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Chapter 4

Memory check

Memory errors might stop system operations, show error messages on the screen, or hang the system.

Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.

Go to the diagnostic memory in the test items.

Press F2 in the test items.

Follow the instructions in the message window.

NOTE:

Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

Power System Check

To verify the symptom of the problem, power on the computer using each of the following power sources:

Remove the battery pack.

Connect the power adapter and check that power is supplied.

Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.

If you suspect a power problem, see the appropriate power supply check in the following list:

“Check the Power Adapter” on page 69

“Check the Battery Pack” on page 70

Содержание TravelMate 4650

Страница 1: ...TravelMate 4650 TravelMate 4150 Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Страница 2: ...II Revision History Please refer to the table below for the updates made on TravelMate 4650 and TravelMate 4150 service guide Date Chapter Updates ...

Страница 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Страница 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Страница 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Страница 6: ...3 Touchpad Basics 23 Using a computer security lock 25 Using System Utilities 26 Acer eManagement 26 Launch Manager 27 Audio 28 Ejecting the optical CD or DVD drive tray 29 Using a Computer Security Lock 30 System Power Management 31 Hardware Specifications and Configurations 32 Chapter 2 System Utilities 43 BIOS Setup Utility 43 Buttons 44 Application Launch Buttons 44 Power Button 44 Power Butto...

Страница 7: ...ving the HDD and ODD 65 Chapter 4 Troubleshooting 66 System Check Procedures 67 External Diskette Drive Check 67 External CD ROM Drive Check 67 Keyboard or Auxiliary Input Device Check 67 Memory Check 68 Power System Check 68 Check the Power Adapter 69 Check the Battery Pack 70 Touchpad Check 70 PhoenixBIOS POST Tasks and Beep Codes 71 Index of Error Messages 72 POST Code 75 Index of Symptom to FR...

Страница 8: ...laceable Unit List 97 Exploded Diagram 98 Parts 100 Appendix A Model Definition and Configuration 113 Appendix B Test Compatible Components 114 Microsoft Windows XP Home Professional Environment Test 115 Appendix C Online Support Information 118 ...

Страница 9: ...X Table of Contents ...

Страница 10: ...TravelMate 4150 series T 15 SXGA TFT LCD supporting 1400x1050 pixel resolution 16 7 million colours for TravelMate 4650 series Graphics T nVIDIA GeForceTM Go 6600 graphics processing unit GPU with 64MB or 128MB of DDR Video RAM supporting PCI ExpressTM and Microsoft DirectX 9 0 for TravelMate 4650 series T nVIDIA GeForceTM Go 6200 graphics processing unit GPU with TurboCacheTM technology supportin...

Страница 11: ...r T Three analog line level stereo inputs with 5 bit volume control LINE_IN CD AUX T Two analog line level mono inputs PCBEEP PHONE IN T High quality differential CD input Storage T 40 60 80 100 GB 4200 rpm or 60GB 5400 rpm P ATA 100 hard disc drive T One internal optical drive DVD Dual double layer DVD Super Multi double layer or DVD CD RW combo drive T AcerMedia Bay for hot swappable optical dri...

Страница 12: ... T Infrared FIR port T PC Card slot one Type II T 6 in 1 card reader SM MS MS Pro MMC SD xD Picture cardTM T DC in jack for AC adaptor T DVI D port for TravelMate 4650 series T 124 pin Acer ezDock connector for TravelMate 4650 series Battery T ACPI 1 0b CPU power management standard supports Standby and Hibernation power saving modes T 65W 8 cell Li ion battery pack T optional 42W 6 cell Li ion 2n...

Страница 13: ...ons T 256MB 512MB 1GB DDR II 533MHz memory upgrades modules T Additional 65W AC adaptor T Additional eight cell Li ion battery pack T External USB floppy drive T Second 6 cell battery pack AcerMedia Bay for TravelMate 4650 series T DVD Super Multi double layer drive AcerMedia Bay for TravelMate 4650 series T Acer ezDock for TravelMate 4650 series NOTE The specifications listed above are for refere...

Страница 14: ...Chapter 1 5 Mainboard Placement Top View ...

Страница 15: ...6 Chapter 1 Bottom View ...

Страница 16: ...JP10 S VIDEO CONN JP47 RJ11 TO MDC CONN JP11 VGA B CONN JP48 RJ11 CPMM JP12 FAN CONN JP49 ODD CONN SWAP JP13 BT CONN JP50 SATA CONN JP14 KB CONN PCN1 DC JACK JP15 ROM SOCKET PCN2 MAIN BAT JP17 MIC CONN PCN3 2nd BAT JP21 MIC JACK SW1 LID SWITCH JP22 HEADPHONE JACK BATT1 BATTERY JP23 DOCKIND CONN J1 CLEAR CMOS JP24 JP25 DIMM SLOT IR1 IR CONN JP28 MINI PCI SLOT Chipset Chipset Description U5 NB CHIPS...

Страница 17: ...1032ARM page 11 12 13 page 17 18 19 20 AMP Audio Jack Power OK CKT page 39 page 34 Slot 0 page 24 BT Conn PATA page 15 CRT TV OUT 5in1 CardReader Slot LCD CONN page 16 page 24 page 42 49 page 28 Mini PCI socket page 27 RJ45 CONN MODULE Connector Touch Pad CONN ENE KB910 910L page 33 page 34 Int KBD page 34 BIOS page 35 page 36 RJ11 CONN USB 2 0 USB 2 0 SATA MV43 MV44 VGA Board conn page 16 Two Cha...

