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Action

tec 54 Mbps Wireless Cable/DSL Router User Manual

Chapter 8

Troubleshooting

Windows NT, 2000, and XP -

Select

Start

Run

and type

cmd

. Press

Enter

. When the

command screen is displayed, type

ipconfig

and press

Enter

I used DHCP to configure my network. Do I need to restart my computer to
refresh my IP address?

No. Select the appropriate operating system, below, and follow the steps to
refresh your

address.

Windows 95, 98, 98SE, and Me -

Go to

Start

Run

, type

winipcfg

, and press

Enter

. Ensure the Ethernet adapter is selected in the device box. Press the

Release_all

button, then press the

Renew_all

button.

Windows NT 4.0 and 2000 -

Go to

Start

Run

, type

cmd

, and press

Enter

. At the

DOS prompt type

ipconfig /release

, then type

ipconfig /renew

(Note the space after

ipconfig

Windows XP -

Unplug the Ethernet cable or wireless card and plug it back in.

Can I run an application located on another computer over the network?

Yes, if the application is designed to run over a network.

Can I play games between computers on my network, or on the Internet?

Yes, if the games were designed for multi-player or

LAN

play. For specific infor-

mation about whether a game is capable of Internet or

LAN

play, refer to the

game documentation. Some games require ports to be forwarded to host or join
games over the Internet.

I have an FTP or Web server on my network. How can I make it available to
users on the Internet?

For a Web server, enable port forwarding for port 8080 to the

address of the

server and set up the Web server to receive on that port, as well. (Configuring the
server for static

address use is recommended.) For an

FTP

server, enable port

forwarding for port 21 to the

address of the server. (Configuring the server for

static

address use is recommended.)

Содержание GT704WR

Страница 1: ...Solutions for the Digital Life User Manual 54 Mbps Wireless Cable DSL Router Model GT704WR Firmware version 3 0 1 0 5b GT704WR IB 1 1 1 42...

Страница 2: ...WAN IP Address 29 Wireless Settings 32 Wireless MAC Authentication 35 Wireless Advanced Settings 36 LAN IP Address 37 DHCP Server 37 Services Blocking 39 Website Blocking 40 Remote Management 41 Port...

Страница 3: ...uter Security 89 Comparing Broadband Service with a Dial Up Modem 89 Router Security 90 Computer Security 90 Electronic Security 91 D Specifications 93 General 93 Wireless Operating Range 94 LED Indic...

Страница 4: ...Ethernet cable DSL modem This easy to use product is perfect for the home office or small business If you want to take your computing to the next level the Actiontec 54 Mbps Wireless Cable DSL Router...

Страница 5: ...s Plug and Play installation support for systems with Windows operating systems 98SE Me 2000 and XP s Ethernet WAN port RJ 45 s IP packet routing and transparent bridge s Routing protocol RIP 1 RIP 2...

Страница 6: ...of the Router features seven lights Power Internet Wireless and Ethernet 4 Power Internet Ethernet Wireless Power Internet Ethernet 1 Wireless 2 3 4 1 2 3 4 Power Light The Power light displays the R...

Страница 7: ...illuminate when the Router is connected via one or more of its Ethernet ports Rear Panel The rear panel of the Router contains six ports Ethernet 4 Cable DSL and Power as well as a Reset switch Power...

Страница 8: ...d then plugging in the Router s Power cord To restore the Router s factory default settings depress and hold the Reset switch for approximately 15 seconds The reset process will start about 10 seconds...

Страница 9: ...6 Actiontec 54 Mbps Wireless Cable DSL Router User Manual This page left intentionally blank...

Страница 10: ...e connected to a computer and then configured After connecting this first computer other computers can be added to the network via Ethernet or wirelessly see Setting Up a Network on page 55 Connecting...

Страница 11: ...d the instructions select Initial Setup by clicking on the appropriate check box then click Next 3 Read the on screen instructions select the type of modem to which the Router will be connected DSL or...

Страница 12: ...on screen instructions concerning connecting the Router to a net work with another router gateway connected to it then click Next 5 Make sure the items needed to connect the Router to the first compu...

Страница 13: ...ireless Cable DSL Router User Manual 6 Locate the Ethernet cable connecting the cable DSL modem to the computer then click Next 7 Unplug the Ethernet cable connected to the cable DSL modem from the co...

