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Acer Extensa 610, Руководство пользователя

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Troubleshooting

8-1

C h a p t e r       8

Troubleshooting

This chapter tells how to deal with common system problems.  Read it
before calling a technician if a problem occurs.  Solutions to more serious
problems require opening up the system.  Do not attempt to open the
system by yourself.  Contact your dealer or an authorized service center for
assistance.

Содержание Extensa 610

Страница 1: ...Extensa 610 User s Manual ...

Страница 2: ... Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Further Acer Incorporated reserves the right to revise this publication and to make changes from time to time in the contents he...

Страница 3: ...ar surface This product should never be placed near or over a radiator or heat register or in a built in installation unless proper ventilation is provided 7 This product should be operated from the type of power indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company 8 Do not allow anything to rest on the power cord Do not locat...

Страница 4: ...sult in damage and will often require extensive work by a qualified technician to restore the product to normal condition e If the product has been dropped or the cabinet has been damaged f If the product exhibits a distinct change in performance indicating a need for service 13 Replace battery with the same type as the product s battery we recommend Use of another battery may present a risk of fi...

Страница 5: ...en Kassera anvãnt batteri enligt fabrikantens instruktion VAROITUS Päristo voi räjähtää jos se on virheellisesti asennettu Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin Hävitä käytetty paristo valmistajan ohjeiden mukaisesti Canadian Department of Communications Regulatory Statement This digital apparatus does not exceed Class B limits for radio noise emissions from digital ap...

Страница 6: ... If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit...

Страница 7: ...iscusses issues on battery use and includes information on the unique power management system Chapter 4 Options tells how to connect and install hardware options Chapter 5 Software describes how to use certain system applications Chapter 6 Setup explains how to configure the system using the BIOS Setup utility Chapter 7 Traveling with the Notebook includes informative and useful tips on travel Cha...

Страница 8: ...een NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you if damage may result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to take action relevant to the accomplishment of the procedure at hand TIP Tells how to complete a procedure with minimum step...

Страница 9: ...pter 1 6 1 2 3 Battery Pack 1 6 1 2 4 Cleaning and Servicing 1 7 1 2 5 Diskettes 1 7 1 3 Connecting the Notebook 1 9 1 4 Getting Help Online 1 10 2 System Tour 2 1 Features 2 2 2 2 Display 2 4 2 3 Indicator Light 2 6 2 4 Keyboard 2 7 2 4 1 Keyboard Layout 2 7 2 4 2 Special Keys 2 8 2 4 3 Keyboard Ergonomics 2 13 2 5 Touchpad 2 14 ...

Страница 10: ...rity Notch 2 23 2 9 2 Passwords 2 23 3 Power 3 1 Battery Pack 3 2 3 1 1 Battery Pack Characteristics 3 2 3 1 2 Removing and Installing the Battery Pack 3 3 3 1 3 Charging the Battery 3 5 3 1 4 Checking the Battery Level 3 6 3 1 5 Optimizing Battery Life 3 6 3 1 6 Battery low Warning 3 7 3 2 Power Management 3 9 3 2 1 Power Management Modes 3 9 3 2 2 Advanced Power Management APM 3 13 ...

Страница 11: ... Options 4 8 4 8 1 Additional Power Packs 4 8 4 8 2 Cables 4 12 4 9 Key Component Upgrades 4 14 4 9 1 Memory Upgrade 4 14 4 9 2 Hard Disk Upgrade 4 16 5 Software 5 1 System Software 5 2 5 2 Sleep Manager 5 3 5 2 1 Accessing the Sleep Manager 5 3 5 2 2 Sleep Manager Functions 5 6 5 2 3 Running Sleep Manager 5 9 5 2 4 Sleep Manager Troubleshooting Tips 5 10 5 2 5 Uninstalling Sleep Manager 5 11 ...

