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Warranty Claim Form

In the unlikely event of a warranty claim, please complete the below claim form
and return it to your supplying dealer: 

Customer Name:

Customer Address: 

Postcode: 

Daytime Tel:

Mobile Tel:

Model Name:

Model Number:

Serial Number: 

Date of purchase: 

Date of installation: 

Installer’s Name and address: 

Installer’s Registration Number: 

Building Control Certificate Number: 

(if not installed by a registered competent installer)

Dealer Name and address: 

Содержание Astwood II

Страница 1: ...ined by the user for future reference Thank you for purchasing an ACR Heat Products stove T E C H N I C A L M A N U A L AW2MF 0101 Version 1 Date 27 06 17 Serial Number MULTI FUEL SMOKE EXEMPT DIRECT AIR OPTION AIRWASH SYSTEM 10 YEAR 10 YEAR WARRANTY ...

Страница 2: ... elderly infirm or children may come into contact with the appliance This appliance has been designed for intermittent operation This appliance must not be used as an incinerator Each installation is unique to the property the information contained in this manual may not give exact installation requirements for your installation The installation must comply with Building Regulations European Stand...

Страница 3: ...om containing an extractor fan please ensure that the relevant tests are carried out according to Document J of the building regulations Nominal heat output 5 kW Wood 5 kW Maxibrite Chimney draft required 12Pa Min Start up Height 596 mm Width 542 mm Depth 420 mm Weight 95 kg Air Requirement N A Flue Mass Gas Flow 4 4 g s Wood 3 1 g s Maxibrite CO 13 O2 0 09 Wood vol 0 11 Maxibrite vol Mean Flue Ga...

Страница 4: ... under Section 16 of the Environmental Better regulation Act Northern Ireland 2016 In Wales appliances are exempted by regulations made by Welsh Ministers Astwood II AW2MF has been recommended as suitable for use in smoke control areas when burning wood as such when the secondary air slider is in the closed position it remains open by 14mm and the tertiary air control should be fully open and is p...

Страница 5: ...e Please remember that this appliance has been designed to provide heat and if installed into a recess enough space should be left around the appliance to enable the heat produced to rise and escape from the recess back into the room Hearth Requirements The appliance must stand on a level fireproof hearth with a minimum thickness of 12mm The hearth temperature created by this stove is below 100 C ...

Страница 6: ...aining bolts This appliance is equipped with a pre fitted manufacturers smoke exempt stop Under no circumstances should it be tampered with or removed unless expressly authorised by a competent person and the appliance is not installed in a smoke exempt area If the appliance is to be installed in a non smoke exempt area you can remove the restricting screw on the secondary air control on right han...

Страница 7: ...ood such as ash oak and beech which have been cut for at least 2 years and stored under shelter The logs should have a maximum moisture content of 20 Maximum log length 350mm maximum width 150mm Smokeless Fuels below 20 Petroleum coke content such as Anthracite Phurnacite Maxibrite suitable for use with a closed heating appliance Prohibited Fuels Green wood i e wood which is less than 2 years old ...

Страница 8: ...aken to ensure that the logs are not placed higher than the log guard allows Instructions for use with smokeless fuel Pull the secondary air slider under the ashlip and open the primary air slider fully by pulling the lever forward Make sure that the tertiary slider is fully pushed in Lay firelighters or rolled up newspapers on the grate and add a small amount of kindling wood to the top Place a s...

Страница 9: ... This will overheat the grate and cause distortion and premature wear Operating your stove Operation with door left open Operation with the door open can cause excess smoke The appliance must not be operated with the appliance door left open except as directed in the instructions Air controls left open Operation with the air controls or appliance dampers open fully can cause damage to the applianc...

Страница 10: ...ld be replaced on an annual basis to ensure the correct operation of this appliance The glass can be cleaned using a soft damp cloth or a ceramic glass cleaner available from your local stockist Use only replacement parts recommended by the manufacturer We recommend that the appliance is serviced annually by a competent engineer to ensure it s continued safe operation Fire difficult to Green wood ...

Страница 11: ...of the appliance Leave the instruction manuals operating tool and glove for the customer s use Record the flue draught reading of the appliance Please tick boxes when each procedure is completed To remove the internal vermiculite baffle Firstly remove the front fuel retaining bars Remove the fuel retaining bar bracket bolts and brackets Remove the grate Then slightly lift the baffle and ease one o...

Страница 12: ...Parts Information 1 3 2 4 5 8 9 34 34 29 30 31 28 27 35 10 13 38 19 39 21 22 26 25 24 14 15 18 16 36 17 23 37 11 12 32 7 6 20 33 Not shown on diagram 40 ...

Страница 13: ... collar 3490 047 1 20 rear vermiculite brick 6081 1108 1 21 rear tertiary air chamber 3811 1000 1 22 steel body complete 3511 295A 1 23 rear air seperation chamber 3811 1003 1 24 blanking plate gasket 1982 004 1m 25 blanking plate 4111 136 1 26 rear heat shield 4811 373 1 27 air intake collar 3822 576 1 28 air intake collar retaining screw M3 10MM ALLEN BOLT 3 29 bottom air chamber 3811 848B 1 30 ...

Страница 14: ...with our instruction manual All Stoves are covered by a 10 year warranty which covers all stove body castings stove body steel panels It does not include consumable items such as glass door seals vermiculite panels baffle plates and ashpan runners This 10 year warranty is only applicable when the stove is purchased from one of our recommended retailers If a stove from any of our brands is purchase...

Страница 15: ...plying dealer Customer Name Customer Address Postcode Daytime Tel Mobile Tel Model Name Model Number Serial Number Date of purchase Date of installation Installer s Name and address Installer s Registration Number Building Control Certificate Number if not installed by a registered competent installer Dealer Name and address ...

Страница 16: ...ACR Heat Products Limited Unit 1 Weston Works Weston Lane Tyseley Birmingham B11 3RP England Tel 0121 706 8266 Fax 0121 706 9182 E mail enquiries acrheatproducts co uk www acrheatproducts co uk ...

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