Страница 14: ...11 Chapter 2 Setting Up the Router 8 Get the Router from the kit then click Next 9 Get the yellow Ethernet cable from the kit then click Next...

Страница 15: ...low Ethernet cable into one of the yellow Ethernet ports on the back of the Router then click Next 11 Plug the other end of the yellow Ethernet cable into an Ethernet port on the back of the computer...

Страница 16: ...13 Chapter 2 Setting Up the Router 12 Get the black Power cord from the kit Click Next 13 Plug the smaller end of the black Power cord into the black Power port on the back of the Router Click Next...

Страница 17: ...Cable DSL Router User Manual 14 Plug the larger end of the black Power cord into a power outlet Click Next 15 Make sure the Power light glows solid green it may take a few moments and one of the Ether...

Страница 18: ...able disconnected from the computer in step 3 into the red Cable DSL port on the back of the Router then click Next 17 Make sure the other end of the Ethernet cable connected to the Router in step 16...

Страница 19: ...the cable DSL modem count to 10 then plug the power cord back in again This resets the cable DSL modem allowing it to communicate with the Router Cick Next 19 Make sure the Power Internet and one of t...

Страница 20: ...or click the check box next to My ISP does not require this information then click Next 21 Select the appropriate IP type This information should be available from the ISP When finished click Next If...

Страница 21: ...xt boxes This information should be available in the ISP When finished click Next and go directly to step 24 23 If DHCP was selected in step 21 the screen below appears If other comput ers will be con...

Страница 22: ...en information then click through the next few screens then click Finish in the last screen to exit the Installation Buddy The Router is successfully configured and ready for use To make changes to th...

Страница 23: ...20 Actiontec 54 Mbps Wireless Cable DSL Router User Manual This page left intentionally blank...

Страница 24: ...e letter or ISP worksheet If this document is not available contact the ISP immediately and request one Basic Setup To configure the Router for basic operation Note If you already set up the Router us...

Страница 25: ...screen follow the onscreen instructions then click Next 5 In the next screen select the type of connection provided by the ISP by click ing in the circle next to DSL Option 1 Recommened DSL Option 2...

Страница 26: ...t leave it blank Click Next and go directly to step 8 7 If DSL Option 2 or Cable was selected in step 5 enter the Host Name and Domain Name provided by the ISP in the Cable Broadband Connection DHCP s...

Страница 27: ...orrectly Changing the Admin User Name and Password To create or change the admin user name and password allowing access to the Router s Web Configuration screens follow these instructions 1 From the S...

Страница 28: ...art page appears Click Save and Restart to save the set tings changed in the Change Admin Username Password screen Once the Router has rebooted the password is active To access the Router s Web Config...

Страница 29: ...26 Actiontec 54 Mbps Wireless Cable DSL Router User Manual This page left intentionally blank...

Страница 30: ...site blocking Accessing Advanced Setup To access the Advanced Setup configuration screens 1 Open a Web browser In the Address text box type http 192 168 0 1 then press Enter on the keyboard 2 The Mai...

Страница 31: ...etup 5 The Configuring the Advanced Settings screen appears To check all the set tings or if unsure of which settings to modify select Next To modify a spe cific configuration click on its name in the...

Страница 32: ...Specify a Static IP Address Note Some DSL providers use PPPoE to establish communica tion with an end user Other types of broadband Internet con nections such as fixed point wireless may use either D...

Страница 33: ...minutes before disconnection occurs in the text box before Minutes Obtain an IP Through DHCP Select this option if the IP service is configured to use RFC 1483 Bridged or Routed used for configuratio...

Страница 34: ...efault Router Address provided by the ISP in the Broadband Connection via Static IP Address screen which causes the IP address and routing information to terminate at the Router as opposed to the IP a...

Страница 35: ...less network The factory default setting is ACTIONTEC Although Actiontec recommends keeping the default value intact the ESSID value can be modified using any combination of alphanu meric characters i...

Страница 36: ...th Open authentication allows any wireless enabled device to recognize the Router if the correct WEP key is enabled on the device Shared allows only wire less enabled devices with the correct WEP key...

Страница 37: ...WEP key activate Key 1 by clicking in the appropriate circle then enter 29 hexadecimal digit pairs in the Key text box After activating 256 bit WEP on the Router a computer with wireless capability c...

Страница 38: ...uld only be accessed by an experienced informa tion systems professional See WEP 802 1x on the previous page for more information PSK String is for home network security To set up a PSK Pre Shared Key...

