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Chapter 4. Troubleshooting

61200176L2-1

Express 4100/4110 User Manual

4-3

4.

If the Loop Status in the Express 4100/4110 Status menu continuously
reads Getting TEI #1, then the Express 4100/4110 is physically con-
nected to your local telephone service provider but is unable to estab-
lish logical layer 2. The problem is in one or more of the places listed
below:

•

The Express 4100/4110 software setup

•

The telephone service provider’s software setup

•

Hardware configuration, if the line is extended from the switch

To isolate the problem, perform the following procedure:

A. Ensure the Express 4100/4110 is setup for the correct switch type.

B. Ensure the quality of your line is satisfactory by checking for near

and far end block errors (NEBEs and FEBEs). If the counts are

non-zero, there may be a physical link problem as described in

step 3.

C. If possible, try another piece of functioning ISDN equipment with

a U-interface on the line.

D. With the Express 4100/4110 connected to the line and powered

up, talk to your service provider’s repair group and tell them you

have an ISDN basic rate line that appears physically okay but has

no terminal endpoint identifier (TEI). Ask them to check the line

translation and ensure that the line supports dynamic TEI alloca-

tion. Tell them that you have an NT1 and terminal adapter device

connected to the line.

5.

If the Loop Status in the Express 4100/4110 Status menu continuously
reads Register SPID #1, then the Express 4100/4110 is physically
connected to your local telephone service provider and has estab-
lished logical layer 2. The Express 4100/4110 is unable to establish
layer 3. The problem is in one or both of the following places:

•

The Express 4100/4110 software setup

•

The telephone service provider’s software setup

To isolate the problem, perform the following procedure:

A. Ensure the Express 4100/4110 is set up for the correct switch type.

B. Make sure the line is multipoint.

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Содержание Express 4100

Страница 1: ...Express 4100 and Express 4110 ISDN Router Bridge USER MANUAL 61200176L2 1A December 1998 Express 4100 Data Only 1200176L1 Express 4110 with POTS Option 1200176L2...

Страница 2: ...mpression Copyright 1989 Carnegie Mellon University All rights reserved Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are...

Страница 3: ...er rupted service is given 4 If experiencing difficulty with this equipment please contact ADTRAN for repair and warranty information The telephone company may re quire this equipment to be disconnect...

Страница 4: ...rference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circui...

Страница 5: ...ring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord Compliance with the above conditions may not prevent degradati...

Страница 6: ...en sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from light...

Страница 7: ...ransmitted on the network The affidavit shall affirm that either no encoded analog content or billing information is being transmitted or that the output of the device meets Part 68 encoded analog con...

Страница 8: ...ect to encoded analog content and billing protection I attest that all operations associated with the establishment maintenance and adjustment of the digital CPE with respect to analog content and enc...

Страница 9: ...log signals or D In lieu of the preceding training requirements the operator s main tainer s is are under the control of a supervisor trained in accordance with _________ circle one above I agree to p...

Страница 10: ......

Страница 11: ...Express 4100 4110 1 1 ISDN Overview 1 1 The Express 4100 4110 1 1 Applications 1 2 Single User to Corporate LAN 1 2 Single User IP to Internet Service Provider ISP using Network Ad dress Translation...

Страница 12: ...ocal Area Network Connection 2 1 Telephone Connection 4110 Only 2 2 Basic Telephone Service 2 2 Supplementary Services 2 2 DTMF Keypad 2 2 Customer Premises Wiring 2 3 Chapter 3 Terminal Menu Operatio...

Страница 13: ...e LDN 1 or 2 3 12 ISDN Leased Line 3 12 Leased Line Clock Mode 3 12 Leased Line Channel Rate 3 12 ISDN NEBEs 3 13 ISDN FEBEs 3 13 WAN POTS 3 13 POTS POTS Assignment 3 13 POTS NI 1 Conference FI 3 13 P...

Страница 14: ...ay Address 3 20 UDP Relay List UDP Port Type 3 20 UDP Relay List UDP Port 1 UDP Port 2 UDP Port 3 3 20 IP Proxy ARP 3 21 Configuration IPX 3 22 IPX Mode 3 22 IPX Network 3 22 IPX Frame Type 3 23 IPX S...

Страница 15: ...C Filter Defines 3 32 Filter Defines Pattern Filter Defines 3 33 Filter Defines IP Filter Defines 3 33 Filter Defines IPX Filter Defines 3 34 Configuration Connection List 3 36 Connection List Descrip...

Страница 16: ...List Probe 3 46 Probe Active 3 46 Probe Interval 3 46 Probe Update Window 3 46 Connection List PPP 3 47 PPP Multilink 3 47 Multilink Mode 3 47 Multilink Fragment 3 47 Multilink BACP 3 47 PPP Compressi...

Страница 17: ...N In 3 53 Filters In Exceptions 3 54 Filters LAN to WAN Out 3 55 Filters Out Exceptions 3 55 Filters Demand Dial 3 55 Filters Dem Dial Exceptions 3 56 Configuration Management 3 57 Management Telnet W...

Страница 18: ...Status Menu 3 64 Status Call Sessions 3 65 Call Sessions Session1 and Call Sessions Session2 3 65 Call Sessions Spanning Tree 3 66 Status ARP Cache 3 66 Status Bridge Table 3 67 Status IP Routes 3 67...

Страница 19: ...9 Utilities Upgrade Menu 3 79 Upgrade Transfer Method 3 79 Upgrade Filename 3 79 Upgrade Start Transfer 3 80 Utilities Exit 3 80 Chapter 4 Troubleshooting 4 1 If Self Test Fails 4 1 If the Express 410...

