23
Troubleshooting
and FAQs
This chapter describes some common problems that may be encountered when
using the
PC
Card, and ways to resolve the problems. Also included is a list of fre-
quently asked questions.
Troubleshooting
My computer doesn’t recognize the PC Card.
First, make sure the
PC
Card is properly inserted into a Type
II
32
-bit CardBus
slot. If the
PC
Card is still not recognized, the computer may have a driver
installed for another
PC
Card. Remove the old driver and remove any incom-
plete installation files from the
Action
tec driver and utility in the Control Panel.
Restart the computer and rerun Connection
1-2-3
from the Installation
CD
.
The PC Card doesn’t work properly after the Configuration Utility is
installed.
First, make sure the
PC
Card is properly inserted into a
32
-bit CardBus slot. If
the
PC
Card is still not recognized, go to the Device Manager and verify the
PC
Card appears as a network node. If a yellow exclamation point appears, there
are conflicting resources, or the drivers may not have been properly installed.
Make sure the computer has a free
IRQ
, and the Configuration Utility has been
installed properly. As a last resort, uninstall the Configuration Utility, then rein-
stall it.
Base stations cannot associate with the PC Card in Ad Hoc mode.
In the “Preferred
SSID
” text box of the “New Connections” window (see page
15
), make sure the
SSID
is the same as the
SSID
of the other computers trying to
join the Ad Hoc network, and the data transmitting and receiving streams are
using the same encryption scheme between the
PC
Card and the other comput-
ers. Also, make sure the static
IP
address of the other computers are different
(for example, one computer might have a static
IP
address of
168.190.0.10
, while
another computer has a static
IP
address of
168.190.0.11
).
4
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