Страница 39: ...eless Advanced Settings screen SSID Broadcast To prevent unknown users from associating with the Router s network by using ANY as an SSID for example disable the Router s SSID broadcast by clicking in...

Страница 40: ...255 0 Note If the Router s LAN IP Address is modified ensure the DHCP Server range is within the same subnet For more infor mation see DHCP Server Configuration After changing settings click Next or B...

Страница 41: ...ontec recommends keeping the factory default setting 192 168 0 2 Ending IP Address The Ending IP Address is the IP Address at which the DHCP Server stops assigning IP addresses Actiontec recommends ke...

Страница 42: ...he ISP If the ISP provided sec ondary DNS server information enter it here If not leave the text box intact Services Blocking Selecting Services Blocking in the Advanced Configuration screen generates...

Страница 43: ...nfigured for Unnumbered Mode and has a Public IP Address Netmeeting does not have to be enabled Website Blocking Selecting Website Blocking in the Advanced Configuration screen generates the Website B...

Страница 44: ...e Internet activate Remote Management by selecting On and writing down the WAN IP address of the Router see WAN IP Address on page 29 On a computer outside of the network open a Web browser and enter...

Страница 45: ...example To use port forwarding enter the IP port range in the IP Port Range text boxes If more than 10 ports are needed Actiontec recom mends using DMZ Hosting See DMZ Hosting below for more informati...

Страница 46: ...anced Configuration screen generates the DMZ Hosting screen To use DMZ hosting enter the IP address of the computer on the network to be used as a DMZ host in the DMZ Host IP Address text box then cli...

Страница 47: ...n page 99 for details concerning each level of security Dynamic Routing Selecting Dynamic Routing in the Advanced Configuration screen generates the Dynamic Routing screen If another router or gateway...

Страница 48: ...versal Plug and Play Selecting UPnP in the Configuring the Advanced Settings screen generates the UPnP screen In this screen the Universal Plug and Play option is turned on or off by activating the ap...

Страница 49: ...ress is an identifier unique to every networkable device including the Router Some ISPs require a MAC address to validate a computer s permission to be on their network If the ISP requires this inform...

Страница 50: ...e WAN Status LAN Status and Active User List No settings other than connecting or disconnecting from the Internet can be changed from the Current Status screen Status Selecting Status from the Main Me...

Страница 51: ...Router WAN Subnet Mask Displays the Subnet Mask address the ISP assigned to the Router WAN Router Displays the Router address for the IP Address and Subnet Mask the ISP assigned to the Router WAN DNS...

Страница 52: ...g Table generates the Routing Table screen This screen displays on overview of the Router s routes WAN Status Selecting WAN Status in the Current Status screen generates the WAN Status screen This scr...

Страница 53: ...screen displays on overview of the Router s LAN Local Area Network port connections Active User List Selecting Active User List generates the Active User List screen This screen dis plays a list of t...

Страница 54: ...he Web activity log can be viewed the DSL settings changed the Router s factory default settings restored and the Router s firmware upgraded Web Activity Log The Web Activity Log provides information...

Страница 55: ...Activity Log screen To refresh the Web Activity Log screen click Refresh Restore Default Settings To restore the Router to its factory default settings select Restore Default Settings from the Utilit...

Страница 56: ...grade Firmware in the Utilities screen generates the Upgrade Firmware screen Actiontec periodically posts firmware upgrades to enhance the capabilities and boost the performance of the Router Follow t...

Страница 57: ...54 Actiontec 54 Mbps Wireless Cable DSL Router User Manual This page left intentionally blank...

Страница 58: ...onnection The networked computers can be connected to the Router in two ways Ethernet or wirelessly Ethernet 1 Insert the Installation CD in the CD ROM drive of the computer The Installation Buddy sta...

Страница 59: ...ntec 54 Mbps Wireless Cable DSL Router User Manual 2 Read the instructions select Additional Computers by clicking on the appro priate check box then click Next 3 Select Wired USB or Ethernet then cli...

Страница 60: ...Network 4 When the next window appears get the yellow Ethernet cable from the kit then click Next 5 Plug one end of the yellow Ethernet cable into one of the open yellow Ethernet ports on the back of...

Страница 61: ...ug the other end of the yellow Ethernet cable into an Ethernet port on the back of the computer then click Next Note An Ethernet port looks similar to a phone port but is slightly bigger 7 Make sure o...