Страница 20: ...s 4100 4110 User Manual 61200176L2 1 Appendix C SNMP C 1 Appendix D Connector Pinouts D 1 Appendix E Terminal Mode Commands E 1 Appendix F Frame Relay Firmware Version F 1 Glossary Glossary 1 Acronyms...

Страница 21: ...cheme 2 Retain single analog telephone service and add ISDN service 2 5 Figure 3 1 Top Level Terminal Menu 3 2 Figure 3 2 Configuration System Info Screen 3 8 Figure 3 3 Configuration WAN Screen 3 10...

Страница 22: ...List of Figures xii Express L100 L100T User Manual 61200176L2 1...

Страница 23: ...User Manual xiii List of Tables Table 2 1 Using the Flash Hook 2 3 Table 4 1 Troubleshooting Calls 4 6 Table D 1 IBM AT Style EIA 232 Interface D 1 Table D 2 RJ 49C ISDN D 1 Table D 3 RJ 11 POTS D 2...

Страница 24: ...List of Tables xiv Express L100 L100T User Manual 61200176L2 1...

Страница 25: ...ENANCE port 2 Hold down the Control key and press R then press Enter to display the top menu 3 Using the arrow keys and Enter key to navigate the menu go to the Configuration WAN ISDN Dial Line menu E...

Страница 26: ...the Authentication field and select PAP or CHAP for the Tx Method 7 Enter your user name and password provided by your ISP into the Tx Username and Tx Password fields 8 Move the cursor to the left pa...

Страница 27: ...4100 4110 2 Set the IP address and Subnet Mask assigned by the network admin istrator in the Configuration IP menu 3 For the Default Gateway enter the IP address of the access server at the remote sit...

Страница 28: ...menu parameters in the right pane 16 This is similar to steps 13 and 14 Select Yes for Triggered and Yes for Retain This will allow the ISDN link to go to an idle state and permit the Express 4100 41...

Страница 29: ...ial the number provided in the Connection List profile The Express 4100 4110 will pro vide one of two B channels based on traffic demand and POTS port usage Express XLT model only If no packet traffic...

Страница 30: ...Quick Startup Guide Quick Start 6 Express 4100 4110 User Manual 61200176L2 1...

Страница 31: ...nication networks for information move ment and management efficiency THE EXPRESS 4100 4110 The Express 4100 4110 is a standalone device that links two Local Area Networks LANs using a high speed ISDN...

Страница 32: ...AN Telecommuter Home Office Access to the corporate LAN Single device access User Datagram Protocol UDP broadcasts are relayed to corporate LAN Client device can obtain the Internet Protocol IP addres...

Страница 33: ...T provides translation from user assigned IP addresses to ISP assigned IP addresses The PC s IP address can be dynamically assigned by the Express 4100 4110 Overcomes the serial port speed limitations...

Страница 34: ...Provides high speed home access to the Internet Multiple and simultaneous access The PC s IP address can by dynamically assigned by the Express 4100 4110 On demand Internet access Multilink PPP plus...

Страница 35: ...patible with popular central site LAN access devices Figure 1 5 SOHO to Corporate LAN The Express 4100 4110 provides the following basic functions 1 LAN Bridge Bridging provides a point to point conne...

Страница 36: ...ions are supported 5 POTS The POTS interfaces can be used for interfacing to dual tone multi frequency DTMF analog devices such as telephones modems fax machines etc The Express 4110 POTS option is av...

Страница 37: ...ore additional information specific to the remote site being dialed phone numbers number of B channels to dial authen tication information Caller ID etc In addition to reduce line charges Demand Diali...

Страница 38: ...with the Host Address as the gateway If the Configuration Connection List IP Route Private option is set to No the route is adver tised at the specified metric through the unit s interfaces as if a co...

Страница 39: ...thentication information method username pass word number of B channels telephone numbers Caller ID IP or IPX address for routed connections and other information can be stored for each destination de...

Страница 40: ...Front Panel Express 4100 4110 LEDs on page 1 11 shows the front panel of the Express 4100 4110 The indicators are divided into LAN functions WAN functions and Test functions LAN Indicators TX RX Flash...

Страница 41: ...uration to be factory defaulted ISDN Connection From the network ISDN is delivered by a single 2 wire 2B1Q U interface which is connected directly to the Express 4100 4110 ISDN network ter mination is...

Страница 42: ...erred at up to 128 kbps over a 2 wire facility using the same RJ 49C jack This type of service is a permanent connection between endpoints and is sometimes referred to as a leased connection a dedi ca...

Страница 43: ...PPP when connecting both B channels The Bandwidth Allocation Protocol BAP may also negotiate which enhances the management of adding and removing a B channel Data compression is also supported using L...

Страница 44: ...it via the maintenance port The factory default is 10 0 0 1 Security Security on network devices is a major concern for almost anyone with a network The Express 4100 4110 provides many tools for secur...

Страница 45: ...ovides connection to either network service Dial operation allows the user to dial out or receive calls over the public network The leased operation mode supports dedicated 2B1Q data service at rates...

Страница 46: ...erenc ing call transfer and call waiting are fully supported by the Express 4100 4110 on a touch tone telephone Table 2 1 explains how the flash hook is used for handling multi call situations DTMF Ke...

Страница 47: ...ansfers calls Answering calls on hold and holding incoming active calls Flash hook places the incoming call on hold and reconnects to outgoing call Hanging up will terminate both calls When connecting...

