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ARK-3390 User Manual

 

Product Warranty (2 years)

Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for two years from the date of pur-
chase. 

This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.

Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out-
of-warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.

If you think you have a defective product, follow these steps:

1.

Collect all the information about the problem encountered. (For example, CPU 
speed, Advantech products used, other hardware and software used, etc.) Note 
anything abnormal and list any onscreen messages you get when the problem 
occurs.

2.

Call your dealer and describe the problem. Please have your manual, product, 
and any helpful information readily available.

3.

If your product is diagnosed as defective, obtain an RMA (return merchandise 
authorization) number from your dealer. This allows us to process your return 
more quickly.

4.

Carefully pack the defective product, a fully-completed Repair and Replacement 
Order Card and a photocopy proof of purchase date (such as your sales receipt) 
in a shippable container. A product returned without proof of the purchase date 
is not eligible for warranty service.

5.

Write the RMA number visibly on the outside of the package and ship it prepaid 
to your dealer.

Declaration of Conformity

FCC Class A

Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Opera-
tion of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.

Содержание ARK-3390

Страница 1: ...User Manual ARK 3390 Compact Embedded Computer ...

Страница 2: ...ernational Inc VIA is a trademark of VIA Technologies Inc IBM PC AT PS 2 and VGA are trademarks of International Business Machines Cor poration Intel and Pentium are trademarks of Intel Corporation Microsoft Windows is a registered trademark of Microsoft Corp RTL is a trademark of Realtek Semi Conductor Co Ltd ESS is a trademark of ESS Technology Inc UMC is a trademark of United Microelectronics C...

Страница 3: ... messages you get when the problem occurs 2 Call your dealer and describe the problem Please have your manual product and any helpful information readily available 3 If your product is diagnosed as defective obtain an RMA return merchandise authorization number from your dealer This allows us to process your return more quickly 4 Carefully pack the defective product a fully completed Repair and Re...

Страница 4: ...wording of any error messages Packing List Before installation please ensure the following items have been shipped Item Part Number 1 x ARK 3390 unit 1 x DB9 flat cable for RS 485 1700001967 1 x 2 Pole Phoenix to DC Jack Power cable 1700009001 1 x PS 2 Y cable for KB MS 1700060202 1 x Utility CD 1 x Registration and 2 years Warranty card Ordering Information Model Number Description Optional Acces...

Страница 5: ...e voltage and current marked on the product s electrical ratings label The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product 11 All cautions and warnings on the equipment should be noted 12 If the equipment is not used for long time disconnect the equipment from mains to avoid being damaged by transient over voltage 13 Never pour any...

Страница 6: ...ARK 3390 User Manual vi ...

Страница 7: ...2 2 COM connector 12 Table 2 1 COM Standard Serial Port Pin Assignments 12 Figure 2 3 DIO connector 13 Table 2 2 Table 2 2 DVI D Connector Pin Assignments 13 Figure 2 4 Ethernet connector 13 Table 2 3 RJ 45 Connector Pin Assignments 13 Figure 2 5 Audio connector 14 Table 2 4 Audio Connector Pin Assignments 14 Figure 2 6 DIO connector 14 Table 2 5 DIO Connector Pin Assignments 14 Figure 2 7 USB con...

Страница 8: ...anagement Setup 30 3 2 7 PnP PCI Configurations 32 3 2 8 PC Health Status 33 3 2 9 Frequency Voltage Control 34 3 2 10 Load Optimized Defaults 34 3 2 11 Set Password 35 3 2 12 Save Exit Setup 37 3 2 13 Quit without Saving 37 Chapter 4 Full Disassembly Procedure 39 4 1 Introduction 40 Figure 4 1 Unscrew the bottom screws 40 Figure 4 2 Unscrew the frame screws and remove the frame 40 Figure 4 3 Unsc...

Страница 9: ...Chapter 1 1 General Introduction This chapter gives background information on ARK 3390 series ...

