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Ho w th e

Assure

calls fo r h e lp

Yo u r

Assure

h as th re e ale rt tr ig g e rs an d tw o

w arn in g n o tificatio n s.

SO S calls

T h is is w h e n th e u se r in itiate s th e ale rt w ith
a sim p le s q u e e z e o f th e ban d.

T h e s q u e e z e

Place a th u m b

o n a bu tto n o n o n e s ide an d

fo re fin g e r o n th e o th e r an d g e n tly s q u e e z e
to g e th e r u n til

y o u are aw are o f a click .

T h e

ban d w ill

co n fir m th e ale rt w ith a dis cre te

bu z z .

Fall

m o n ito r

T h e

Assure

y s

te m can be s e t to lis

te n fo r

s ig n s o f a se v e re fall

w h ich m e an s if w e

de te ct an im p act fo llo w e d by v e ry lo w le v e ls
o f m o v e m e n t w e w ill

tar t th e p re -ale rt

ch e ck s (s e e p ag e 9)

Содержание THE ASSURE

Страница 1: ...Life saving wristband User guide ...

Страница 2: ... co n n e cts y o u to ch o s e n fam ily frie n ds an d n e ig h b o u rs ju s t w h e n y o u n e e d it T h e Assure b an d lin k s to a b ase s tatio n to g iv e re silie n t h o m e g arde n co v e rag e an d can lin k to a sm artp h o n e ap p so y o u can h av e co v e rag e w h e re v e r y o u h av e a sig n al W e h av e b u ilt a g re at co m b in atio n o f w ay s to call fo r h e lp A...

Страница 3: ... calls fo r h e lp 6 Pre ale rt ch e ck s 9 Se ttin g u p y o u r s y s te m 1 2 Man ag in g y o u r Assure s y s te m 2 0 Fittin g y o u r Assure b an d 2 2 Go An y w h e re th e s m artp h o n e ap p s 2 4 T ro u b le s h o o tin g 3 0 Cu s to m e r s e rv ice 3 3 ...

Страница 4: ...4 ...

Страница 5: ...ssure b an d is co m fo rtab le to w e ar w ate rp ro o f an d h as a o n e y e ar b atte ry life o n ce y o u p u t it o n th e re is n o re as o n to tak e it o ff T h e Assure b an d can als o lin k th ro u g h a s m artp h o n e ap p s e e p ag e 2 4 Ho w e v e r s m artp h o n e s s h o u ld n o t b e u s e d in p lace o f a b as e in a fix e d lo catio n as th e ir co v e rag e is le ss re l...

Страница 6: ...b u tto n o n o n e s ide an d fo re fin g e r o n th e o th e r an d g e n tly s q u e e z e to g e th e r u n til y o u are aw are o f a click T h e b an d w ill co n firm th e ale rt w ith a dis cre te b u z z Fall m o n ito r T h e Assure s y s te m can b e s e t to lis te n fo r s ig n s o f a s e v e re fall w h ich m e an s if w e de te ct an im p act fo llo w e d b y v e ry lo w le v e ls ...

Страница 7: ...n de rs T h e Assure b as e re p o rts its te m p e ratu re at re g u lar in te rv als I f y o u p o s itio n it s o m e w h e re w h ich is re p re s e n tativ e o f th e g e n e ral h o u s e h o ld te m p e ratu re an d te ll u s w h ich h o u rs are im p o rtan t to y o u w e w ill s e n d an e m ail if th e w e are r is at h o m e b u t th e te m p e ratu re is b e lo w th e s e t co m fo rt ...

Страница 8: ...8 ...

Страница 9: ... n e e d h e lp I f y o u do n t p re ss a s in g le b u tto n w ith in aro u n d 8 s e co n ds th e re w ill b e an au to m ate d ch e ck call I f it is p ro g ram m e d to th e b as e w ill als o s o u n d as an o th e r in dicato r th at an ale rt s e q u e n ce is in p ro ce ss How to press a single button with your thumb Au to m ate d ch e ck call The phone number linked with the Assure base ...

Страница 10: ...10 ...

Страница 11: ...all e m e rg e n cy s e rv ice s e g 999 T h e s y s te m au to m atically calls re s p o n de rs in a co n fig u rab le o rde r u n til o n e o f th e m an sw e rs Spoken E Mailed Texted Each call which is answered will be read a message telling them that you are asking for help and asking them to press 1 on their telephone keypad or say yes if they are willing to take responsibility We will cycl...

Страница 12: ...your email address Wait for the email to arrive and follow the instructions Ensure you click on appropriate link to say whether you are setting the system up for yourself or someone else If you are setting up the system for yourself choose the WEARER link and you will then be asked the following information Your name the name that will be announced to your responders so use a name that they will r...