Страница 48: ...2 Installation 2 4 Express 4100 4110 User Manual 61200176L2 1 Figure 2 1 Wiring Scheme 1 Use existing analog telephone equipment but replace single analog telephone service with ISDN service Express 4...

Страница 49: ...Chapter 2 Installation 61200176L2 1 Express 4100 4110 User Manual 2 5 Figure 2 2 Wiring Scheme 2 Retain single analog telephone service and add ISDN service Express 4100 4110...

Страница 50: ...Chapter 2 Installation 2 6 Express 4100 4110 User Manual 61200176L2 1...

Страница 51: ...an flow the Express 4100 4110 off using software flow control Hardware flow control is not used The opening menu the Main menu or top level menu is the access point to all other operations Each Main m...

Страница 52: ...ure Right Pane Lists available submenus More sub menus available through this pane are indicated by the and DATA symbols Left Pane Lists available menus Mode Describes current operating mode Loop Stat...

Страница 53: ...or the status of the Express 4100 4110 system See the section Status Menu on page 3 64 for detailed information on the available options Test The Test menu can be used for performing diagnostic testin...

Страница 54: ...figuration submenu so the path display shows Express 4110 Config uration Moving Around Press Tab or the right arrow key to move the cursor from the left pane to the right pane Press Tab or the left ar...

Страница 55: ...ime you pressed J Press J anytime you want to jump between these items Arrow Keys Selects items and moves between the left and right panes The left arrow key allows you to go back up the menu Enter Ac...

Страница 56: ...st are copied For example if the cursor is over the Num field in the Connection List screen all of the information associated with the Connec tion List entry is copied P Pastes the item stored in the...

Страница 57: ...hat menu item The Telnet session is assigned a security level set by the user Passwords can only be accessed as security level 0 The maintenance port is always at security level 0 The security levels...

Страница 58: ...the sub menus available under this menu item Figure 3 2 Configuration System Info Screen System Name Write security 3 Read security 5 Provides a user configurable text string for the name of the Expr...

Страница 59: ...act Write security 3 Read security 5 Provides a user configurable text string for the contact name This field can contain a name phone number or e mail address of a person respon sible for the Express...

Страница 60: ...he WAN menu You can run the 4100 4110 with Frame Relay if you obtain the appropriate firm ware See Frame Relay Firmware Version on page F 1 for information Figure 3 3 Configuration WAN Screen WAN ISDN...

Страница 61: ...one com pany representative The Express 4100 4110 can be configured for the following Dial Line Area Code Write security 2 Read security 5 Enter 3 digit area code when using ExpertISDN Dial Line SPID...

Страница 62: ...or altering the SPIDs and LDNs ISDN Leased Line Write security 2 Read security 5 Leased Line parameters are entered under this menu Leased mode would be used for permanent circuits Leased Line Clock M...

Страница 63: ...at one time is normal WAN POTS Write security 2 Read security 5 POTS parameters are under this menu They appear only under the Express 4110 version POTS POTS Assignment Write security 2 Read security...

Страница 64: ...1 POTS Speech Calltype Routing Write security 2 Read security 5 This allows the Express 4110 to treat incoming calls as data over speech when selected as LAN Otherwise when set to POTS def incoming sp...

Страница 65: ...is menu Fig ure 3 4 shows the IP menu Figure 3 4 Configuration IP Screen IP IP Address Write security 2 Read security 5 The IP address assigned to the Express 4100 4110 s Ethernet port is set here Thi...

Страница 66: ...security 4 Read security 5 Adds this static route entry to the IP routing table when set to Yes def and removes it if it was previously added if set to No Static Routes IP Address Write security 4 Re...

Страница 67: ...s still used but only static routes are used for routing IP packets and only the Ethernet port is used IP packets can be sent over the WAN but only when bridged IP RIP Write security 3 Read security 5...

Страница 68: ...cast DHCP request The addresses assigned are based on the Express 4100 4110 s own IP address and will be within the same network This mode is most commonly used with the NAT functionality The default...

Страница 69: ...m the PPP peer are used In NAT mode the PPP peer s DNS addresses are always used The DNSaddresses setin Server 1and Server 2areofferedtoaPPPpeerif so requested DNS Domain Name Write security 3 Read se...

Страница 70: ...Write security 3 Read security 5 This is the IP address of the server that will receive the relay packet UDP Relay List UDP Port Type Write security 3 Read security 5 UDP Relay List UDP Port 1 UDP Po...

Страница 71: ...the IP addresses behind one of its ports The device which sent the ARP request will then correctly assume that it can reach the requested IP address by sending packets to the physical address that wa...

Страница 72: ...ite security 2 Read security 5 When this option is set to On def the Express 4100 4110 will route IPX Setting it to Off will disable all IPX functionality IPX Network Write security 2 Read security 5...

Страница 73: ...et segment connected to this port and use this number if it exists If it doesn t discover a number in use the Express 4100 4110 will use the config ured IPX network number for the Ethernet segment Non...

Страница 74: ...ntain routing information about the networks for which this Express 4100 4110 is responsible The default value is 60 seconds IPX SAP Timer Write security 3 Read security 5 This value specifies how oft...

Страница 75: ...pply for when packets are bridged across a WAN connection When IP routing is active IP packets which include ARP packets are not bridged When IPX routing is active IPX packets are not bridged Also the...

Страница 76: ...he network mask to be applied to the virtual Ethernet port WAN IP Bridge Triggered Write security 2 Read security 5 When set to Yes only IP RIP updates are sent when the routing table has changed When...

