R3710 evaluation kit ...

Страница 36: ... the development risks associated with carrier boards Full Range of RISC Product Offerings Comprehensive Document Support Design Assistance Service Advantech provides engineers with a schematic checklist and review services based on customer carrier board specifications These services prevent design errors before they occur This saves time and reduces the costs associated with developing carrier b...

Страница 37: ...an typically perform vertical integration However lack of expertise and expe rience in general power and I O design can cause challenges especially when inte grating CPU modules into carrier boards The Acquisition of Information Despite obtaining sufficient information for making decisions concerning specialized vertical applications some customers encounter difficulties dealing with platform desi...

Страница 38: ...ipheral module recommen dations such as Wi Fi 3G and BT At this stage Advantech seeks to resolve customer concerns Product evaluation with a focus on performance and specifica tion is vital during the planning period Therefore Advantech helps their customers conduct all the necessary tests for their RISC COM Design Stage Advantech will supply a reference carrier board design guide when a product m...

Страница 39: ...formance 4 2 Contact Information Below is the contact information for Advantech customer service Our service team is also reachable through this website and our technical support engineers provide quick responses once the forms are filled out http www advantech com tw contact default aspx page contact_form2 sub ject Technical Support 4 3 Global Service Policy 4 3 1 Warranty Policy Below is the war...

Страница 40: ...y Advantech 4 3 1 3 Exclusions From Warranty The product is excluded from warranty if The product has been found to be defective after expiry of the warranty period Warranty has been voided by removal or alternation of product or part identi fication labels The product has been misused abused or subjected to unauthorized disas sembly modification placed in an unsuitable physical or operating envir...

Страница 41: ...n Customers that are located outside European Union should use UPS as the forwarding company We strongly recommend adding a packing list to all ship ments Please prepare a shipment invoice according to the following guidelines to decrease goods clearance time 1 Give a low value to the product on the invoice or additional charges will be lev ied by customs that will be borne by the sender 2 Add inf...

Страница 42: ...al service center for detail service quotation Before we start out of warranty repairs we will send you a pro forma invoice P I that lists repair charges When you remit the funds please reference the P I number listed under Our Ref Advantech reserves the right to deny repair services to customers that do not return the DOA unit or sign the P I Advantech will scrap defective prod ucts without prior...

Страница 43: ...35 EPC R3710 User Manual Chapter 4 Advantech Services ...

Страница 44: ...tions are subject to change without notice No part of this publication may be reproduced in any form or by any means electronic photocopying recording or otherwise without prior written permis sion from the publisher All brand and product names are trademarks or registered trademarks of their respective companies Advantech Co Ltd 2021 ...

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