Страница 18: ... device which functions like a computer mouse 5 Click buttons Left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 6 Palmrest Comfortable support area for your hands when you use the computer 7 Microphone Internal microphone for sound recording 8 Status indicators Light Emitting Diodes LEDs that turn on an...

Страница 19: ...us of Bluetooth communications manufacturing option 3 Wireless communication button indicator Press to enable disable Wireless function Lights to indicate the status of wireless LAN communications 4 Power indicator Lights when the computer is on 5 Battery indicator Lights when the battery is being charged 6 Latch Locks and releases the lid Launch keys on page 10 Icon Item Description Icon Item Des...

Страница 20: ...headphone jack Connects to audio line out devices e g speakers headphones 7 Line in mic in jack Accepts inputs from external microphones 8 Optical drive Internal optical drive accepts CDs or DVDs depending on the optical drive type 9 Optical drive eject button Ejects the optical drive tray from the drive Icon Item Description Icon Item Description Icon Item Description Icon Item Description Icon I...

Страница 21: ...y a screw 3 PC Card slot eject button Ejects the PC Card from the slot 4 6 in 1 card reader Accepts MS MS PRO MMC SD SM and xD Picture cards NOTE Only one card can operate at any given time 5 PC Card Slot Connects to one Type II CardBus PC Card Icon Item Description Note Icon Item Description Note Icon Item Description Note Icon Item Description Icon Item Description Note Icon Item Description ...

Страница 22: ... external monitor LCD projector 6 S video port Connects to a television or display device with S video input 7 USB 2 0 port Connects to Universal Serial Bus USB 2 0 devices e g USB mouse USB camera 8 Ventilation slots Enable the computer to stay cool even after prolonged use Icon Item Description Item Description Icon Item Description Item Description Icon Item Description Item Description Icon It...

Страница 23: ...attery to remove the battery pack 4 Battery bay Houses the computer s battery pack 5 Cooling fan Helps keep the computer cool NOTE Do not cover or obstruct the opening of the fan 6 AcerMedia Bay for TravelMate 4650 Series Houses an optical drive module or a second battery pack 7 AcerMedia Bay release latch for TravelMate 4650 Series Unlatches the AcerMedia module for removal of module Item Descrip...

Страница 24: ...case Num lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys resp...

Страница 25: ...s all windows Shift M Undoes the minimise all windows M Action R Opens the Run dialog box Application Key This key has the same effect as clicking the right mouse button it opens the application s context menu Fn Key Description Tab E F1 F M Shift M M R Fn Key Description Tab E F1 F M Shift M M R Fn Key Description Tab E F1 F M Shift M M R Fn Key Description Tab E F1 F M Shift M M R Fn Key Descrip...

Страница 26: ...n of the Sleep Button on the Power Management property Fn F5 Launch Display Mode Menu DMM Follow DMM Specification except in OS other than 32 bit Windows Fn F6 Display blank backlight off This key will cause the LCD back light to be turned off This provides both a quick security feature and some power savings The LCD back light can also be turned off via an APM timer The LCD back light will be tur...

Страница 27: ...f via the internal keyboard Fn F11 or the external keyboard keypad but NumLock affects the external keyboard keypad only T The NumLock shift state NumLock is off is NOT used for the cursor movement by the internal keyboard numeric keys T The state of the NumLock is not changed by the attachment removal hot plug of the external keyboard keypad This is to support the attachment of an external numeri...

Страница 28: ...ould be handled by the Analog function within the keyboard controller Brightness will step up down one unit as each time these keys are pressed Fn z Brightness down Fn F10 Enter D2D recovery during POST Launch Acer eRecovery in OS Enter D2D recovery during POST Launch Acer eRecovery in OS Hot Key Icon Function Description ...

Страница 29: ...om right of the keyboard or hold Alt Gr and then press the Euro symbol at the upper center of the keyboard The US dollar sign 1 Open a text editor or word processor 2 Either directly press the dollar sign at the bottom right of the keyboard or hold Shift and then press the dollar sign at the upper center of the keyboard NOTE This function varies according to the language settings Euro Alt Gr Euro ...

Страница 30: ...ted Num Lock Lights when Num Lock is activated Media activity Lights when the hard disk or optical drive is active Bluetooth indicator Lights to indicate the status of Bluetooth communications Wireless indicator Lights to indicate the status of wireless LAN communications Power indicator Lights when the computer is on Battery indicator Lights when the battery is being charged 1 Charging 2 Fully ch...

Страница 31: ... users To set the Web browser mail and programmable keys run the Acer Launch Manager Launch Key Default Application Acer eManager user programmable P User programmable Web browser Internet browser user programmable Mail Email application user programmable Hot key Icon Function Description Acer eManager on page 19 Acer eManager on page 19 con Function Description Acer eManager on page 19 Acer eMana...

Страница 32: ...se the touchpad T Move your finger across the touchpad 2 to move the cursor T Press the left 1 and right 4 buttons located on the edge of the touchpad to perform selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad is the same as clicking the left button T Use the 4 way scroll 3 button to scroll up or down and move left or...

Страница 33: ...rease the touchpad s responsiveness Function Left button 1 Right button 4 Main touchpad 2 Center button 3 Execute Click twice quickly Tap twice at the same peed as double clicking a mouse button Select Click once Tap once Drag Click and hold then use finger to drag the cursor on the touchpad Tap twice at the same speed as double clicking a mouse button hold a Access context menu Click once Scroll ...

