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CLIENT INFORMATION
CLIENT INFORMATION
CLIENT INFORMATION
Learn about information specific to you as an Acura client and how to get help.
Frequently Asked Questions/Troubleshooting
Below are some frequently asked questions and troubleshooting items that you may have about
the vehicle.
Q:
How do I set the vehicle clock?
A:
For vehicles without navigation, see page 79. For vehicles with navigation, the time is
automatically set using GPS signals.
Q:
Why doesn’t the vehicle start when I press the ENGINE START/STOP button?
A:
The brake pedal must be pressed to start the engine.
Q:
What is the AUTO setting on my headlight lever?
A:
When in the AUTO position, the vehicle’s exterior lights will automatically turn on or off
depending on the ambient lighting.
Q:
Only the driver’s door unlocks when I shift to Park (P). Can both doors unlock?
A:
On the HOME Screen, select Settings, then Vehicle, then Keyless Access Setup, then Door
Unlock Mode. Select “All Doors.”
Q:
After my battery was disconnected or went dead, the audio system is asking for a code.
Where do I find this?
A:
In most cases, you do not need to enter a code. Turn on the vehicle and the audio system,
and press and hold the power button until the system reactivates.
*if equipped
Q:
Why can’t I operate Pandora through the audio system?
A:
Audio may be streaming through
Bluetooth
Audio. Make sure Pandora mode is selected and
the phone cable is properly connected to the USB port. Some phones may prompt you to
“Allow” a connection.
Q:
Is my phone compatible with
Bluetooth
features?
A:
Visit
www.acura.com/handsfreelink
(U.S) or
www.handsfreelink.ca
(Canada) to check phone
compatibility for
Bluetooth
Audio,
Bluetooth
HandsFreeLink, and SMS text messaging.
Q:
Every time I press the Talk button, the system gives me voice prompts.
Can I turn these off?*
A:
From the HOME Screen, select Settings, then System, then Voice Recognition, then Voice
Prompt. Select Off.
Q:
Why can’t I select an item using the touchscreen?
A:
To reduce the potential for driver distraction, certain items are limited or inoperable while
the vehicle is moving. Use voice commands or pull over to select the items.
Q:
Where can I find the vehicle identification number (VIN)?
A:
Check the label on the driver’s doorjamb.