Страница 77: ...security 5 This is the frame type used for the virtual Ethernet port See IPX Frame Type on page 3 23 for an explanation of the IPX frame type WAN IPX Bridge Seed Status Write security 2 Read security...

Страница 78: ...esses are learned Address Table Aging Write security 3 Read security 5 This is the maximum time an idle MAC address remains in the table before being removed The value is in minutes and can range from...

Страница 79: ...rity Screen Security Authentication Write security 1 Read security 2 The method used for authenticating the PPP peer is selected here The possible values are See Configuration Connection List on page...

Страница 80: ...is the IP address of the first RADIUS server that the Express 4100 4110 should attempt to communicate with when authenticating a PPP peer Radius Server Secondary Server Write security 1 Read security...

Страница 81: ...otocol The strength of the authentication is determined in the order EAP CHAP followed by PAP where EAP is the strongest and PAP is the weakest PAP is a clear text protocol which means it is sent over...

Страница 82: ...individual filter defines based on packet type Filter Defines MAC Filter Defines Write security 2 Read security 3 The MAC filter is applied to bridge packets only Bridge packets which are forwarded b...

Страница 83: ...eginning of packet of where to start the pattern comparison Pattern 64 bits used for comparison hexa decimal format Mask Bits in the pattern to be compared hexadecimal format Name Identifies the filte...

Страница 84: ...than means port less than None means the destination port is not com pared Proto Protocol used for comparison Range 0 to 255 decimal format Proto Cmpr Type of comparison that is performed means proto...

Страница 85: ...parison is done on source socket Dest Socket 16 bit value which is the destination socket Range is 0 65535 Dest Socket Comp Type of comparison that is performed means socket equal to Not means socket...

Страница 86: ...a Connection List profile is defined The Express 4100 4110 factory defaults with one profile called DEFAULT This profile is used for any incoming calls when Configuration Security Authentication None...

Страница 87: ...r and for being authenticated by the PPP peer Authentication is applied between the Express 4100 4110 and the PPP peer as follows 1 The Express 4100 4110 as the authenticator When answering an incomin...

Страница 88: ...When answering an incoming call If the Configuration Security Authentication parameter is set to None the DEFAULT profile s Tx Username and Tx Password are used by the Express 4100 4110 for authentica...

Страница 89: ...g authenticated by the PPP peer Authentication Rx Username Write security 1 Read security 3 This is the username that is used to match the user to the Connection List profile During an incoming call t...

Страница 90: ...r identification from the ISDN incoming call is compared to this number starting from the right digits Authentication Call ID 2 Write security 1 Read security 3 The caller identification from the ISDN...

Страница 91: ...ally the Express4100 4110willautomaticallydiscoverthePPPpeer snetworksusingPPP IPCP and orRIP Route IP Net Write security 3 Read security 5 The PPP peer s IP address or network can be set here if know...

Страница 92: ...an infinite distance in RIP and is in effect poisoning the route Route Force IP Write security 3 Read security 5 When set to Yes the Express 4100 4110 will force the PPP peer to use the IP address in...

Страница 93: ...ight have been advertised by the particular PPP peer The idle routes can be flushed or zombied from the routing table if a man ual hangup is performed when this WAN connection is not active See Dial H...

Страница 94: ...WAN link can do so in which case the Express 4100 4110 will go into full router mode IPX Triggered Write security 3 Read security 5 When set to Yes only IPX RIP and SAP updates are sent when the rout...

Страница 95: ...rk number of that interface in the data portion of the packet The IPX Router Specification from Novell notes that Type 20 packets should not be propagated across slower links with band widths of less...

Страница 96: ...IPX services that would be in the Express 4100 4110 s SAP table Probe Active Write security 3 Read security 5 When set to Yes the Express 4100 4110 will periodically dial this profiles dial out number...

Страница 97: ...Multilink Fragment Write security 3 Read security 5 When this item is set to Yes def the Express 4100 4110 will split outgoing packets greater than 128 bytes into two Multilink frag ments and simultan...

Страница 98: ...tomatically select the type of compression Compression is negotiated when this item is set to STAC def No compression will be attempted when set to None PPP VJ Compression Write security 3 Read securi...

Страница 99: ...ed for dialing up this connection Dial Out Number 2 Write security 3 Read security 5 This is the second number used for dialing a second B channel when adding bandwidth If BACP BAP is negotiated this...

Страница 100: ...amount of time the Express 4100 4110 waits for a call to be answered before giving up the attempt Possible values are 15 secs def 30 secs 1 min 2 mins and 4 mins Audio Audio directs the call control s...

Страница 101: ...red to change bandwidth Bandwidth Mode Write security 3 Read security 5 When this option is set to On the Express 4100 4110 will apply its bandwidth on demand features for this Connection List profile...

Страница 102: ...ion Bandwidth Samples below for more infor mation on how the bandwidth rate is calculated Bandwidth Lower Threshold Write security 3 Read security 5 This is the percentage of maximum bandwidth the bit...

Страница 103: ...ples Samples Time Between Changes Write security 3 Read security 5 This value is the minimum time between bandwidth changes for this Connection List profile The range is 0 to 255 seconds The default i...

Страница 104: ...xceptions list Active Turns this entry active when set to On Type Selects the filter define list to reference MAC from the Configuration Security Filter Defines MAC Filter Defines list Pattern from th...

Страница 105: ...is used in Bridge or IP IPX Router mode The idle timer is a timer in the Express 4100 4110 which continually increments until it reaches the idle time out parameters value set in the Connection List a...

Страница 106: ...packets reset the idle timer Ignore All When connected in any mode Bridge IP Router or IPX router the idle timer is reset only when there is a match in the Filters Dem Dial Exceptions list When not co...