Страница 34: ...f the computer lets you connect a Kensington compatible computer security lock Wrap a computer security lock cable around an immovable object such as a table or handle of a locked drawer Insert the lock into the notch and turn the key to secure the lock Some keyless models are also available ...

Страница 35: ... resolution settings when connecting to a projector Acer eRecovery Creates backups and recovers system configurations reliably Acer eSettings Makes managing system settings and security easy Function Description Acer eManager on page 19 Acer eManager on page 19 Launch keys on page 10 Acer ePowerManagement Acer ePresentation Acer eRecovery Acer eSettings Launch keys on page 20 Acer eSetting Acer eP...

Страница 36: ...er allows you to set the four launch keys located above the keyboard You can access the Launch Manager by clicking on Start All Programs and then Launch Manager to start the application Launch keys on page 10 Start All Programs Launch Manager ...

Страница 37: ... 1 Audio The computer comes with 16 bit high fidelity AC 97 stereo audio and dual stereo speakers Adjusting the Volume Adjusting the volume on the computer is as easy as pressing some buttons Hot keys on page 14 ...

Страница 38: ...jecting the optical CD or DVD drive tray To eject the optical drive tray when the computer is turned on press the drive eject button When the power is off you can eject the drive tray using the mechanical eject hole ...

Страница 39: ...ide of the computer lets you connect a Kensington compatible computer security lock Wrap a computer security lock cable around an immovable object such as a table or handle of a locked drawer Insert the lock into the notch and turn the key to secure the lock Some keyless models are also available ...

Страница 40: ...tiated shutdown All devices in the system are turned off completely On Working G0 S0 Individual devices such as the CPU and hard disk may be power managed in this state S3 Sleeping State CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down Super I O Low Power mode S4 Sleepting State Also called Hibernate state System Saves all system states and data...

Страница 41: ...PM ICH6 M Intel 915GM ICH6 M Super I O controller SMsC LPC47N217 Audio controller ICH6 M Video controller Integrated VGA solution for 915GM External VGA card for 915PM Hard disk drive controller ICH6 M Keyboard controller ENE KB910 AC97 controller ALC250 IrDA controller SMsC LPC47N217 Card Reader controller ENE CB714 1394 controller TI TSB43AB21 DDR soDIMM controller 915PM 915GM GIGA LAN controlle...

Страница 42: ...peed 533MHz Supports Dimm Voltage 1 8V Supports Dimm Package 200 pin Supports 64MB 128MB for NV43M NV44MV Adjustable 128MB UMA VGA share from North Bridge ICH 6M Memory Module Combinations You can install memory modules in any combinations as long as they match the above specifications LAN Interface Item Specification Supports LAN protocol 10 100 1000 Mbps Fast Ethernet connection for TM 4650 seri...

Страница 43: ... level 2 0 OHCI USB 2 0 Number of USB port 4 Location Left Side 3 Rear Side 1 Item Specification Audio Controller AC 97 Codec Audio onboard or optional Built in Mono or Stereo Stereo Resolution 20 bit stereo Digital to analog converter 18 bit stereo Analog to Ditial converter Sampling rate 48 KHz Internal microphone Yes Internal speaker Quantity Yes 2 PCMCIA Port Item Specification PCMCIA controll...

Страница 44: ...nternational language support Four easy launch buttons T Internet browser T email with LED T Empowering key T one user programmable button Two front access LED buttons T WLAN LED button T Bluetooth LED button Battery Item Specification Vendor model name Sony Panasonic Sanyo Battery Type Li ion Pack capacity 65Wh Cell voltage 3 7V cell 4300mAh 4400mAh 4500mAh High discharge rate Number of battery c...

Страница 45: ... 0 279 Number of Colors 262K 262K 262K Color Saturation NTSC 45 45 45 View Angle H V 80 40 80 40 20 40 45 45 Brightness cd m2 5 points average 180 200 160 Contrast Ratio 300 1 300 1 250 1 Response Time ms at 25o C 25 25 45 Power Consumption W 5 6 5 9 N A Interface 1ch LVDS 2ch LVDS 2ch LVDS Supply Voltage V 3 3 3 3 N A Backlight 1 CCFL 1 CCFL N A Outline Dimensions mm 317 3 x 242 0 x 5 7 317 3 x 2...

Страница 46: ... at 100 240Vac AC input full load warm up condition Output Ratings CV mode DC output voltage Offers constant voltage 19 0V output source with 150W max output power capacity Noise Ripple 300mvp pmax 20MHz bandwidth for resistor load Output current 0 A min 3 5A max Output Ratings CC mode DC output voltage 18 0 20 0 Constant output 7 9A Dynamic Output Characteristics Start up time 3 sec 115 Vac and 2...

Страница 47: ...ower Down Hard Disk Power Down Super I O Power Down Sleeping State S4 Also called Hibernate state System saves all system states and data onto the disk prior to power off the whole system Dimensions and Weight Item Details Deminsions 336 4 x 284 5 x 32 mm with ID 34 5 mm Weight 2 84kg 6 26 lbs 15 SXGA 8 cell Li Ion Battery DVD burner With ID Environmental Requirements Item Specification Temperatur...

Страница 48: ...MK6025GAS 60GB MK8025GAS 8MB 80GB Nominal Power Requirements Logic 5V 5V 5V Start 4 7watts 5 0watts 4 7watts Seeking 2 6watts 2 9watts 2 6watts Reading Writing 2 3watts 2 5watts 2 3watts Idle 0 9watts 1 05watts 0 9watts Standby 0 25watts 0 25watts 0 25watts Sleep 0 1watts 0 1watts 0 1watts Other Rotational Speed 4 200rpm 5 400rpm 4 200rpm Average Latency 7 14ms 5 56ms 7 14ms Interface ATA 2 3 4 5 ...