Страница 12: ...isk Drives 6 5 6 3 3 Hard Disk Drive 6 6 6 3 4 Large Hard Disk Capacity 6 6 6 3 5 Memory Test 6 6 6 3 6 Boot Display 6 6 6 3 7 Quiet Boot 6 7 6 4 System Security 6 8 6 4 1 Floppy Disk Drive Control 6 8 6 4 2 Hard Disk Drive Control 6 9 6 4 3 System Boot Drive Control 6 9 6 4 4 CD ROM Bootable 6 10 6 4 5 Serial Port 1 Base Address 6 11 6 4 6 Parallel Port Base Address 6 11 6 4 7 Parallel Port Opera...

Страница 13: ...imer Mode 6 17 6 5 7 System Resume Date and Time 6 17 6 5 8 Modem Ring Resume On Indicator 6 17 6 5 9 Battery low Warning Beep 6 18 6 5 10 Sleep Upon Battery low 6 18 6 6 System Information Reference 6 19 6 7 Load Setup Default Settings 6 21 7 Traveling with the Notebook 7 1 Traveling Preparations 7 2 7 2 International Traveler s Warranty 7 3 7 3 Worldwide Support 7 6 8 Troubleshooting 8 1 Q A 8 2...

Страница 14: ...xiv A Specifications B Address and Interrupt Tables B 1 System Memory Map B 1 B 2 I O Address Map B 2 B 3 Interrupt Levels B 3 B 4 DMA Channels B 4 Index ...

Страница 15: ...rts and Connectors 2 18 2 8 Built in Speakers 2 22 4 1 Connecting an External Monitor 4 2 4 2 Connecting an External Keyboard 4 3 4 3 Connecting an External Keypad 4 4 4 4 Connecting an External PS 2 Mouse 4 5 4 5 Connecting an External Serial Mouse 4 5 4 6 Connecting a Parallel Printer 4 6 4 7 Connecting Audio Devices 4 7 4 8 External Battery Charger 4 10 4 9 Using the File Transfer Cable 4 13 ...

Страница 16: ... Descriptions 2 19 3 1 Course of Action for Battery low Condition 3 8 4 1 Memory Configurations 4 14 4 2 Hard Disk List 4 16 5 1 Sleep Manager Window Items 5 5 6 1 Display Device Settings 6 7 6 2 Floppy Disk Drive Control Settings 6 8 6 3 Hard Disk Drive Control Settings 6 9 6 4 System Boot Drive Control Settings 6 9 6 5 CD ROM Image Descriptions 6 10 6 6 System Status Descriptions 6 20 8 1 POST E...

Страница 17: ...ns on your purchase of the Extensa 610 notebook computer Guaranteed and backed by Acer s world class support you can be sure of top notch performance with your new AcerNote This chapter guides you through the first few steps on setting up your notebook computer ...

Страница 18: ... contents If any of the following items are missing or damaged contact your dealer immediately Notebook computer Accessory box AC adapter Battery pack User s manual Other user documentation System utilities Third party software and or documentation Check for optional items if any ...

Страница 19: ... This section tells you how to care for the notebook Also re read the important safety instructions at the beginning of this manual 1 2 1 Notebook Do not expose the notebook to direct sunlight Do not place near sources of heat such as a radiator Do not expose to temperatures below 0ºC 32ºF or above 50ºC 122ºF ...

Страница 20: ... 4 User s Manual Do not subject the notebook to magnetic fields Do not expose the notebook to rain or moisture Do not spill water on the notebook Do not subject the computer to heavy shock and vibration ...

Страница 21: ...Getting Started 1 5 Do not expose the notebook to dust and dirt Never place objects on top of the notebook to avoid damaging the notebook Never place the notebook on uneven surfaces ...

Страница 22: ... ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord Also the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating 1 2 3 Battery Pack Here are some ways of taking care of your battery pack Use only batteries of the same kind as replacements Turn the power off before removi...

Страница 23: ... if any of the following occurs Notebook has been dropped or the body has been damaged Liquid has been spilled into the product The notebook does not operate normally See sections 7 2 and 7 3 for contact information 1 2 5 Diskettes Following are some tips on diskette management Always make backup copies of diskettes that contain important data or program files Keep diskettes away from magnetic fie...