Страница 10: ...interface for dual display 5 x USB 2 0 ports 2 x Giga LAN port and 6 x COM ports packed into a small rugged unit and powered by an Intel Core Duo processor It also supports a wide range of input voltages from 9 VDC to 34 VDC The ARK 3390 Compact Embedded Computer supports both 2 5 SATA HDD and Compact Flash card for storage options and it provides for diversified application fields 1 2 Product Fea...

Страница 11: ...33 667 MHz DDR2 SDRAM up to 2 GB SO DIMM Socket on board 200 pin SO DIMM socket type x 1 Graphic and Video Control lers NB Intel 945GME GMCH chip supports Internal Graphics Features Dual display choose on board VGA LVDS or VGA LVDS through OS Driver VGA Integrated 400 MHz Three 8 bit DACs provide the R G and B signal to the monitor Supports pixel resolution up to QXGA Supports for Display Hot Plug...

Страница 12: ...ports Plug Play APM 1 2 ACPI 1 1 Socket 32 pin PLCC socket x 1 Serial ports Super I O SMSC SCH3114supports 3 full function serial ports by SMSC SCH3114 Support IRQ Sharing among serial ports on XPE COM1 Supports to RS 232 COM2 COM4 Supports to RS 232 422 485 and setting by Jumper COM connector D SUB CON 9P 90D M DIP x 2 COM5 COM6 Support RS 422 485 with isolation 7 5 kV COM2 COM6 RS 485 support Au...

Страница 13: ...RK 3390 User Manual Chapter 1 General Introduction 1 4 Mechanical Specifications Figure 1 1 ARK 3390 Dimensions 1 4 1 Dimensions 264 5 10 41 x 69 2 2 72 x 137 25 5 4 Unit mm Inch 1 4 2 Weight 2 2 kg 4 4 lb ...

Страница 14: ...2 Relative Humidity Relative Humidity At 40 C 95 Relative Humidity non condensing 1 6 3 Vibration During Operation When system is equipped with Compact Flash card only 5Grms IEC 60068 2 64 random 5 500 Hz 1 Oct min 1hr axis x y z 3 axes When system is equipped with 2 5 inch HDD 1Grms IEC 60068 2 64 random 5 500 Hz 1 Oct min 1hr axis x y z 3 axes 1 6 4 Shock During Operation When system is equipped...

Страница 15: ...Chapter 2 2 H W Installation This chapter explains the setup procedures for the ARK 3390 hardware ...

Страница 16: ...s to connect them To close a jumper you connect the pins with the clip To open a jumper you remove the clip Sometimes a jumper will have three pins labeled 1 2 and 3 In this case you would connect either pins 1 and 2 or 2 and 3 The jumper settings are schematically depicted in this manual as follows A pair of needle nose pliers may be helpful when working with jumpers If you have any doubts about ...

Страница 17: ...otprint JH3X2S 2M Description PIN HEADER 3 2P 180D M 2 0mm SMD SOUARE PIN Setting Function 1 2 RS 232 Default 3 4 RS 485 5 6 RS422 JP1 JP2 JP3 COM3 Mode Setting Part Number 1653003260 Footprint JH3X2V Description PIN HEADER 3 2P 180D M 2 54mm DIP W O Pb Setting Function JP1 1 3 2 4 JP2 1 3 2 4 JP3 5 6 RS 232 Default JP1 3 5 4 6 JP2 3 5 4 6 JP10 3 4 RS 422 JP1 3 5 4 6 JP2 3 5 4 6 JP10 1 2 RS 485 JP...

Страница 18: ...etting Function 1 2 RS 485 Default 2 3 RS422 JP9 JP10 COM2 Mode Setting This setting must collocation with Mother Board J3 Part Number 1653003260 Footprint JH3X2V Description PIN HEADER 3 2P 180D M 2 54mm DIP W O Pb Setting Function JP9 1 3 2 4 JP10 1 3 2 4 RS 232 Default JP9 3 5 4 6 JP10 3 5 4 6 RS422 RS 485 JP28 JP29 COM3 RS 485 Terminator Part Number 1653002200 Footprint HD_2x2P_100_D Descripti...