Страница 49: ... 9 8 M S2 1 0G 5 500 Hz Operating Shock 200g 200g 200g Non Operating Shock 800g 800g 800g Reliability Characteristics Error Rates Non recoverable 1 in 1013 bits 1 in 1013 bits 1 in 1013 bits Seek 1 in 106 seeks 1 in 106 seeks 1 in 106 seeks Other Preventive Maintenance None None None MTTF Power on hours 300 000 300 000 300 000 Product Life 5 years or 20 000 power ON hours 5 years or 20 000 power O...

Страница 50: ...erage ms 7 1 7 1 7 1 5 5 Media transfer rate Mbits sec max 350 350 350 493 Interface transfer rate MB sec max 100MB sec Ultra DMA mode 5 100MB sec Ultra DMA mode 5 100MB sec Ultra DMA mode 5 100 Ultra DMA mode 5 Seek time read typical Average ms 12 12 12 12 Track to track ms 2 5 2 5 2 5 2 5 Full track ms 23 23 23 23 Power Requirement 5VDC 5VDC 5VDC 5VDC Dissipation Startup current peak max 4 7 W 4...

Страница 51: ...2ms 200G 2ms 200G 2ms 300 G 2ms 160G 1ms Vibration random RMS 0 67 G 5 500 Hz 0 67 G 5 500 Hz 0 67 G 5 500 Hz NA Swept sine 1 G 0 P 5 500 Hz 1 G 0 P 5 500 Hz 1 G 0 P 5 500 Hz NA Non operating Ambient temp 40 to 65 C 40 to 65 C 40 to 65 C 40 to 65 C Relative humidity non condensing 5 95 5 95 5 95 NA Maximum wet bulb non condensing 40 C 40 C 40 C NA Shock half sine wave 800Gs 1ms 800Gs 1ms 800Gs 1ms...

Страница 52: ...hen Press F2 to enter Setup message is prompted on the bottom of screen The setup screen displays BIOS as follows Navigating the BIOS Utility During setup all Fn function keys and power saving functions are disabled There are five menu options Main Advanced Security Boot and Exit Function Item Information Display the system informations Main Allows the user to specify standard IBM PC AT system par...

Страница 53: ...perating system If press power button for less than 4 seconds the system will enter suspend to RAM or OFF state according to OS power option setting Lid Switch This section describes the expected behavior of the system when the lid is opened or closed by the user If the system is running under legacy mode T Closing the lid will turn off LCD backlight If the system is running under ACPI mode T The ...

Страница 54: ...alid Passwrod T If the password is correct system will continue to boot up into OS T Password on boot T Password on boot is Disabled the system will NOT POP any password prompt windows during POST T If Password on boot is set to Enabled the system will POP Enter password prompt windows during POST No matter the user key in Supervisor Password or User Password the system will be unlocked Valid Pass...

Страница 55: ...you Serial Number This item will show the Serial number of system Asset Tag This item will show the Asset Tag number of the system UUID This will be visible only when there is an internal LAN device present System Memory This field reports the memory size of system base memory The size is fixed to 640KB Extended Memory This field reports the memory size of the extended memory in the system Extende...

Страница 56: ...ze TurboCache 32MB actual TurboCache VRAM size Intel 915 DVMT selectable between the following 1 64MB 8MB pre allocated 56MB DVMT 2 128MB 8MB pre allocated 128DVMT This is the default value 3 Max DVMT 160MB on 256MB system memory 224MB on 512MB and above system memory Parameter Description ...

Страница 57: ...nabled When this is not selected Boot from LAN feature is then disabled F12 Boot Menu When this is selected users can modify device boot priority by pressing F12 key during POST When this is not selected device boot priority will not be adjustable during POST D2D Recovery Allow user to enable disable the Disk to Disk recovery Enabled Enable D2D Recovery eRecovery Disabled Disable D2D Recovery eRec...

Страница 58: ...t ʳ ʳ Disabled Normal 16550 COM1 3F8 IRQ4 IrDA HPSIR Ԧ COM2 2F8 IRQ3 ASK IR COM3 3E8 IRQ4 Ԧ FAST IR ʳ ʳ COM4 2E8 IRQ3 DMA Setting For FIR DMA1 Ԧ DMA2 DMA3 OK Cancel Tab Right Left for block select Up Down for item select Enter for accept Cancel Esc for reject Alt activates accelerators Space for Enable or Disable Insyde Software SCU May 20 2003 5 40 09 A Main Advanced Security Boot Exit Infrared P...

Страница 59: ...ared port Disabled COM1 3F8 IRQ4 COM2 2F8 IRQ3 COM3 3E8 IRQ4 COM4 2E8 IRQ3 DMA Setting for Fast IR Sets a DMA channel for the printer to operate in ECP mode This parameter is enabled only if Mode is set to ECP DMA1 DMA2 DMA3 Mode Setting for IrDA Normak 16550 IrDA HPSIR ASK IR FAST IR Legacy USB Support Legacy USB Support Disabled Disable support for Legacy Universal Serial Bus Enabled Enable supp...

Страница 60: ...p happened The following sub options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup When you set Supervisor password already and then you reboot and into BIOS setup manual by User password the set Supervisor password Boot device and Lock Hard Drive will be disable Allows the user to specify whether or not a password is req...

