15
Troubleshooting
Problem
Possible Solution
Inaccurate
temperature or
humidity
• Make sure both the display and 5-in-1 sensor are
placed away from any heat sources or vents (see
page 10).
• Make sure both units are positioned away from
moisture sources (see page 10).
• Make sure 5-in-1 sensor is mounted at least 5 ft off of
the ground.
• Calibrate indoor and outdoor temperature and
humidity (see page 16).
No rainfall
• Check to ensure the rain gauge stabilizer (plastic tab)
has been removed from the bottom of the sensor (see
page 7).
• Clear debris, such as leaves, out of the rain collector
funnel and debris screen.
• Calibrate the Rain Gauge (see page 17).
• Verify the sensor’s internal tipping lever is moving
freely by dripping a little water through the rain
collector. You should hear the lever tipping. If you do
not hear it, you may need to clean inside the sensor.
Video available at www.acurite.com/5in1.
Inaccurate wind
readings
• What is wind reading being compared to? Pro
weather stations are typically mounted at 30 ft high
or more. Make sure to compare data using a sensor
positioned at the same mounting height.
• Check location of the sensor. Ensure it’s mounted a
minimum of 5 ft in the air with no obstructions around
it (within several feet).
•
Ensure wind cups are spinning freely. If they hesitate or stop
try lubricating with graphite powder or spray lubricant.
Display screen
not working
• Check that the power adapter is plugged into the
display and an electrical outlet.
• Check that the batteries are installed correctly.
Batteries may need to be replaced.
• Reset the display by pressing and HOLDING the
“CLEAR RECORD /RESET” button, located on the
back of the display. Date and time will need to be
entered after a reset.
If your AcuRite product does not operate properly after trying
the troubleshooting steps, visit www.AcuRite.com or call
(877) 221-1252 for assistance.
