21
TROUBLE SHOOTING GUIDE
SYMPTOM
CAUSE (AND REMEDY)
• Check that the AC power cord is connected.
• Turn on the unit.
• Remove any obstacles between the remote and the unit.
• Use the remote near the unit.
• Point the remote at the remote sensor on the unit.
• Replace the battery in the remote with a new one.
No power.
The remote does not
function.
• Check the location of the antenna and adjust it if neccessary.
• Make sure the antenna cable is firmly connected.
• Make sure all input cables are firmly connected.
• Increase the volume.
• Check whether the mute function has been activated on the
Remote Control.
• Check the Picture setting within the Setup menu.
• Check to make sure the program you are watching is broadcast
in Colour and not Black & White.
• Make sure the unit is plugged in and turned on.
• Make sure that the TV mode is selected.
• Try a new channel to check for possible station trouble.
• Make sure the antenna is connected properly.
• Increase the volume.
• Make sure the antenna or audio/video source device is working
properly.
• Make sure all cables are firmly connected.
• Check for local interference.
• Make sure there are no unshielded electrical devices nearby
that are causing interference.
• Turn the TV off for 30 minutes, then try it again.
• Under the influence of electrostatic phenomenon, the product
may malfunction and require user to power reset.
• Unplug and re-plug the AC power cord.
Bad Picture (snow,
multiple images,
distortion, blurry)
No sound.
Black and white
picture.
No picture or sound.
Coloured patches of
picture.
Panel function key
does not respond
correctly.
