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Document Title: AHA-3980/3980W/3985/3985W Quick
Reference: Hardware Installation
Part Number: 510673-00, Rev. D
Print Spec Number: 492990-00
Current Date: 10/3/95
ECN Date:10/10/95
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Adaptec Customer Support
If you have questions about installing or using the host adapter,
check this installation guide first—you will find answers to most
of your questions here. If you need further assistance, please con-
tact us. We offer the following support and information services:
■
For technical support (answers to technical questions, informa-
tion about the Adaptec BBS, FTP and WWW Servers, and
access to the Interactive Fax system), call 800-959-SCSI (7274)
or 408-945-2550, 24 hours a day, 7 days a week. To speak with a
product support representative, call 408-934-SCSI (7274),
M–F: 6:00 a.m. to 5:00 p.m., Pacific Time. After these hours, on
weekends, and on holidays, product support is also available
for a fee at 800-416-8066
■
For sales information, call 800-959-SCSI (7274) or 408-945-2550,
M–F: 6:00 a.m. to 5:00 p.m., Pacific Time.
■
The Adaptec Electronic Bulletin Board Service (BBS) provides
information on software upgrades, answers to common ques-
tions, and other topics. The BBS is available 24 hours a day,
7 days a week, at 408-945-7727; 1200/2400/9600/14,400/28,800
baud, 8 data bits, 1 stop bit, no parity.
■
The Adaptec FTP and WWW Servers provide information on
software upgrades, product literature, answers to common
questions, and other topics. The FTP and WWW Servers are
available from the Internet 24 hours a day, 7 days a week, at
ftp.adaptec.com
and
http://www.adaptec.com
.
■
The Adaptec Interactive Fax system provides answers to com-
mon questions, product literature, and current information
about Adaptec products and services. The Adaptec Interactive
Fax system is available 23 hours a day, 7 days a week. The Fax
system is out of service 1 hour each day. You can call this ser-
vice directly at 408-957-7150.
■
To order Adaptec software and SCSI cables, call 800-442-SCSI
(7274) or 408-957-SCSI (7274), M–F: 6:00 a.m. to 5:00 p.m.,
Pacific Time.
■
To request additional documentation for Adaptec products,
call 800-934-2766 or 510-732-3829, M–F: 6:00 a.m. to 5:00 p.m.,
Pacific Time.
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