Страница 13: ...ct NEW WEARER left hand menu then Add New User 2 Complete all the details for the new WEARER 3 As an administrator RESPONDER you can now go to MY WEARERS and select View User Panel This will take you to the WEARER panel where you can change the system settings and add new RESPONDERs Step 2 Verifying your phone number IMPORTANT Your phone numbers must be verified by answering and responding to an a...

Страница 14: ... internet router this should be plugged in there otherwise it will need to be connected via the Power Supply Unit provided into a wall socket You should find a position in which both cables can be easily connected and where the Assure base is at least 30cm away from the router The Assure base is designed to be used either upright or flat Ste p 4 Co n n e ctin g y o u r b as e So ck e ts B u tto n ...

Страница 15: ...p lie d Po w e r Su p p ly U n it T h e Assure ce llu lar b as e h as an o p tio n al b atte ry b ack u p th at p ro v ide s 48 h o u r o p e ratio n if th e p o w e r fails T o fit th e b atte rie s s u p p lie d in th e p o w e r s u p p ly u n it b o x firs t dis co n n e ct th e p o w e r re m o v e th e re ar p an e l an d fit th e b atte rie s w ith th e tip co n n e ctin g to th e N o w re ...

Страница 16: ... light not flashing O n ce a b as e h as b e e n re g is te re d an d p aire d w ith a b an d it w ill o n ly p air if s p e cifically as k e d to do s o T o p air a b an d to s u ch a b as e p re ss and hold th e VOLU ME DOW N b u tto n u n til th e B ANDlig h t s tarts to flas h T h is s h o w s th at th e b as e is w aitin g fo r 60 s e co n ds to p air w ith a n e w b an d Pairin g y o u r b a...

Страница 17: ...s o m e re s p o n de rs Step 7 Your network of responders Yo u r Assure s y s te m is n o w s e t u p to rais e ale rts b u t n e e ds to k n o w w h o to call if y o u n e e d h e lp Click o n an d th e n Ev e ry re s p o n de r m u s t h av e a te le p h o n e n u m b e r w h e re th e y can b e co n tacte d I f p o ss ib le w e als o re co m m e n d p ro v idin g th e ir e m ail addre ss w h i...

Страница 18: ...and ensure it is dealt with either by one of your responders or by the emergency services If you have already subscribed to the service it will be shown on your My Responders screen If you don t have it and would like add it then click on the Add Call Centre and follow the onscreen instructions IMPORTANT If the monitoring centre needs to contact the emergency services they will benefit from knowin...

Страница 19: ...19 ...

Страница 20: ... B e ab le to lo o k afte r y o u r s e ttin g s as if th e y w e re y o u B e ab le to ch e ck w h e th e r y o u are activ e o u t o r at h o m e b u t n o t activ e an d m ay b e n e e din g h e lp N e v e r ag ain n e e d th e y h av e th e w o rry o f w h e th e r an u n an sw e re d call m e an s y o u are o u t o r in n e e d o f h e lp Fin din g y o u r w ay aro u n d th e das h b o ard Pe...

Страница 21: ...21 ...

Страница 22: ...s e n s in g s im ilar to th at o n a to u ch s cre e n w h ich re lie s o n p ro x im ity to s k in W h ils t th e u s e r in itiate d SOS call is alw ay s activ e n o n e o f th e o th e r fu n ctio n s w ill w o rk re liab ly if th e b an d is n o t b e in g w o rn n e x t to th e s k in T h e b an d s h o u ld b e b o th s n u g an d co m fo rtab le Note the band can be worn on either wrist an...

Страница 23: ...u t w ith a fin g e r fro m b e h in d He lp in g u s k n o w w h e n th e Assure is b e in g w o rn T h e s y s te m is alw ay s ass e ss in g w h e th e r th e Assure is b e in g w o rn o r n o t W h ils t w e re co m m e n d th at it is w o rn all th e tim e w e re co g n is e th at s o m e p e o p le w ill ch o o s e n o t to I f th e s y s te m de te cts th at th e b an d is b e in g w o rn w...

Страница 24: ...tte ry W e do n e e d y o u to g iv e th e Assure ap p th e fo llo w in g p e rm iss io n s Lo catio n s o a re s p o n de r k n o w s w h e re y o u are B lu e to o th s o y o u r s m artb an d can talk to th e ap p Mo b ile data s o th e s y s te m can co m m u n icate w ith th e w ide r w o rld T h e m o b ile p h o n e n u m b e r o f th e de v ice w h ich w ill b e s h are d w ith a re s p o ...

Страница 25: ...25 ...

