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TROUBLESHOOTING
None of the led indicators turns ON
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Check the power supply (voltage, cabling).
The relevant LAN1 or LAN2 led stays OFF
•
Check that the remote device is turned ON.
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Check the Ethernet plugs on both sides.
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Try to connect to another device.
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Use the provided RJ45 cable to connect the device.
The Wi-Fi link does not come up (STATE led OFF or blinking)
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Make sure the WiFi interface is enabled (not by default)
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Make sure that the Wireless parameters of the Client (case sensitive
SSID, 802.11 mode, radio channel and security) match those of the AP.
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Check the radio conditions: distance between devices, placement of
antennas, interferences and obstacles to radio waves propagation.
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Try with all securities and encryption settings temporarily disabled.
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Try using the product with factory settings as shown in the “Quickly
evaluate…” section.
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Try another radio channel.
“WaveManager” doesn’t find your device
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WaveManager only scans the local network.
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Check that your firewall does not block WaveManager.
How to restore factory settings
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If the built-in web-based interface is reachable, you can use your browser
to restore factory settings.
Else,
power up the unit, wait for the red “Diag” LED to turn green, then
hold down the reset button (for at least 2 seconds)