Actxa Tempo 2, Услуга по продукции

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NSC Product Service SOP 2019 v2.0
Page 2
Warranty Overview
Product Item Complaint
14 Days From Collection/Purchase
Date
1-to-1 Exchange
1 Year Warranty Remarks
1
Quality issues due to
manufacturer's fault
✓ ✓
Refer to Service Step 4:
Conduct Product Checks To Confirm Warranty
Coverage
2 Battery Life
✓
6 months only
Specs of Battery life upon full charge:
Tempo 2: Approx. 5 days of usage dependent on
usage pattern
3 Strap
✓ ✕
Removable. Not covered under warranty
Actxa
Tempo 2
(J1810)
Product Item Complaint
14 Days From Collection/Purchase
Date
1-to-1 Exchange
1 Year Warranty Remarks
1
Quality issues due to
manufacturer's fault
✓ ✓
Refer to Service Step 4:
Conduct Product Checks To Confirm Warranty
Coverage
2 Battery Life
✓
6 months only
Specs of Battery life upon full charge:
Tempo 3C: Approx. 7 days of usage dependent on
usage pattern
3 Strap
✓ ✕
Removable. Not covered under warranty
4 Charging Cradle
✓ ✕
Removable. Not covered under warranty
Actxa
Tempo 3C
(J1810C)