Страница 107: ...e SNMP on page C 1 for a description of the MIBs supported by the Express 4100 4110 Each of the three meth ods can be protected using authentication Figure 3 9 shows the Configu ration Management menu...

Страница 108: ...User List Authen Method Write security 1 Read security 3 The user can be authenticated in two ways User List Password Write security 0 Read security 3 When the authenticating method is password this...

Страница 109: ...ormation on SNMP SNMP Access Write security 3 Read security 5 When set to No SNMP access is denied When set to On def the Express 4100 4110 will respond to SNMP managers based on the follow ing lists...

Страница 110: ...rence and has no bearing on the SNMP trap function Traps Manager IP Write security 2 Read security 4 This is the IP address of the manager that is to receive the traps Management Maint Port The Expres...

Страница 111: ...8 def bits Maint Port Parity Write security 5 Read security 5 This is the asynchronous parity that the maintenance port will run The possible values are None def Odd or Even Maint Port Stop Bits Write...

Страница 112: ...List This list is in the same order as the Connection List entries Figure 3 10 shows the Dial menu Figure 3 10 Dial Screen Dial Description Read security 5 This read only field is the name entered for...

Страница 113: ...all Dial Channels Read security 5 This is the number of B channels being used for this call Dial Number 1 Read security 5 This read only field is the number entered for the profile under Configu ratio...

Страница 114: ...0176L2 1 STATUS MENU The Express 4100 4110 s Status menu contains comprehensive status and diagnostic information used in verifying configuration and identifying problems The menus are divided into pr...

Страница 115: ...if PPP IP Control Protocol has negotiated successfully IPXCP Shows UP if PPP IPX Control Protocol has negotiated successfully CCP Shows UP if PPP Compression Control Protocol has negotiated successfu...

Страница 116: ...ate Tx Link Rate Current actual data transmission rate Rx Link Rate Current actual data reception rate Tx Comp Ratio Current transmission compression ratio Rx Comp Ratio Current reception compression...

Страница 117: ...twork or host destination address IP Routes Netmask Network mask applied to the destina tion address IP Routes Gateway Host or router to receive this packet IP Routes Port Port gateway is located on l...

Страница 118: ...removed from table or zombied Value of 999 means route is static IPX Routes Network Network destination address IPX Routes Gateway Node or Ethernet address of gateway to receive this packet IPX Route...

Страница 119: ...to one eighteenth of a second IPX Routes TTL Seconds until address is removed from table Value of 999 means route is static IPX Servers Type The server type IPX Servers Name The server name IPX Server...

Страница 120: ...t 2 Tx Bytes total number of raw bytes sent out HDLC port 2 Rx Bytes total number of raw bytes received in HDLC port 2 Rx CRCs total number of CRC errors detected on HDLC port 2 Clear Counts When acti...

Страница 121: ...redirected messages ICMP packet errors ICMP timeouts received ICMP messages sent ICMP messages received ICMP specif if errors IP datagrams reassembled IP datagrams sent IP datagrams received Total fo...

Страница 122: ...anual 61200176L2 1 IP reassembly failures Disassembled fragments Errorfree discards Routeless discards Default TTL Bad IP addresses Successful fragments Bad header packets Sent datagrams to upper laye...

Страница 123: ...t Menu Echo Request Write security 4 Read security 5 When activated the echo request test will begin sending continuous PPP echo request packets to any open LCP ports Results are displayed on the scre...

Страница 124: ...mportant information about the running condition of the Express 4100 4110 The logs can be set to cap ture diagnostics of error conditions only by way of a log level The levels are divided up as follow...

Страница 125: ...Yes def new PPP events will overwrite old PPP events when the log is full All logging will stop when the log is full and set to No PPP Log Level In order to log events they must be at or below this le...

Страница 126: ...is menu displays the log list The fields are as follows Call Log Clear This clears the log when activated Logs Network Log Information pertaining to the routing protocols is placed in this log Network...

Страница 127: ...ange is 0 to 6 The default is 3 Network Log View This menu displays the log list The fields are as follows Network Log Clear This clears the log when activated Date Time Date and time event occurred L...

Страница 128: ...pgrades Figure 3 14 shows the Utilities menu Figure 3 14 Utilities Screen Utilities Ping Write security 4 Read security 5 The ping menu is used to send ICMP ping messages to hosts The follow ing items...

Страница 129: ...electing XMODEM will load the upgrade code through the maintenance port using any PC terminal emulator with xmodem capability Upgrade Filename This is required when the transfer method is TFTP It is t...

Страница 130: ...rade has finished the upgrade will have to occur from the maintenance port using XMODEM If this happens set a PC terminal emulation program to 115200 baud and attach to the Express 4100 4110 s mainten...

Страница 131: ...ory default 3 If the Express 4100 4110 still does not pass self test call ADTRAN Technical Support for assistance See the inside back cover of this manual for information on contacting ADTRAN IF THE E...

Страница 132: ...Express 4100 4110 B Make sure the Express 4100 4110 is configured for Dial line ser vice C If possible try another piece of functioning ISDN equipment with a U interface on the line D Talk to your ser...

Страница 133: ...er piece of functioning ISDN equipment with a U interface on the line D With the Express 4100 4110 connected to the line and powered up talk to your service provider s repair group and tell them you h...

Страница 134: ...le to establish logical layer 2 for the second phone number The problem is in one or both of the following places The Express 4100 4110 software setup The telephone service provider s software setup T...