Страница 26: ...afte r aro u n d 7s e co n ds 3 Re le as e an d re p re ss th e b u tto n w ith in 2 s e co n ds Yo u s h o u ld n o w fe e l 3s h o rt b u z z e s co n firm in g th e b an d is in airp lan e m o de T o de activ ate re tu rn to n o rm al fu n ctio n 1 Sq u e e z e th e b an d I f y o u are w ith in ran g e o f a p aire d b as e o r s m artp h o n e th is w ill in itiate a p re ale rt ch e ck an d ...

Страница 27: ...t is ab o u t to h ap p e n Nee Naa T h is s o u n d te lls y o u an ale rt is activ e an d w e are callin g y o u r re s p o n de rs Four rising tones T h is s o u n d co n firm s th at s o m e o n e h as re s p o n de d to an ale rt Vo lu m e Yo u can s e t th e v o lu m e e ith e r in th e p o rtal o r b y u s in g th e VOL U P an d VOL DOW N b u tto n s o n th e b as e T h e v o lu m e s e t b...

Страница 28: ... s e to s h are v ital in fo rm atio n th at co u ld h e lp a firs t re s p o n de r in an e m e rg e n cy Aty p ical e n try m ay b e I am a diab e tic an d alle rg ic to p e n icillin An y o n e w ith an N FC e n ab le d re ade r s u ch as a s m artp h o n e can re ad y o u r Pu b lic Pro file s im p ly b y to u ch in g th e ir de v ice ag ain s t th e to p o f th e b an d an d fo llo w in g th ...

Страница 29: ...29 ...

Страница 30: ...o n FLASHING b as e is in p airin g m o de Se e p airin g o n p ag e 1 6 OFF N o b an d co m m u n icatio n n o te th is m ay o ccu r if th e b an d h as re ce n tly b e e n o u t o f ran g e As in g le b u tto n p re ss w ill cau s e th e lig h t to tu rn b ack ON I NT ERNET CONNECT lig h t ON n o rm al o p e ratio n FLASHING n o co m m u n icatio n w ith Actich e ck s y s te m OFF s e e Atte n t...

Страница 31: ... b ack o f th e b ase I f th e g re e n lig h t is O FF th e n ch e ck th at th e in te rn e t ro u te r is ON an d th e in te rn e tcab le is s e cu re ly co n n e cte d at b o th e n ds I f th e lig h t is ON th e re are tw o p o ss ib ilitie s Ü T h at y o u r ro u te r h as lo s t in te rn e t co n n e ctiv ity an activ e co n n e ctio n is n o rm ally in dicate d b y a lig h t m ark e d I NT ...

Страница 32: ...32 ...

Страница 33: ... RMA n u m b e r W ith in 1 4 day s o f re ce iv in g th e s y s te m Actich e ck w ill re fu n d th e b u y e r v ia th e p ay m e n t m e th o d u s e d to p u rch as e T h is s tate d p o licy do e s n o t affe ct y o u r s tatu to ry rig h ts W ARRANT Y ANDFAU LT Y GOODS Actich e ck o ffe rs a fu ll o n e y e ar lim ite d w arran ty o n th e Assure s y s te m I f w ith in o n e y e ar o f re c...

Страница 34: ...le ss th an 1 0K W h o v e r a y e ar ab o u t 1at ty p ical e le ctricity rate s Co n n e ctiv ity 1 0 1 00 Eth e rn e t v ia RJ45 N e tw o rk Su p p o rt fo r D HCP an d D N S O p e ratin g Fre q u e n cy T h e Assure u s e s th e fo llo w in g fre q u e n cy b an ds T h e So cial Alarm s s e ctio n o f th e 869 MHz I SM b an d T h e B lu e to o th Lo w En e rg y s e ctio n o f th e 2 4 GHz I SM...

Страница 35: ...999 5 EC Radio T e le co m m u n icatio n s T e rm in al Eq u ip m e n t R T T E T h e co n fo rm ity ass e ss m e n t p ro ce du re s h as b e e n carrie d o u t w ith dBT e ch n o lo g y T w e n ty p e n ce Ro ad Co tte n h am Cam b ridg e C B 2 4 8PS U K Ap p lie d Stan dards EN 3 00 2 2 0 2 v 2 4 1 EN 3 01489 1 T h e Pro du ct Safe ty Ass e ss m e n t w as carrie d o u t w ith Plan n e d Fin i...

Страница 36: ...Actich e ck Ltd 1 8 Hill Stre e t Saffro n W alde n C B 1 0 1 JD He lp lin e 03 45 2 5 75 080 su p p o rt actich e ck co m w w w actich e ck co m UK English February 2019 ...

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