Страница 19: ...er 1653002200 Footprint HD_2x2P_100_D Description PIN HEADER 2 2P 180D M 2 54mm DIP WO Pb Setting Function JP30 1 2 3 4 Tx set up Terminator JP31 1 2 3 4 Rx set up Terminator JP30 Open Tx Non Terminator JP31 Open Rx Non Terminator COM3 COM2 COM1 LAN1 KB MS VGA USB0 COM4 COM5 COM6 USB1 USB2 USB3 USB4 DVI D LAN2 PWR LED HDD LED DIO MIC LINE OUT LINE IN ...

Страница 20: ...ult setting is RS 232 if you want to use RS 422 485 you can find the jumper installation in Appendix Figure 2 2 COM connector Table 2 1 COM Standard Serial Port Pin Assignments RS 232 RS 422 RS 485 Pin Signal Name Signal Name Signal Name 1 DCD Tx DATA 2 RxD Tx DATA 3 TxD Rx NC 4 DTR Rx NC 5 GND GND GND 6 DSR NC NC 7 RTS NC NC 8 CTS NC NC 9 RI NC NC Note NC represents No Connection 1 2 3 4 5 6 7 8 ...

Страница 21: ...5 jack connector with LED indicators on the front side to show its Active Link status Green LED and Speed status Yellow LED Figure 2 4 Ethernet connector Table 2 2 Table 2 2 DVI D Connector Pin Assignments Pin Signal Name Pin Signal Name 1 TMDS Data 2 2 TMDS Data 2 3 TMDS Data 2 4 shield 4 TMDS Data 4 5 TMDS Data 4 6 DDC clock 7 DDC data 8 Analog vertical sync 9 TMDS Data 1 10 TMDS Data 1 11 TMDS ...

Страница 22: ...r 2 3 1 5 DIO Connector ARK 3390 provides one phoenix 10 pin male connectors which offers Digital Input Output communication interface If client want to use DIO please find the Pin assign ment as following Figure 2 6 DIO connector Table 2 4 Audio Connector Pin Assignments Pin Audio Signal Name 1 Mic_In 2 Line_Out 3 Line_In Table 2 5 DIO Connector Pin Assignments Pin Signal Name 1 V5 2 DIO0 3 DIO1 ...

Страница 23: ...ff computers Figure 2 7 USB connector 2 3 1 7 Compact Flash Card ARK 3390 is equipped with an external CF card inside the chassis 2 3 1 8 Power ON OFF Button ARK 3390 comes with a Power On Off button that support dual function of Soft Power On Off Instant off or Delay 4 Second and Suspend Figure 2 8 Power Button 2 3 1 9 LED Indicators There are two LEDs on ARK 3390 front metal face plate for indic...

Страница 24: ... 3390 User Manual 16 2 4 Installation 2 4 1 HDD Installation 1 Unscrew the HDD door screws Figure 2 11 Unscrew the HDD door screws Table 2 7 Power connector Pin Assignments Pin Signal Name 1 GND 2 9 34 VDC ...

Страница 25: ... 2 Assemble HDD and HDD frame with four screws Figure 2 12 Assemble HDD and HDD frame by 4 Screws 3 Screw on the HDD damper screws to assemble the HDD door and HDD frame Figure 2 13 Screw on the HDD damper screws to assemble the HDD door and HDD frame ...

Страница 26: ...ARK 3390 User Manual 18 4 Connect the HDD cables Figure 2 14 Connect the HDD cables 5 Replace HDD door and secure with screws ...

Страница 27: ...stallation 1 Refer 2 4 1 1 to open the HDD door 2 Install the memory module into the SO DIMM socket at the bottom of the Main board Figure 2 15 Install the memory module into the SO DIMM socket at the bottom of the Main board 3 Replace HDD door and secure with screws ...