Страница 135: ...ss 4100 4110 is set up with the correct SPID and LDN For example SPID1 20572270460101 SPID2 20572270470101 LDN 1 7227046 LDN 2 7227047 C Try swapping SPID1 with SPID2 and LDN1 with LDN2 Deter mine if...

Страница 136: ...ll explicitly specifying the prefix of the long distance service for example 10288 for AT T If this does not work then most likely the problem is that the long distance service provider is not providi...

Страница 137: ...terface or RJ 49C for leased 2B1Q service Ethernet Interface LAN Ethernet IEEE 802 3 10BaseT Switch Compatibility LUCENT 5ESS NTI DMS 100 National ISDN 1 Dual POTS Interface Maximum REN 3 Caller ID Ri...

Страница 138: ...s 2 phones 28 mA loop current each at 300 ft 24 AWG Supports 1 phone 53 mA loop current each at 300 ft 24 AWG Supports 5 phones 12 mA loop current each at 100 ft 24 AWG Supports 4 phones 15 mA loop cu...

Страница 139: ...Chapter 5 Specifications 61200176L2 1 Express 4100 4110 User Manual 5 3 Physical Dimensions 1 625 H x 9 0 W x 6 375 D Weight 2 5 lbs Power 120 VAC 60 Hz 7 5 W typical dissipation with POTS...

Страница 140: ...Chapter 5 Specifications 5 4 Express 4100 4110 User Manual 61200176L2 1...

Страница 141: ...D is being attempted by ExpertISDN X starts at 0 and counts up for each SPID format CALL number The Express 4100 4110 is dialing the number Call Connect B1 Bearer channel B1 is active with a call Call...

Страница 142: ...SDN network Getting TEI 2 The Express 4100 4110 s ISDN layer 1 is up and one TEI is obtained It is now getting the second TEI from the ISDN network ISDN 1 Ready The ISDN link layers 1 through 3 are up...

Страница 143: ...100 4110 s ISDN layer 1 and 2 is up and is now registering SPID 2 with the ISDN network RINGING An incoming call is ringing B1 and B2 Bearer Channel Status Messages 56K Connected at 56K call type 64K...

Страница 144: ...Appendix A Loop Status Messages A 4 Express 4100 4110 User Manual 61200176L2 1 Ringing Incoming call Routing Incoming call state in transition Waiting Call is between states or waiting for switch...

Страница 145: ...vel 5 Both B channels are bundled under multilink PPP going to a single PPP peer BACP X down level 5 Bandwidth Allocation Control Protocol port X has been dropped between Express 4100 4110 and PPP pee...

Страница 146: ...ssion Control Protocol port X has been dropped between Express 4100 4110 and PPP peer CCP X up level 5 Compression Control Protocol port X has been successfully negotiated between Express 4100 4110 an...

Страница 147: ...been dropped between Express 4100 4110 and PPP peer IPXCP X up level 5 IPX Control Protocol port X has been successfully negotiated between Express 4100 4110 and PPP peer LCP X down level 5 Link Cont...

Страница 148: ...her is refusing No IP addr for peer level 2 The Express 4100 4110 cannot continue the connection because there was no IP address received from the PPP peer or it was not set in Configura tion Connecti...

Страница 149: ...ication parameters Rx User name and Rx Password are correctly entered Also if using RADIUS check that the server is configured and running properly Peer failed PAP authen level 3 The PPP peer s report...

Страница 150: ...caller ID is avail able for the ISDN line then number will be blank AutoSpid Download Not Available level 4 Lucent AutoSpid download is not available from this ISDN switch AutoSpid Download Pass level...

Страница 151: ...mined that the switch protocol is LUCENT 5E cus tom AutoSwitch DMS level 4 ExpertISDN has determined that the switch protocol is Nortel DMS 100 AutoSwitch NI 1 level 4 ExpertISDN has determined that t...

Страница 152: ...store original band width after POTS call bump or unexpected call drop Bearer Info Cap Incorrect level 2 The bearer capability received in an information element from the switch was invalid Bearer Mod...

Страница 153: ...was already busy with a call Can t answer Call not ringing level 1 Internal error as a result of trying to answer a non existent incoming call Cause cause diag num level 3 The ISDN switch has sent a...

Страница 154: ...COMING_CALL_BARRED INCOMPATIBLE_DEST INVALID_CALL_REF INVALID_ELEM_CONTENTS INVALID_MSG_UNSPEC INVALID_NUMBER_FORMAT MANDATORY_IE_LEN_ERR MANDATORY_IE_MISSING NETWORK_CONGESTION NETWORK_OUT_OF_ORDER N...

Страница 155: ...s 4100 4110 has conferenced the held call with the active call If no caller ID is available for the ISDN line then number will be blank for incoming calls Conference Rej number level 5 The Express 410...

Страница 156: ...s the one with user in the description field DEST NOT ISDN level 4 The number dialed is not ISDN This is a warning and is most often seen for POTS calls Dial number level 5 The Express 4100 4110 is di...

Страница 157: ...all from or to number was hung up If no caller ID is available for the ISDN line then number will be blank for incoming calls Hold number level 5 The Express 4100 4110 has placed a call on hold If no...

Страница 158: ...layer 2 is down trying to get second TEI L3 not up level 2 A call attempt was stopped because ISDN layer 3 is down trying to regis ter first SPID L3 2 not up level 2 A call attempt was stopped becaus...

Страница 159: ...ning and is most often seen for POTS calls Power Up last down cause reason level 0 displayed as level 1 after the unit is reset This is the reason for the last reset Most are caused by internal errors...

