Appendix
33
Chapter 7:
Appendix
7-1 Technical Assistance
Parts and Service Department
The ACS Customer Service Group will provide your company with genuine OEM quality parts manufactured to
engineering design specifications, which will maximize your equipment’s performance and efficiency. To assist in
expediting your phone or fax order, please have the model and serial number of your unit when you contact us. A
customer replacement parts list is included in this manual for your convenience. ACS welcomes inquiries on all your
parts needs and is dedicated to providing excellent customer service.
For immediate assistance, please contact:
•
North, Central and South America, 8am – 5pm CST +1 (800) 483-3919 for drying, conveying, heating and
cooling and automation. For size reduction: +1 (800) 229-2919.
North America, emergencies after 5pm CST (847) 439-5855
North America email: [email protected]
•
Mexico, Central & South America
Email: [email protected]
•
Europe, Middle East & Africa +48 22 390 9720
Email: [email protected]
•
India +91 2032533552
Email: [email protected]
•
Asia/Australia +86 512 8717 1919
Email: [email protected]
Sales and Contracting Department
Our products are sold by a worldwide network of independent sales representatives. Contact our Sales Department for
the name of the sales representative nearest you.
Let us install your system. The Contract Department offers any or all of these services: project planning; system
packages including drawings; equipment, labor, and construction materials; and union or non-union installations.
For assistance with your sales or system contracting needs please Call:
North, Central and South A1 (262) 641-8600 or +1 (847) 273-7700
Monday–Friday, 8am–5pm CST
•
Europe/Middle East/Africa +48 22 390 9720
•
India +91 2032533552
•
Asia/Australia +86 512 8717 1919
Facilities:
ACS offers facilities around the world to service you no matter where you are located. For more information, please visit
us at
www.acscorporate.com
United States:
ACS Schaumburg
1100 E. Woodfield Road
Suite 588
Schaumburg, IL 60173
Phone: + 1 847 273 7700
Fax: + 1 847 273 7804
ACS New Berlin
2900 S. 160
th
Street
New Berlin, WI 53151
Phone : +1 262 641 8600
Fax: + 1 262 641 8653
Asia/Australia:
ACS Suzhou
109 Xingpu Road SIP
Suzhou, China 215126
Phone: + 86 8717 1919
Fax: +86 512 8717 1916
Europe/Middle East/Africa:
ACS Warsaw
Ul. Dzia
ł
kowa 115
02-234 Warszawa
Phone: + 48 22 390 9720
Fax: +48 22 390 9724