Страница 28: ...ll the CF card into the CF slot at the bottom of the Main board 3 Replace HDD door and secure with screws 2 4 4 RS 232 422 485 Jumper Setting 1 Refer to 2 4 1 1 open HDD door 2 Remove frame cover front rear bezels and top cover 3 Refer to 2 2 2 MIO jumper setting to select RS 232 422 485 among COM2 Jumper on MB COM3 COM4 COM5 and COM6 Figure 2 17 RS 232 422 485 jumper setting ...

Страница 29: ...Chapter 3 3 BIOS Operation This chapter describes how to set BIOS configuration data ...

Страница 30: ...etup ARK 3390 system has AwardBIOS 6 0 built in which includes a CMOS SETUP utility that allows users to configure settings as required or to activate certain system fea tures The CMOS SETUP saves configuration settings in the CMOS RAM of the mother board When the system power is turned off the onboard battery supplies the neces sary power to the CMOS RAM so that settings are retained To access th...

Страница 31: ...tup page includes all the items of Chipset configuration features Integrated Peripherals This setup page includes all onboard peripheral devices Power Management Setup This setup page includes all the items of Power Management features PnP PCI Configurations This setup page includes PnP OS and PCI device configuration PC Health Status This setup page includes the system auto detect CPU and system ...

Страница 32: ...BIOS will determine the amount of base or conventional memory installed in the system Extended Memory The BIOS POST will determine the amount of extended memory above 1 MB in CPU s memory address map installed in the system Total Memory This item displays the total system memory size Weekday From Sun to Sat determined and displayed by BIOS only Month From Jan to Dec Day From 1 to 31 Year From 1999...

Страница 33: ... Option Fast This item enables users to switch A20 control by port 92 or not Typematic Rate Setting This item enables users to set the two typematic controls items Typematic Rate Chars Sec This item controls the speed at which the system registers auto repeated key strokes The eight settings are 6 8 10 12 15 20 24 and 30 Typematic Delay Msec This item sets the keypress time delay before autorepeat...

Страница 34: ...s the SPD information and ensures the system runs stably with optimal performance CAS Latency Time Auto This item enables users to set the timing delay in clock cycles before SDRAM starts a read command after receiving it DRAM RAS to CAS Delay Auto This item enables users to set the timing of the transition from RAS row address strobe to CAS column address strobe as both rows and column are separa...

Страница 35: ...ally require the setting Memory from 15 16 MB will be unavailable to the system because only the expansion cards can access memory in this area PCI Express Root port Func Press Enter This item allows the user to adjust PCIE port on off or auto PEG Onboard VGA Control Auto This item allows the user to select the onboard graphics processor or the PCI Express card PEG Force X1 Disabled This item allo...

Страница 36: ...Onboard device status including enabling AC97 and LAN devices Super IO Device This item enables users to set the Super IO device status including enabling of COM and LPT Note This Integrated Peripherals page controls the configuration of the board s chipset including IDE ATA SATA USB AC97 MC97 and Super IO and Sensor devices This page is chipset dependent the screen capture above is illustrative b...

Страница 37: ...to Flow Control Disable Auto flow control is used in RS 485 and used to control the signal transmitter automatically When auto flow control is checked the device detects the local output buffer conditions empty or not empty If enable the flow control will force signal to the desired polarity under the empty or not empty condition Serial port 4 2E8 This item allows the user to adjust serial port 4 ...

Страница 38: ...he operating sys tem and communicates to PC and system devices for improved power manage ment Power Management Min Saving This item allows user to select system power saving mode Video Off Method DPMS This item allows user to determine the manner is which the monitor is blanked Note This Power management Setup option enable system to be the most effective energy saving mode while operating in a ma...