Страница 160: ...aking an outgoing call to the destination spec ified by the description in the Connection List in order to get an update on routes POTS call bump level 4 The Express 4100 4110 has dropped bandwidth on...

Страница 161: ...is available for the ISDN line then number will be blank for incoming calls Transfer Rej number level 5 The Express 4100 4110 attempted to transfer but was rejected by the ISDN switch If no caller ID...

Страница 162: ...ll a default route because the inter or hops was zero Rejecting packet with Source Routing option src srcip dest destip level 4 The Express 4100 4110 has dropped a source routed IP packet due to inval...

Страница 163: ...el 6 Debugging message related to Telnet client function Telnet Client Set TCBF_DONTBLOCK flag failed level 6 Debugging message related to Telnet client function Telnet Client socket failed level 2 Te...

Страница 164: ...tion TELNETD could not obtain peer IP level 2 Telnet server function could not get IP address of Telnet client TELNETD Session failed error level 2 A Telnet server session has failed because of an err...

Страница 165: ...al B 21 TFTP error rcvd message level 2 Received error with message from TFTP server TFTP lost communication level 2 Lost communication to TFTP client or server during transfer TFTP server unable to o...

Страница 166: ...Appendix B Log Messages B 22 Express 4100 4110 User Manual 61200176L2 1...

Страница 167: ...MP has three basic components Network Manager This is a control program that collects controls and presents data pertinent to the operation of the network devices It resides on a network management st...

Страница 168: ...ice The network device issues two types of messages GetResponse This message is the response to a network manager GetRequest or GetNextRequest command Trap This is an unsolicited message issued by a n...

Страница 169: ...ies to be defined The privilege level of each community can be set The default commu nity is public with read only privileges When the IP address is all zeros any manager of the community can access t...

Страница 170: ...Appendix C SNMP C 4 Express 4100 4110 User Manual 61200176L2 1...

Страница 171: ...Output N A Not Applicable N C Not Connected Table D 2 RJ 49C ISDN Pin Name I O Description 1 CD N C Carrier Detect 2 RD O Receive Data 3 TD I Transmit Data 4 DTR N C Data Terminal Ready 5 GND N A Sig...

Страница 172: ...Appendix D Connector Pinouts D 2 Express 4100 4110 User Manual 61200176L2 1 Table D 3 RJ 11 POTS Table D 4 10BaseT Ethernet Pin 3 Ring Pin 4 Tip Pin 1 RX1 Pin 2 RX2 Pin 3 TX1 Pin 6 TX2...

Страница 173: ...menu structure can be accessed through the ter minal mode interface Terminal commands are as follows top_menu sub_menu1 sub_menu2 config_item Each config_item is entered as shown below TYPE ENTERED A...

Страница 174: ...E Terminal Mode Commands E 2 Express 4100 4110 User Manual 61200176L2 1 activator read only list followed by index with first record being 1 array followed by index with first record being 1 TYPE ENT...

Страница 175: ...connect Goes directly to Configuration Connection List menu telnet Goes directly to Configuration Management Telnet menu snmp Goes directly to Configuration Management SNMP menu maint Goes directly t...

Страница 176: ...100 4110 in terminal mode A baud rate of 9600 is strongly rec ommended when uploading As soon as the upload has been completed type save to save the new configuration to flash A reset command or power...

Страница 177: ...appropriate firmware by calling ADTRAN Technical Support at the num ber listed in the back of this manual Configuration Frame Relay Figure F 1 shows the Configuration Frame Relay menu that appears whe...

Страница 178: ...a default of 15 seconds Frame Relay DLCI Mapping This menu allows each DLCI to be mapped to a particular Frame Relay maintenance protocol Each protocol parameter can be individually con figured for ea...

Страница 179: ...that particular virtual circuit If a static maintenance protocol is used at least one DLCI mapping must be specified To insert a new profile press the I key when over the Num column A new inserted pro...

Страница 180: ...te table A setting of No means that the route address is to be assigned statically using the IP Map Far End IP Address parameter The Express 4100 4110 will always respond to Inverse ARP requests IP Ma...

Страница 181: ...and listened to be specified IP Map NAT The Express 4100 4110 can perform Network Address Translation over a PVC Setting this option to On will cause the Express 4100 4110 to translate between the Eth...

Страница 182: ...table A setting of No means that the IPX network is to be assigned to the link statically using the IPX Map Link Network parameter The Express 4100 4110 will always respond to Inverse ARP requests IP...

Страница 183: ...he bridge group that this DLCI is part of is specified here as Group 1 or Group 2 These groups correspond to the spanning tree protocols Bridge Group 1 and Bridge Group 2 DLCI Mapping Filters The Expr...

Страница 184: ...the Configuration Secu rity Filter Defines MAC Filter Defines list Pattern from the Configuration Secu rity Filter Defines Pattern Fil ter Defines list IP from the Configuration Secu rity Filter Defi...

Страница 185: ...ons Write security 2 Read security 5 This is a list of up to 32 filter entries The setup is exactly the same as the Filter In Exceptions list Disabled def Turns off packet output filter ing No outgoin...

Страница 186: ...ble with this option are described following the figure Figure F 2 Status Sessions Screen with Frame Relay Sessions PPP Session Read security 5 This menu reflects the results of PPP negotiations user...

Страница 187: ...he call last con nected Up Time Displays how long the call has been connected Tx Pkts Number of packets transmit ted Rx Pkts Number of packets received Tx Bytes Number of bytes transmitted Rx Bytes Nu...

Страница 188: ...packets that have been received via this DLCI Tx Bytes Number of Frame Relay bytes that have been trans mitted via this DLCI Rx Bytes Number of Frame Relay bytes that have been received via this DLCI...