Страница 61: ...ard Drive 2 CD ROM DVD Drive 3 Floppy Drive 4 Network Boot since only 3 items are availble if above 3 items are invalid a boot menu should be shown when boot Insyde Software SCU May 20 2003 5 40 09 Main Advanced Security Boot Exit Boot Device Boot Sequence Hard Drive CD ROM DVD Drive Floppy Device Network Boot Press Tab key to select a control OK button or Enter key accept entries Cancel button or...

Страница 62: ...l reboot Tab Right Left for block select Up Down for item select Enter for accept Cancel Esc for reject Alt activates accelerators Space for Enable or Disable OK Cancel Insyde Software SCU May 20 2003 5 40 09 Main Advanced Security Boot Exit Exit Saving Changes Exit Discarding Changes Exit Discarding Changes Press OK to Exit the SCU Load Setup Defaults The current settings will not be saved Discar...

Страница 63: ...r item select Enter for accept Cancel Esc for reject Alt activates accelerators Space for Enable or Disable Insyde Software SCU May 20 2003 5 40 09 Main Advanced Security Boot Exit Exit Saving Changes Discard Changes Exit Discarding Changes Do you wish to restore the current setup Load Setup Defaults to the original custom values Discard Changed OK Cancel Tab Right Left for block select Up Down fo...

Страница 64: ...r preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver T Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Ch...

Страница 65: ...nd all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack NOTE The screws used to secure bottom case and upper case are more than one type Please group same type of screw together as you disassemble the system for service purpose The image below is for your reference Please pay attention to the explanation below ...

Страница 66: ...Chapter 3 57 Removing the Battery Pack 1 Unlock the battery lock 2 Slide the battery latch as shown then remove the battery pack ...

Страница 67: ... one screw that secure the RAM door and remove it away 2 Pop up the memory then remove it Removing the Keyboard 1 Pull the strip cover 2 Remove the two screws to release the keyboard Pull the keyboard forward and turn it over 3 Release the tab to disconnect the FFC then take the entire keyboard out from the system 4 Remove the one screw to release the power switch board from the system 5 Detach th...

Страница 68: ... to detach the LED Panel 5 Detach the LED panel out from the system Removing the Thermal and Bluetooth Module 1 Remove the two screws to detach the thermal door 2 Disconnect the bluetooth cable from the bluetooth module 3 Remove the one screw to release the bluetooth module 4 Detach the bluetooth module out from the thermal door Removing the Upper Case 1 Remove the 3 scerws located on the upper si...

Страница 69: ...m the mainboard 5 Detach the upper case to the system 6 Pull the upper cared forward 7 Release both side tabs to disconnect the touchpad board cable from the mainboard Removing the Touchpad 1 Disconnect the touchpad cable from the touchpad board 2 Remove the two screws to loosn the touchpad board ...

Страница 70: ...touchpad cable from the trace board 7 Detach the trace board from here Removing the FAN 1 Disconnect the system fan cable 2 Remove the two screws to release the system fan from here 3 Detach the system fan out from the system Removing the Thermal Module and CPU 1 Remove the 4 screws to release the CPU thermal module accordingly 2 Detach the CPU thermal module out from the system ...

Страница 71: ...rection with a flat screw driver to loosen the CPU 7 Detach the CPU out from the system Removing the MDC 1 Disconnect the MDC cable from the mainboard 2 Remove the two screws to loosen the DMC board 3 Detach the MDC from the system 4 Disconnect the MDC cable from the MDC board Removing the Wireless Speaker and PCMCIA 1 Pop up the tabs on both side to take the Wilreless out from here ...

Страница 72: ...own the button to release the PCMCI dummy card then pull the dummy card out from the system 4 Remove the one screw to loosen the mainobard 5 Push outward of the side before releasing the mainboard out from the chassis Removing the LCD Panel 1 Detach the upper LCD rubbers 2 Detach the LCD mylars from the lower side ...

Страница 73: ... on each side to detach the LCD panel from the case 8 Lift up the panel then take it out from the case 9 Remove the one screw on each side to detach the antenna from the case 10 Gently to tear the tabs that fasten the antenna cables from the case 11 Then detach the antenna cables from the case 12 Remove the four screws on this side to detach the left bracket 13 Remove the four screws on another si...

Страница 74: ... two screws on each side 2 Detach the HDD bracket from the HDD unit 3 Remove the two screws located on both side to detach the ODD unit from bracket 4 Push backward to release the ODD bracket from the ODD unit 5 Remove the two screws to release ODD board from the rear of the ODD unit 6 Detach the ODD board from the rear side of ODD ...

Страница 75: ...er products Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation Troubleshooting Chapter 4 ...

Страница 76: ...the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect the external diskette drive CD ROM module 2 Replac...

Страница 77: ...IMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery pack then check that power is supplied by the batt...

Страница 78: ...e following T Replace the System board T If the problem is not corrected see Undetermined Problems on page 80 T If the voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 If the power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 If the operational charge doe...

Страница 79: ...battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Che...

Страница 80: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 80 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Страница 81: ...ault Settings in BIOS Setup Utility Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 67 Keyboard error see Keyboard or Auxiliary Input Device Check on page 67 Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check on page 67 Keyboard locked Unlock key switch Unlock external keyboard Monitor type does not match CMOS Run Setup Run Load Defa...

