Acqiris SA220E, Руководство для стартапов, Страница: 9 / 24

Step 2: Verify SA220E Shipment Contents
Acqiris SA220E Startup Guide 9
To avoid damage when handling a module, do not touch any connector pins.
Return a Card for Service
Should it become necessary to return a module for repair or service, follow the steps below:
1. Review the warranty information attached to the original quote or order confirmation from
Acqiris.
2. To obtain a Return Material Authorization (RMA) and return address, contact Acqiris at
support@acqiris.com , providing the following information:
Product model number (for example: SA220E).
Product serial number (for example: AQ00070xxx, US00075xxx or MY00090xxx). The serial number
label is located on a sticker:
On the connector side of the module.
The serial number can also be read from the Soft Front Panel interface, but only after the
hardware and software are installed.
Name and address of owner (a P.O. box is not acceptable as a return address).
A description of the failure or service requested.
4. Pack the module in its original ESD bag and packing carton. If the original carton is not
available, use bubble wrap or packing peanuts and place the product in a sealed container
and mark the container “FRAGILE”.
If any correspondence is required, refer to the product by serial number, and model number or
RMA number.
Step 2: Verify SA220E Shipment Contents
The shipment content and accessories depends on your order.
Please refer to the packing list for details.