Step 2: Verify SA108P Shipment Contents
Acqiris SA108P Startup Guide
9
To avoid damage when handling a card, do not touch any exposed components or
connector pins.
Return a Card for Service
Should it become necessary to return a card for repair or service, follow the steps below:
1. Review the warranty information attached to the original quote or order confirmation from
Acqiris.
2. To obtain a Return Material Authorization (RMA) and return address, contact Acqiris at
, providing the following information:
Product model number (for example: SA108P).
Product serial number (for example: AQ00070xxx, US00075xxx or MY00090xxx). The serial
number label is located on a sticker:
On the top edge of the card, for units shipped after July 2018.
On the side panel of the card, for units shipped before July 2018.
The serial number can also be read from the Soft Front Panel interface, but only after
the hardware and software are installed.
Name and address of owner (a P.O. box is not acceptable as a return address).
A description of the failure or service requested.
4. Pack the card in its original ESD bag and packing carton. If the original carton is not avail-
able, use bubble wrap or packing peanuts and place the product in a sealed container
and mark the container “FRAGILE”.
If any correspondence is required, refer to the product by serial number, and model
number or RMA number.
Step 2: Verify SA108P Shipment Contents
The shipment content and accessories depends on your order.
Please refer to the packing list for details.