Страница 82: ... Setup Utility System cache error Cache disabled System board CPU ID System board DMA Test Failed DIMM System board Software NMI Failed DIMM System board Fail Safe Timer NMI Failed DIMM System board Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Fai...

Страница 83: ...source battery pack and power adapter See Power System Check on page 68 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board No beep power on indicator turns on and a blinking...

Страница 84: ...M E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini ...

Страница 85: ...cable LCD System board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board System board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter See Power System Check on page 68 Battery pack Power adapter...

Страница 86: ...r hibernation Keyboard if control is from the keyboard Hard disk drive System board The system doesn t enter hibernation mode and four short beeps every minute See Hibernation Mode on page 34 Press Fn oand see if the computer enters hibernation mode Touchpad Keyboard Hard disk connection board Hard disk drive System board The system doesn t enter standby mode after closing the LCD See Hibernation ...

Страница 87: ... Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enabled Device driver Device cable Device System board Keyboard Touchpa...

Страница 88: ... discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Страница 89: ...operating correctly See Power System Check on page 68 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T CD ROM Diskette drive Module T PC Cards 4 Power on the computer 5 Determine if the problem...

Страница 90: ... Recovery 1 Prepare NAPP CD Recovery CD and System CD 2 Put NAPP CD into the optical drive Then boot up the system 3 The system will ask you if you want to build NAPP Master HDD Please press any key to continue 4 NAPP CD will start to preload the system please click Y ...

Страница 91: ...ve This step is to create image files to the system you do not have to put the Recovery CD to the optical drive in order Place one Recovery CD to the drive at one time till you finish all Recovery CDs After you place the Recovery CD to the optical drive you will see the display below ...

Страница 92: ...83 Chapter 4 7 Then insert the System CD to the optical drive 8 You will see the screen displaying PASS when the system has buit NAPP Master hard disc drive ...

Страница 93: ...APP CD Recovery CD and System CD 2 Put NAPP CD into the optical drive Then boot up the system 3 The system will ask you if you want to build NAPP Master HDD Please press any key to continue 4 NAPP CD will start to preload the system please click Y ...

Страница 94: ...anguages Recovery not more than five languages could be loaded to the system 6 Put the Recovery CD to the optical drive This step is to create image files to the system you do not have to put the Recovery CD to the optical drive in order Place one Recovery CD to the drive at one time till you finish all Recovery CDs ...

Страница 95: ...Chapter 4 86 After you place the Recovery CD to the optical drive you will see the display below 7 Then insert the System CD to the optical drive ...

Страница 96: ...87 Chapter 4 8 You will see the screen displaying PASS when the system has buit NAPP Master hard disc drive ...

Страница 97: ...Chapter 5 88 Top View Jumper and Connector Locations Chapter 5 ...

Страница 98: ...89 Chapter 5 Rear View ...

Страница 99: ...JP10 S VIDEO CONN JP47 RJ11 TO MDC CONN JP11 VGA B CONN JP48 RJ11 CPMM JP12 FAN CONN JP49 ODD CONN SWAP JP13 BT CONN JP50 SATA CONN JP14 KB CONN PCN1 DC JACK JP15 ROM SOCKET PCN2 MAIN BAT JP17 MIC CONN PCN3 2nd BAT JP21 MIC JACK SW1 LID SWITCH JP22 HEADPHONE JACK BATT1 BATTERY JP23 DOCKIND CONN J1 CLEAR CMOS JP24 JP25 DIMM SLOT IR1 IR CONN JP28 MINI PCI SLOT Chipset Chipset Description U5 NB CHIPS...

Страница 100: ...91 Chapter 5 VGA Board Item Description JP1 VGA Board to MB connector JP2 LCD Connector ...

Страница 101: ...Chapter 5 92 Power SW B Item Description JP1 Power Board to MB Connector SW1 Power Switch SW2 e Manager SW3 Launch Manager Switch SW4 Internet Switch SW5 E mail Switch ...

Страница 102: ...Chapter 5 TouchPad Board Item Description JP1 Trace Pad Board Connector SW1 B T Switch SW2 Wireless Switch SW3 Left Bottom SW4 Right Bottom SW5 Scroll Up SW6 Scroll Left SW7 Scroll Bottom SW8 Scroll Right ...

Страница 103: ...Chapter 5 94 Hot Swap ODD Board Item Description JP1 Hot Swap JP2 ODD device Connector ...

Страница 104: ...95 Chapter 5 DVI Board Item Description JP1 DVI Board Connector ...

Страница 105: ...Chapter 5 96 Clear CMOS ...

Страница 106: ... change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective part...

Страница 107: ...98 Chapter 6 Exploded Diagram ...

Страница 108: ...Chapter 6 99 ...

Страница 109: ...LLS PANASONIC CGR18650CE BATTERY LI ION 8 CELLS PANASONIC CGR18650CE BT 00805 001 BATTERY LI ION 8 CELLS SONY US18650G5 BATTERY LI ION 8 CELLS SONY US18650G5 BT 00804 004 BOARD MODEM BOARD ZL1A MODEM BOARD ASSY S P 54 T75V5 001 BLUETOOTH CARD WNC 91 BU513 002 BLUETOOTH CARD WNC 91 BU513 002 54 T75V5 002 MINI PCI WIRELESS BOARD 802 11 b g INTEL WM3B2200 CH11 MINI PCI WIRELESS BOARD 802 11 b g INTEL...