Страница 62: ...n Buddy checks the configuration of the Router 9 A series of congratulations windows appears Click through them to exit the Installation Buddy The computer is connected to the Router via Ethernet To c...

Страница 63: ...wireless adapter etc 1 Insert the Installation CD in the CD ROM drive of the computer The Installation Buddy will start automatically Wait until the following screen appears read the on screen instru...

Страница 64: ...4 Read the on screen instructions then click Finish After performing the procedure outlined in the screen above make sure the com puter and the Router are using the same wireless network name To wire...

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Страница 66: ...displayed in the WAN section of the screen If not power cycle the Router by unplugging and then replugging the Power cord After power cycling the Router check the connection status again If still disc...

Страница 67: ...SPX and AppleTalk The External WAN connection supports only TCP IP Which connection speeds does the Router support The LAN connections on the Router support 10 100 Mbps The 802 11g wireless connection...

Страница 68: ...nce it is a single access point system If you install several Router devices and move between cov erage areas your wireless device would actually have to reconnect to a separate network Will cordless...

Страница 69: ...the Router to gain maximum throughput and distance The best placement for the Router is in an elevated position centrally located in the area of service To reduce the effect of physical barriers place...

Страница 70: ...or wireless card and plug it back in Can I run an application located on another computer over the network Yes if the application is designed to run over a network Can I play games between computers...

Страница 71: ...gh the Router The Router is capable of 254 connections but having no more than 45 connec tions is recommended As the number of connections increases the available speed for each computer decreases Sec...

Страница 72: ...etwork NAT Network Address Translation is a type of security that masks the private IP addresses of the computers on your network with a single public IP address With NAT the private IP address of the...

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Страница 74: ...3 When the System Properties window appears select General The version of the operating system processor type and amount of RAM installed in the computer are listed here 4 Close the System Properties...

Страница 75: ...ick the down arrow next to the Look In text box and select My Computer from the list that appears 6 Click Find Now 7 When the search is complete note the directory path that appears most often in the...

Страница 76: ...s directory Write down the directory path for future reference 8 Close the Search Results window Windows NT 4 0 1 From the desktop click Start 2 When the menu appears select Find then Files or Folders...

Страница 77: ...or all of the criteria below appears In the Look in text box click the down arrow and select My Computer from the menu that appears 5 In the All or part of the file name text box enter i386 6 Click Se...

Страница 78: ...nd the Router are on the same network subnet To set up static IP on a computer select the operating system and follow the instructions Note The following procedures are based on the Router s fac tory...

Страница 79: ...76 Actiontec 54 Mbps Wireless Cable DSL Router User Manual 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network...

Страница 80: ...IP Properties window appears Select IP Address 7 In the IP Address tab make sure the circle next to Specify an IP Address is selected When active a black dot appears in the circle If the circle alrea...

Страница 81: ...ies window disappears 11 In the Network window click OK The Network window disappears 12 The System Settings Change window appears asking whether the computer should be restarted Click Yes The compute...

Страница 82: ...79 Appendix B Setting Up Static IP on the Computer 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network...

Страница 83: ...e TCP IP Properties window appears Click IP Address 7 In the IP Address tab make sure the circle next to Specify an IP Address is selected When active a black dot appears in the circle If the circle a...

Страница 84: ...xt to Detect connection to network media click on it to uncheck the box 12 In the Network window click OK The Network window disappears 13 The System Settings Change window appears asking whether the...

Страница 85: ...82 Actiontec 54 Mbps Wireless Cable DSL Router User Manual 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network and Dial up Connections...

Страница 86: ...number may be displayed after the Local Area Connection If more than one Local Area Connection is listed locate the one that corre sponds to the network card installed in the computer by finding the n...

Страница 87: ...Protocol TCP IP 9 The Internet Protocol TCP IP Properties window appears 10 In the General tab make sure the circle next to Use the following IP Address is selected When active a black dot appears in...

Страница 88: ...window click OK The Local Area Connection Properties window disappears 15 Click Close in the Local Area Connection Status window The window disappears 16 Close the Network and Dial up Connections wind...

Страница 89: ...ions 4 In the Network Connections window double click Local Area Connection A number may be displayed after the Local Area Connection If more than one Local Area Connection is listed locate the one th...

