Adobe® Drive 2.0 User Guide
Troubleshooting
25
X
Delete the database log files (
VersionCue.log
) located here:
I
N
W
INDOWS
:
Program Files\Common Files\Adobe\Adobe Version Cue CS4\Server\Logs
I
N
M
AC
OS:
Library/Application Support/Adobe/Adobe Version Cue CS4/Server/Logs
X
If none of these solutions work, delete the
CS5ServiceManager
folder. However, note that files that
are not checked in may be deleted, and you will need to re-enter your login credentials when you start
Adobe Drive 2.0.
The
CS5ServiceManager
folder is located here:
I
N
W
INDOWS
XP:
Documents and Settings\[
username
]\AppData\Adobe\CS5ServiceManager
I
N
W
INDOWS
V
ISTA
/7:
\Users\[
username
]\AppData\Roaming\Adobe\CS5ServiceManager
I
N
M
AC
OS:
users/[
username
]/Library/Application Support/Adobe/CS5ServiceManager
If the folder cannot be deleted, exit the CS5ServiceManager in Windows Task Manager or Mac OS
Activity Monitor. Alternatively, wait a few minutes. The CS5ServiceManager closes itself after five idle
minutes.
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