Страница 110: ...D 55 T75V5 004 LCD INVERTER LCD INVERTER 19 T75V5 001 CABLE FFC CABLE T P TO T P BOARD FFC CABLE T P TO T P BOARD 50 T75V5 001 BLUETOOTH CABLE BLUETOOTH CABLE 50 T75V5 002 POWER CORD US 3 PIN POWER CORD US 3 PIN 27 T75V5 001 POWER CORD EC 3 PIN POWER CORD EC 3 PIN 27 T75V5 002 POWER CORD UK 3 PIN POWER CORD UK 3 PIN 27 T75V5 003 POWER CORD ITALIAN 3 PIN POWER CORD ITALIAN 3 PIN 27 T75V5 004 POWER ...

Страница 111: ...E CABLE 15 IN XGA 50 T75V5 005 LCD WIRE CABLE 15 IN SXGA LCD WIRE CABLE 15 IN SXGA 50 T75V5 006 CASE COVER BRACKET ASSEMBLY MIDDLE COVER W BUTTON MIDDLE COVER W BUTTON 42 T75V5 001 UPPER CASE W FRONT COVER MIC UPPER CASE W FRONT COVER MIC 60 T75V5 001 LOWER CASE W O DUCKING W RAM DOOR SPEAKER LOWER CASE W O DUCKING W RAM DOOR SPEAKER 60 T76V5 001 4 WAY BUTTON 4 WAY BUTTON 42 T75V5 002 TP SUPPORT P...

Страница 112: ...H LOGO W ANTENNA LCD PANEL WITH LOGO W ANTENNA 60 T75V5 004 LCD BEZEL 14 IN LCD BEZEL 14 IN 60 T75V5 005 LCD BEZEL 15 IN LCD BEZEL 15 IN 60 T75V5 006 LCD BRACKET W HINGE 14 IN SET LCD BRACKET W HINGE 14 IN SET 6K T75V5 001 LCD BRACKET W HINGE 15 IN SET LCD BRACKET W HINGE 15 IN SET 6K T75V5 002 Illustration Part Name Description Acer P N ...

Страница 113: ...CESSOR INTEL PENTIUM M 1 6G 2M 533FSB uFCPGA2 SL86G C 1 STEPPING INTEL DOTHAN 730 1 6GHZ 2M FSB5330 KC N0001 730 INTEL PENTIUM M 1 73G 2M 533FSB uFCPGA2 SL7SA C 1 STEPPING INTEL DOTHAN 740 1 73GHZ 2M FSB5330 KC N0001 740 INTEL PENTIUM M 1 87G 2M 533FSB uFCPGA2 SL7S9 C 1 STEPPING INTEL DOTHAN 750 1 87GHZ 2M FSB5330 KC N0001 750 Illustration Part Name Description Acer P N ...

Страница 114: ...4243N 6M T75V5 002 DVD CDRW COMBO 24X DRIVE HLDS GCC 4243N G BASE DVD CDRW COMBO 24X DRIVE HLDS GCC 4243N G BASE KO 02405 005 DVD DUAL MODULE PIONEER DVR K15RA SWAP DVD DUAL MODULE PIONEER DVR K15RA 6M T75V5 003 DVD DUAL DRIVE PIONEER DVR K15RA G BASE DVD DUAL DRIVE PIONEER DVR K15RA G BASE KU 00805 006 DVD DUAL MODULE 8X LITEON SOSW 833S SWAP DVD DUAL MODULE 8X LITEON SOSW 833S 6M T75V5 004 DVD D...

Страница 115: ...V5 006 OPTICAL DEVICE BOARD OPTICAL DEVICE BOARD 55 T75V5 005 HDD CARRIER HDD CARRIER 60 T75V5 003 HDD HARD DISK DRIVE HDD SEAGATE 40G 4200rpm ST94019A 2MB F W 3 05 HDD SEAGATE 40G 4200rpm ST94019A 2MB F W 3 05 KH 04001 010 HDD 40GB 4200PRM HGST MORAGA HTS424040M9AT0013G1 132 HDD 40GB 4200PRM HGST MORAGA HTS424040M9AT0013G1 132 KH 04007 012 HDD 40GB TOSHIBA PLUTO MK4025GAS KA100A HDD 40GB TOSHIBA ...

Страница 116: ...PLUTO MK1031GAS F W AA20 HDD 100GB 2 5IN 4200RPM TOSHIBA PLUTO MK1031GAS F W AA20 KH 10004 001 HDD 100GB 2 5IN 4200RPM SEAGATE N2 ST9100822A F W 3 01 HDD 100GB 2 5IN 4200RPM SEAGATE N2 ST9100822A F W 3 01 KH 10001 001 KEYBOARD KEYBOARD DARFON CZECH KEYBOARD DARFON CZECH KB T5902 012 KEYBOARD DARFON CHINESE KEYBOARD DARFON CHINESE KB T5902 001 KEYBOARD DARFON THAI KEYBOARD DARFON THAI KB T5902 003 ...

Страница 117: ...UNGARIAN KEYBOARD DARFON HUNGARIAN KB T5902 013 KEYBOARD DARFON SPANISH KEYBOARD DARFON SPANISH KB T5902 010 KEYBOARD DARFON LA KEYBOARD DARFON LA TBD KEYBOARD DARFON ICE LAND KEYBOARD DARFON ICE LAND TBD KEYBOARD DARFON TURKISH KEYBOARD DARFON TURKISH KB T5902 022 KEYBOARD DARFON JAPAN KEYBOARD DARFON JAPAN TBD LCD ASSY LCD MODULE 14 IN XGA AU B141XG10 WIRELESS ASSY LCD MODULE 14 IN XGA AU B141XG...

