3
A Message to the Customer
Advantech Customer Services
Each and every Advantech product is built to the most exacting specifica-
tions to ensure reliable performance in the harsh and demanding condi-
tions typical of industrial environments. Whether your new Advantech
equipment is destined for the laboratory or the factory floor, you can be
assured that your product will provide the reliability and ease of operation
for which the name Advantech has come to be known.
Your satisfaction is our primary concern. Here is a guide to Advantech’s
customer services. To ensure you get the full benefit of our services,
please follow the instructions below carefully.
Technical Support
We want you to get the maximum performance from your products. So if
you run into technical difficulties, we are here to help. For the most fre-
quently asked questions, you can easily find answers in your product doc-
umentation. These answers are normally a lot more detailed than the ones
we can give over the phone.
So please consult this manual first. If you still cannot find the answer,
gather all the information or questions that apply to your problem, and
with the product close at hand, call your dealer. Our dealers are well
trained and ready to give you the support you need to get the most from
your Advantech products. In fact, most problems reported are minor and
are able to be easily solved over the phone.
In addition, free technical support is available from Advantech engineers
every business day. We are always ready to give advice on application
requirements or specific information on the installation and operation of
any of our products.
Содержание DVMB-554E
Страница 12: ...12 1 General Information...
Страница 20: ...20 1 6 DVMB 554E Block Diagram Figure 1 3 DVMB 554E Block Diagram...
Страница 27: ...27 2 Connecting Peripherals...
Страница 40: ...40 3 BIOS Setup...
Страница 64: ...64 4 Chipset Installation...
Страница 67: ...67 4 Click Yes when you see the following message 5 Click Next when you see the following message...
Страница 68: ...68 6 When the following message appears click Finish to complete the installation and restart Windows...
Страница 69: ...69 5 VGA Setup...
Страница 72: ...72 3 Click Finish to complete the installation and restart the computer now or later...
Страница 73: ...73 6 Video capture installation...
Страница 75: ...75 Step 2 Click the PC icon and press the left bottom of the mouse Press the Scan for hardware changes...
Страница 76: ...76 Step 3 The system will show the un known devices like below window...
Страница 77: ...77 Step 4 Click the below icon to specify the driver location...
Страница 78: ...78 Step 5 Specify the driver under the DVMB 554E_CD 01_DVMB 554E_Driver 05_BT878 Driver...
Страница 79: ...79 Step 6 Push the Next bottom to process the installation Step 7 Continuing the installation...
Страница 81: ...81 Step 9 From below window we know there are 8 new items are installed...
Страница 85: ...85 Step 6 Beginning the installation Step 7 Finished the installation of DVS 350 demo program...
Страница 91: ...91 6 3 6 Video Standard Set the video standard of your cameras Please refer to DVMB554SDK_Manual...