Troubleshooting Questions and Answers
138 Snap Server 700i Series User’s Guide
You can track IP SAN activity by viewing the log files generated automatically by
Adaptec Storage Manager. These files are located in the directory where Adaptec
Storage Manager is installed:
•
RaidEvt.log
—Information reported in the Event Viewer for all systems.
•
RaidEvtA.log
—Information reported in the Event Viewer for the local system.
•
RaidErr.log
—Java messages generated by Adaptec Storage Manager.
•
RaidErrA.log
—Java messages generated by the Adaptec Storage Manager Agent.
Note
Log files have a maximum size. When they reach their size limit, the
information is moved to a new file with a .1 extension, which itself is deleted
eventually as newer log files are created.
Troubleshooting Questions and Answers
Adaptec Storage Manager is installed properly. Why won’t it open?
Adaptec Storage Manager won’t start on a system that uses only 16 colors. To
successfully run Adaptec Storage Manager, your system must support 256 color
video mode.
Why am I prompted for a password when I add an iSCSI Storage Appliance to
the Management Service?
You may be prompted for a password if the iSCSI Storage Appliance you are
adding was added to another Management Service previously. Enter the CLI
Administrative password for that iSCSI Storage Appliance. The default password is
admin
.
Why can’t I add an iSCSI Storage Host to a Management Service?
If you cannot log in to an iSCSI Storage Host, ensure that:
• The iSCSI Storage Host isn’t already being managed by another Management Service.
• You entered the correct host name or data port IP address.
• The system is powered on.
• A compatible version of Adaptec Storage Manager is installed on the system.
• The Windows Support components of Adaptec Storage Manager are installed on
the system (see page 17).
• The system is on the same network (or subnet) as the iSCSI Storage Appliance.
• The system is running on the correct port.
• The Management Service is started in the Microsoft Services file.
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Страница 18: ...Finding More Information 12 Snap Server 700i Series User s Guide ...
Страница 32: ...System Requirements 26 Snap Server 700i Series User s Guide ...
Страница 82: ...Backing Up Your Data with Mirrored Volumes 76 Snap Server 700i Series User s Guide ...
Страница 90: ...Limiting User Access to Your IP SAN with the Security Manager 84 Snap Server 700i Series User s Guide ...
Страница 114: ...Updating the Adaptec OnTarget Operating System 108 Snap Server 700i Series User s Guide ...
Страница 182: ...iSCSI Configuration for Solaris 176 Snap Server 700i Series User s Guide ...
Страница 192: ...Getting Help 186 Snap Server 700i Series User s Guide ...
Страница 210: ...Adaptec Storage Manager Feature Support by OS 204 Snap Server 700i Series User s Guide ...
Страница 216: ...Example Command Line Installations 210 Snap Server 700i Series User s Guide ...