Страница 118: ...003 LCD 14 IN XGA TOPPOLY TD141TGCD2 LCD 14 IN XGA TOPPOLY TD141TGCD2 LK 14101 003 LCD 15 IN XGA LG LP150X08 A3 LCD 15 IN XGA LG LP150X08 A3 LK 15008 016 LCD 15 IN XGA CMO N150X3 L07 LCD 15 IN XGA CMO N150X3 L07 LK 1500D 006 LCD 15 IN XGA SAM LTN150XB L03 C00 LCD 15 IN XGA SAM LTN150XB L03 C00 LK 15006 007 LCD 15 IN XGA AU B150XG01 V 2 LCD 15 IN XGA AU B150XG01 V 2 LK 15005 001 LCD 15 IN XGA HIT T...

Страница 119: ...0 CD5 KN 2560B 011 MEMORY MICRON 512MB 533MHZ MT8HTF6464HDY 53EA2 MEMORY MICRON 512MB 533MHZ MT8HTF6464HDY 53EA2 KN 51204 015 MEMORY IFX 512MB 533MHZ HYS64T64020HDL 3 7 A MEMORY IFX 512MB 533MHZ HYS64T64020HDL 3 7 A KN 51202 021 MEMORY ELPIDA 512MB 533MHZ U33512AGEPQ672A MEMORY ELPIDA 512MB 533MHZ U33512AGEPQ672A KN 51209 004 MEMORY SAMSUNG DDRII 512MB 533MHz M470T6554BG0 CD5 MEMORY SAMSUNG DDRII ...

Страница 120: ...0V7 001 HEATSINK THERMAL MODULE ZL2 CPU HEATSINK ASSY 60 T63V7 003 POINTING DEVICE TOUCHPAD TOUCHPAD 54 T75V5 001 SPEAKER SPEAKER SET R L 2W SPEAKER SET R L 2W 23 T75V5 003 MISCELLANEOUS NAME PALTE TM4650 NAME PALTE TM4650 47 T75V5 005 MIC MIC 23 T75V5 004 RUBBER FOOT BIG RUBBER FOOT BIG 47 T75V5 003 ...

Страница 121: ...04 SCREW M2 5 10 NL SCREW M2 5 10 NL 86 T75V5 005 SCREW M2 5 18 NL SCREW M2 5 18 NL 86 T75V5 006 SCREW M2 3 NL SCREW M2 3 NL 86 T75V5 007 SCREW M2 0 3 Ni NL HEAD SIZE 3 0 SCREW M2 0 3 Ni NL HEAD SIZE 3 0 86 T75V5 008 SCREW M2 4 SCREW M2 4 86 T75V5 009 SCREW M2 6 SCREW M2 6 86 T75V5 010 SCREW M2 10 Ni SCREW M2 10 Ni 86 T75V5 011 SCREW M3 4 NL SCREW M3 4 NL 86 T75V5 012 SCREW D SUB NUT SCREW D SUB N...

Страница 122: ...Chip Memory1 Memory2 HDD Optical Card Reader Wireless LAN Blue tooth Battery Ada pter TM4152LMi PM 740 N15 XGA UMA SO256MB II5 SO256MB II5 N60GB 4 2K NDU8X 6 in 1 INT2200B G_MW NA 8CELL 2 2 65W TM4152LCi PM 740 N15 XGA UMA SO256MB II5 SO256MB II5 N60GB 4 2K NCB24X 6 in 1 INT2200B G_MW NA 8CELL 2 2 65W TM4151LMi PM 730 N15 XGA UMA SO256MB II4 SO256MB II4 N60GB 4 2K NDU8X 6 in 1 INT2200B G_MW NA 8CE...

Страница 123: ...ndows XP Home environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the TravelMate 4650 TravelMate 4150 Compatibility Test Report released by the Acer Mobile System Testing Department Test Compatible Components Appendix B ...

Страница 124: ...a TOSHIBA 2 5 40G4200 MK4025GAS KA100A Pluto RohS 2 5 60G4200 MK6025GAS Pluto RohS 2 5 80G4200 MK8025GAS 8MB Pluto RohS 2 5 100G4200 MK1031GAS RohS CTU Jan 2 5 60G5400 MK6026GAX 16MB Proteus RohS Seagate 2 5 40G4200 ST94019A 2MB N1 2 5 60G4200 ST960821A N2 RohS 2 5 80G4200 ST9808210A N2 RohS 2 5 100G4200 ST9100822A RohS ODD QSI Combo QSI SBW 243 Gbase HLDS Combo HLDS GCC 4243N Gbase Super multi DL...

Страница 125: ...ll 4S2P 4400mAh LI 1 9MAH 6C 2nd battery follows Kingfisher s Spec Sanyo 6cell 3S2P 3800mAh 1 9AHr Prismatic Panasonic LI 2 2MAH 8C Panasonic Li ion Normal 8cell 4S2P 4500mAh ADAPTER Liteon Adapter 65W 65W Lite On NB Adapter PA 1650 02CO 19V 3 pins Delta Adapter 65W 65W adapter Delta NB Adapter 65W SADP 65KB BFE Hipro Adapter 65W 65W Hipro NB Adapter 65W HP OK066B13QT Vendor Type Description ...

Страница 126: ...117 Appendix B ...

Страница 127: ...l of Acer s Notebook Desktop and Server models including T Service guides for all models T User s manuals T Training materials T Bios updates T Software utilities T Spare parts lists T TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are T Detailed information...

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