APMC4110 User’s Manual Standalone PMC Carrier
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Acromag, Inc. Tel: 248-295-0310 Fax:248-624-9234 Email:[email protected] http://www.acromag.com
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3.0 SERVICE AND REPAIR ASSISTANCE
Surface-Mounted Technology (SMT) boards are generally difficult to repair. It is highly
recommended that a non-functioning board be returned to Acromag for repair. The board can be
easily damaged unless special SMT repair and service tools are used. Further, Acromag has
automated test equipment that thoroughly checks the performance of each board. When a board is
first produced and when any repair is made, it is tested, placed in a burn-in room at an elevated
temperature, and retested before shipment.
Please refer to Acromag’s Service Policy Bulletin or contact Acromag for complete details on how
to obtain parts and repair.
3.1 PRELIMINARY SERVICE PROCEDURE
Before beginning repair, be sure that all of the procedures in Section 2, Preparation For Use,
have been followed. Also, refer to the documentation of your carrier/CPU board to verify that it is
correctly configured. Replacement of the board with one that is known to work correctly is a good
technique to isolate a faulty board. Use the unmodified example we provide.
CAUTION: POWER MUST BE TURNED OFF BEFORE REMOVING OR INSERTING BOARDS
3.2 WHERE TO GET HELP
If you continue to have problems, your next step should be to visit the Acromag worldwide web
site at
http://www.acromag.com
. Our web site contains the most up-to-date product and software
information.
Acromag’s application engineers can also be contacted directly for technical assistance via
telephone or FAX through the numbers listed below. When needed, complete repair services are
also available.
Phone: 248-295-0310
Fax: 248-624-9234
Email:
