Warranty Information
The specifications within this document are provided for information purposes only and are
under no circumstances binding.
10
YEAR
10
YEAR
WARRANTY
With the aim of constantly
improving our products, all
modifications considered
necessary may be made without
notice.
This manual is correct at time of
printing.
Our appliances are guaranteed
against faults and hidden defects
subject to the following
conditions:
The appliance must have been
installed by a registered competent
installer (e.g. HETAS) or inspected
by local authority Building Control.
The appliance must be installed
and operated in accordance with
our instruction manual.
All Stoves are covered by a 10 year
warranty which covers all stove
body castings / stove body steel
panels. It does not include
consumable items such as glass,
door seals, vermiculite panels,
baffle plates and ashpan runners.
This 10 year warranty is only
applicable when the stove is
purchased from one of our
recommended retailers.
If a stove from any of our brands is
purchased from a non-
recommended retailer then only a
12 month warranty will be
applicable as outlined below.
All stoves are covered by a 1 year
warranty when purchased through
a non-recommended retailer. The
warranty covers the stove body
castings only and does not include
consumable items such as grates,
firebricks, vermiculite panels,
baffles, log guards, door rope and
glass.
Your statutory rights are not
affected by this warranty.
