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Chapter 7 Troubleshooting
If offered an option to select an adapter, select “Bluetooth network adapter.”
(This option will not appear unless more than one adapter is available.)
If asked to reboot the computer, do so.
Test a Network Access Connection
If the client is hardwired to the LAN, unplug the hardwired connection to
ensure that the test checks the wireless connection rather than the hardwired
connection. If the server has access to the Internet, open a browser on the
client and connect to the World Wide Web. You may also Ping the server from
the DOS prompt.
Unknown Port Message when Using a Bluetooth Serial Port
The “Unknown Port” error message usually means an attempt was made to
connect a port that was in use. Additional Bluetooth Serial Ports can be
added if they are required.
Bluetooth Headset Doesn’t Always Function Under Win98
Windows 98 cannot convert audio files with the extension m3u (e.g.,
myfile.m3u) into the Pulse Code Modulation (PCM) audio format used by
Bluetooth headsets; this is a limitation of Windows 98.
Other versions of Windows (2000, ME and XP) can translate m3u audio files
into the PCM format. Possible solutions are:
• Upgrade to a newer version of Windows
• Use an m3u-to-mp3 conversion utility to convert the file(s) into a
format that is supported by Windows 98. (Conversion utilities are
available as freeware or shareware on the Internet.)
Reinstall the Bluetooth Adapter in Windows 2000 & XP
If the Bluetooth Adapter ever has to be uninstalled and reinstalled, it is
important to do it correctly. Please follow the following 5 steps.
Step 1:
While the Bluetooth Adapter is still connected to your computer,
Right Click on My Computer and select Properties. This will bring up the
System Properties Window. Click on the Hardware Tab and Click on Device
Manager.
