- To use a VSS hardware provider to create snapshots (such as the
Adaptec VSS provider for external RAID storage), you must install
Microsoft hotfix 916048, as described in Microsoft KB article
915043. The hotfix is required for any VSS hardware provider,
not just the Adaptec VSS provider. You must install the hotfix
even if you intend to use the Adaptec VSS provider to create
snapshots from a 3rd-party backup application only.
If you will not be creating snapshots using a VSS hardware
provider, you do not need to apply the hotfix.
NOTE: Adaptec has identified a conflict between the Microsoft
hotfix and the QLogic 4010 storport drivers for Windows.
After applying the hotfix, the storport driver for the
Qlogic 4010C does not reload after the system reboots.
As a result, you cannot use a VSS hardware provider and
a QLogic iSCSI adapter at same time.
The issue has been reported to both Microsoft and QLogic.
Be sure to check with your support representative to
determine if issue is resolved.
- You can only add a Management Service from an Adaptec Storage
Manager console (GUI) running on Windows or Linux. In addition,
the External RAID node won’t even appear in the GUI on operating
systems other than Windows and Linux.
- For proper operation of Adaptec Storage Manager and the
management service on Windows XP, you must unblock 'javaw'
in the Windows firewall:
1. Unblock 'javaw' in the Windows firewall.
2. Under Windows firewall -> Exceptions, click Add port. Enter
name. In the port field enter 8003. Select TCP. Then, click OK.
3. Restart the Windows firewall.
- VLANs are not supported in this release. Do not attempt to set
the VLAN ID for iSCSI ports in the Adaptec Storage Manager
console (GUI) or CLI.
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3. Adaptec Storage Manager General Cautions and Notes
3.1 General Cautions
- While building or clearing a pool, do not remove and
reinsert any drive from that pool. Doing so may cause
unpredictable results.
- While a drive is being cleared, do not try to include it in a
new pool. Doing so may cause unpredictable results.
- Do not move drives containing a pool or volume from one
controller to another while the power is on. Doing so could
cause the loss of the pool configuration or data, or both.
Instead, power off both affected controllers, move the drives,
and then restart.
- When using Adaptec Storage Manager and the CLI concurrently,
configuration changes may not appear in the Adaptec Storage
Manager console until you refresh the display (by pressing F5).