Страница 189: ...ndix F Frame Relay Firmware Version 61200176L2 1 Express 4100 4110 User Manual F 13 Sessions Spanning Tree Read security 5 This option was discussed in the section Call Sessions Spanning Tree on page...

Страница 190: ...Appendix F Frame Relay Firmware Version F 14 Express 4100 4110 User Manual 61200176L2 1...

Страница 191: ...e As defined by CCITT standards a type of telecommunication service that provides the capability for the transmission of information between user to network interfaces Bearer services defined for ISDN...

Страница 192: ...ta over a dig ital system The digital transmission system transmits electrical signals directly in stead of translating the signals into tones of varied frequencies as with traditional analog transmis...

Страница 193: ...blished by the signals Virtually all signalling request for service dialing disconnect etc in the U S is in band signal ling Most of that signalling is MF Multi Frequency dialing The more modern form...

Страница 194: ...oss outside the LATA interLATA are passed on to an interexchange carrier loopback A diagnostic procedure where data is sent to the device being tested and the output of the device is fed directly back...

Страница 195: ...of the main data carrying signal Often caused by alternating current components in a telecommunications network point to point protocol PPP An implementation of TCP IP which is intended for transmissi...

Страница 196: ...P provides a means to monitor and set network configuration and runtime parameters spanning tree A loop free subset of the topology of a network SPCS Stored Program Controlled Switch A digital switch...

Страница 197: ...l cabling from a central office to your home or office or from your PBX to your office phone Twisted pair wiring comes in various thicknesses As a gen eral rule the thicker the cable is the better the...

Страница 198: ...e provides Basic Rate Ac cess with an operating frequency of 160 kbps and an information rate of 144 kbps Under U S regulations this also marks the line of demarcation between customer owned equipment...

Страница 199: ...ng Protocol Data Unit bps Bits per second Bps Bytes per second BRI Basic Rate Interface CA Call Appearance CCP Compression Control Protocol CCITT Consultative Committee for International Telegraphy an...

Страница 200: ...Logic IEC Inter Exchange Carrier ISDN Integrated Services Digital Network ISO International Standardization Organization ISP Internet Service Provider kbps Kilobits per second kHz Kilohertz LAN Local...

Страница 201: ...ormation Packet Routing Information Protocol RTMF Routing Table Maintenance Protocol SAP Service Advertising Protocol SNMP Simple Network Monitoring Protocol SPCS Stored Program Controlled Switching S...

Страница 202: ...Acronyms Acronyms 4 Express 4100 4110 User Manual 61200176L2 1...

Страница 203: ...0 L100T as authenticator 3 37 authentication call ID 1 3 40 authentication call ID 2 3 40 authentication caller ID 3 40 authentication Rx password 3 40 authentication Rx username 3 39 authentication T...

Страница 204: ...ne interface E 1 command prompt mode 3 61 commands E 4 communities C 3 communities manager IP 3 60 communities name 3 59 communities privilege 3 59 compression 3 48 concurrent routing and bridging 1 9...

Страница 205: ...tocol 3 11 dial menu 3 3 3 62 dial out 3 49 dial out attempts 3 51 dial out call type 3 49 dial out connection timeout 3 50 dial out delay 3 50 dial out initial channels 3 51 dial out number 1 3 49 di...

Страница 206: ...7 filters LAN to WAN out 3 55 filters out exceptions 3 55 F 9 filters Out to PVC F 9 filters WAN to LAN in 3 53 firmware F 1 firmware revision 3 9 flash hook 2 3 frame relay F 1 F 10 frame relay DLCI...

Страница 207: ...15 IP UDP relay 3 19 IPX filter defines 3 34 IPX map active F 6 IPX map IARP F 6 IPX map link network F 6 IPX menu 3 22 IPX protocol Quick Start 5 IPX router 1 6 IPX routes 3 68 IPX routing 1 9 IPX se...

Страница 208: ...ort 3 60 management SNMP 3 59 management Telnet web 3 57 menu commands E 1 menu structure 3 1 MIB 3 57 C 1 mode 1 8 multilink 3 47 multilink call 1 7 multilink BACP 3 47 multilink fragment 3 47 multil...

Страница 209: ...P log wrap 3 75 PPP peer 3 19 PPP compression 3 48 PPP max config 3 48 PPP max failure 3 49 PPP max timer 3 48 PPP multilink 3 47 PPP VJ compression 3 48 private 1 8 probe 3 46 probe update window 3 4...

Страница 210: ...3 30 security when 3 30 seed status 3 23 self test if self test fails 4 1 sessions DLCI table F 11 sessions PPP session F 10 sessions spanning tree F 13 SetRequest C 2 slave mode 3 12 SNMP 3 59 C 1 S...

Страница 211: ...3 3 73 test menu dial self 3 73 test menu echo request 3 73 transfer methods 3 79 trap C 2 traps C 3 traps manager IP 3 60 traps manager name 3 60 troubleshooting 4 1 calls 4 6 if self test fails 4 1...

Страница 212: ...3 79 V VJ compression 3 48 W WAN indicators 1 10 WAN IP bridge 3 26 WAN IP bridge proxy ARP 3 26 WAN IP bridge netmask 3 26 WAN IP bridge network 3 26 WAN IP bridge triggered 3 26 WAN IPX bridge 3 26...

Страница 213: ...needed Technical Support will coordinate with the Customer and Product Service CAPS de partment to issue an RMA number For information regarding equipment currently in house or possible fees associat...

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