Страница 39: ...item allows user to define function of power button PWRON After PWR Fail Former Sts This item allows the user to select recovery after power fail function this func tion depends on the chipset Wake Up by PCI card Enabled This item allows the user to enable and define how PCI cards wake the system up from suspend mode Power On by Ring Enabled This item allows the user to enable and define how the s...

Страница 40: ...r above IRQ Resources This item allows you respectively assign an interrupt type for IRQ 3 4 5 7 9 10 11 12 14 and 15 DMA Resources This item allows you respectively assign an interrupt type for DMA 0 1 2 3 4 5 6 and 7 PCI VGA Palette Snoop Disabled The item is designed to solve problems caused by some non standard VGA cards A built in VGA system does not need this function NT Pin 1 8 Assignment A...

Страница 41: ... C through 100 C Current CPU Temperature Show Only This item displays current CPU temperature FAN1 FAN2 Speed Show Only This item displays current system FAN s speed s VCC 5 VTR 5V 12V Show Only This item displays current CPU and system voltage Note The PC Health Status screen controls the thermal fan and voltage status of the board The options on this page vary depending on the chipset ...

Страница 42: ...utomatic system detection or manually Spread Spectrum Disabled This item enables users to set the spread spectrum modulation 3 2 10 Load Optimized Defaults Note Load Setup Defaults loads the default system values directly from ROM Useful if the stored record created by the Setup program should ever become corrupted and therefore unusable ...

Страница 43: ...o to the Advanced BIOS Fea tures menu choose the Security Option and select either Setup or Sys tem depending on which aspect you want password protected Setup requires a password only to enter Setup System requires the pass word either to enter Setup or to boot the system A password can be at most 8 characters long ...

Страница 44: ...Password Type it again and press Enter 4 Select Set Password again and at the Enter Password prompt enter the new password and press Enter 5 At the Confirm Password prompt retype the new password and press Enter 6 Select Save to CMOS and EXIT type Y then Enter To Disable Password 1 Choose the Set Password option from the CMOS Setup Utility main menu and press Enter 2 When you see Enter Password en...

Страница 45: ...etup 3 2 13 Quit without Saving Note Typing Y will quit the BIOS Setup Utility and save user setup values to CMOS Typing N will return to BIOS Setup Utility Note Typing Y will quit the BIOS Setup Utility without saving to CMOS Typing N will return to BIOS Setup Utility ...

Страница 46: ...ARK 3390 User Manual 38 ...

Страница 47: ...Chapter 4 4 Full Disassembly Procedure This chapter introduce how to dis assembly the system ...

Страница 48: ...ech Co Ltd takes no responsibility Whatsoever for any problems or damage caused by user disassembly of the ARK 3390 Make sure the power cord of the ARK 3390 is unplugged before you start dis assembly 1 Unscrew the bottom screws Figure 4 1 Unscrew the bottom screws 2 Unscrew the frame screws and remove the frame Figure 4 2 Unscrew the frame screws and remove the frame ...

Страница 49: ...mbly Procedure 3 Unscrew the panel screws Figure 4 3 Unscrew the panel screws 4 Unscrew the hex bolts on the panel Figure 4 4 Unscrew the hex bolts on the panel 5 Repeat the steps 2 through 4 to disassemble the opposite panel 6 Remove the top cover ...

Страница 50: ...anual 42 7 Unscrew the screw fixed AMO 3000 on MB Figure 4 5 Unscrew the screw fixed AMO 3000 on MB 8 Remove AMO 3000 from MIO socket of the system board Figure 4 6 Remove AMO 3000 from MIO socket of the system board ...

Страница 51: ...er Manual Chapter 4 Full Disassembly Procedure 9 Unscrew the power module screws on the bottom to disassemble the power module Figure 4 7 Unscrew the power module screws on the bottom to disassemble the power module ...

Страница 52: ...ations are subject to change without notice No part of this publication may be reproduced in any form or by any means electronic photocopying recording or otherwise without prior written permis sion of the publisher All brand and product names are trademarks or registered trademarks of their respective companies Advantech Co Ltd 2009 ...

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