Страница 90: ...connection uses the following items list box double click Internet Protocol TCP IP 7 The Internet Protocol TCP IP Properties window appears 8 In the General tab make sure the circle next to Use the fo...

Страница 91: ...space bar on the keyboard 11 Click OK The Internet Protocol TCP IP Properties window disappears 12 In the Local Area Connection Properties window click Close The Local Area Connection Properties wind...

Страница 92: ...With a dial up modem a computer user makes an Internet connection by dialing a telephone number surfs the Internet for a period of time and then disconnects the dial up modem No one on the Internet c...

Страница 93: ...ics cover software programs and operating system features affecting the security of the computer s data Anti Virus Programs The computer should have an anti virus program and the virus definitions sho...

Страница 94: ...being used NAT provides a very basic level of security Firewalls The safest way to prevent attacks on the computer is through a firewall a hard ware device or software program that protects the compu...

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Страница 96: ...seTX auto negotiation IEEE 802 11b g Wireless Protocol LAN CSMA CD WAN 10 100 RJ 45 Ethernet port LAN 10 100 RJ 45 switched Ethernet ports 4 Speed LAN Ethernet 10 100 Mbps auto sensing Wireless 802 11...

Страница 97: ...er Internet Wireless Ethernet 4 Environmental Power External 12V DC 600mA Certifications FCC Class B FCC Class C part 15 68 CE Mark Commercial UL Operating Temperature 0 C to 40 C 32 F to 104 F Storag...

Страница 98: ...le computer connected to a network DHCP Dynamic Host Configuration Protocol A protocol designed to automatically assign an IP address to every computer on the network DNS Domain Name System Server Add...

Страница 99: ...ess is only required when using a cable or DSL modem ISP Internet Service Provider A business that allows individuals or businesses to connect to the Internet LAN Local Area Network A group of compute...

Страница 100: ...rotocol Internet Protocol The standard protocol for data transmission over the Internet WAN Wide Area Network A network that connects computers located in separate areas i e different buildings cities...

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Страница 102: ...d in the In column a user outside the Router s network cannot access a computer on the network via the http service in this case no computers on the network can be used as a Web server i e to host a W...

Страница 103: ...3 1720 no yes T 120 1503 yes yes SSH 22 no yes imap 163 yes yes https 443 yes yes secure imap 983 yes yes secure pop3 885 yes yes Low Security Level Service Port In Out http 80 no yes dns 53 yes yes f...

Страница 104: ...9 000 111 ftp File Transfer Protocol A protocol used to transfer files over the Internet telnet An Internet communications protocol enabling one computer to function as a terminal working from another...

Страница 105: ...dard protocol for sending audio and video over the Internet T 120 A standard protocol for multimedia teleconferencing over the Internet SSH Secure Shell A method for the secure transfer of files from...

Страница 106: ...Note When installing any software consult the user manual and help files supplied with the software for detailed information Actiontec provides the following information as a guideline only Classic To...

Страница 107: ...e Use 802 3 option is not checked 7 Disregard any addresses in the IP Address text boxes They will be reacquired when the first connection is made 8 Click Options and when the TCP IP Options window ap...

Страница 108: ...105 Appendix G Non Windows Setup OS X 1 From the Apple Menu select System Preferences 2 When the System Preferences window appears click Network...

Страница 109: ...how drop down list 4 Select TCP IP and from the Configure drop down list select Using DHCP 5 Click Apply Now and close the System Preferences application The TCP IP settings are configured To finish s...

Страница 110: ...by turning the equipment off and on the user is encouraged to try to correct the interference by implementing one or more of the following measures s Reorient or relocate the receiving antenna s Incr...

Страница 111: ...be co located or operating in conjunction with any other antenna or transmitter For questions regarding your product or the FCC declaration contact Actiontec Electronics Inc 760 North Mary Ave Sunnyva...

Страница 112: ...ronics warrants the media con taining software against failure during the warranty period The only updates that will be provided are at the sole discretion of Actiontec Electronics and will only be av...

Страница 113: ...he repaired or replaced item will be shipped to Customer at Actiontec Electronics expense not later than thirty 30 days after Actiontec Electronics receives the defective product Return the product to...

Страница 114: ...VISED OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT ACTIONTEC ELECTRONICS OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WI...

Страница 115: ...ser Manual Governing Law This Limited Warranty shall be governed by the laws of the State of California U S A excluding its conflicts of laws and principles and excluding the United Nations Convention...

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