Страница 24: ...ecting a 3 5 inch Diskette When you put a label on a 3 5 inch diskette make sure that the label is properly attached flat on the surface and within the labelling area area with slight surface depression on the diskette An improperly attached label may cause a diskette to get stuck in the drive when you are inserting or removing it Write protected Not write protected ...

Страница 25: ... pull loops at the end You do not need to connect the cover to the battery Connecting the AC Adapter Connect one end of the AC adapter to the DC in port on the notebook s rear panel and the other end to a properly grounded power outlet Turning on the Power Press the power switch to turn on the power The POST Power On Self Test routine executes and Windows 95 begins loading To turn off power press ...

Страница 26: ...teps to access the online documentation 1 Press the Windows logo button or Click on the Start button 2 Select Programs 3 Click on Extensa 610 4 Select Online Manual The online help is easy to navigate with hypertext and hypergraphics Clear illustrations help describe notebook operation as well Getting Online If you are connected to the Internet and have World Wide Web access visit our home page ht...

Страница 27: ...mance versatility power management features and multimedia capabilities in a uniquely stylish and ergonomic design case Work with unmatched productivity and reliability with your new power computing partner This chapter gives an in depth tour of the notebook s many features ...

Страница 28: ...nd PCI local bus video with graphics acceleration Internal CD ROM drive or 3 5 inch floppy drive High capacity Enhanced IDE hard disk Lithium Ion or Nickel Metal Hydride battery pack Power management system with standby and hibernation power saving modes Multimedia 16 bit stereo audio with software wavetable Built in dual speakers Ultra slim high speed CD ROM drive 1 1 Some areas or regions may no...

Страница 29: ...slim Sleek smooth and stylish design Full sized keyboard Wide and curved palm rest Centrally located touchpad pointing device Expansion Cardbus PC card formerly PCMCIA slots two type II I or one type III with ZV Zoomed Video port support Upgradeable memory and hard disk ...

Страница 30: ...and CRT display Simultaneous display allows you to control the presentation from your notebook and at the same time face your audience You can even connect an LCD projection panel for large audience presentations Power Management The power management system incorporates an automatic LCD dim feature that automatically decides the best settings for your display and at the same time conserve power Se...

Страница 31: ...play To close the lid fold it down gently until the display lid latch clicks into place To avoid damaging the display do not slam it when closing Do not place any object on top of the notebook when the display is closed Microswitch ...

Страница 32: ...tus Power Condition Green On Charged battery is installed or a power AC adapter is connected to the notebook Orange Off Battery is installed and a powered AC adapter is connected to the notebook and charging the battery rapid charge mode Orange Green inside On Battery is installed and a powered AC adapter is connected to the notebook and charging the battery charge in use mode Flashing On Battery ...

Страница 33: ...Tour 2 7 2 4 Keyboard The keyboard has full sized keys that includes an embedded keypad separate cursor keys two Windows 95 keys and twelve function keys 2 4 1 Keyboard Layout US UK Figure 2 3 Keyboard Layout ...

Страница 34: ...abetic characters typed are in uppercase Fn NumLk When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Fn ScrLk When Scroll Lock is on the screen moves one line up or down when you press or respectively...

Страница 35: ...2 3 Using the Embedded Keypad Desired Access Num Lock On Num Lock Off Number keys on embedded keypad Type numbers in a normal manner Hold Fn and Shift while using the number keys Cursor control keys on embedded keypad Hold Shift while using cursor control keys Hold Fn while using cursor control keys Main keyboard keys Hold Fn while typing letters on embedded keypad Type the letters in a normal man...

Страница 36: ...ion Windows logo key Start button Combinations with this key performs special functions Below are a few examples Windows Tab Activate next Taskbar button Windows E Explore My Computer Windows F Find Document Windows M Minimize All Shift Windows M Undo Minimize All Windows R Display Run dialog box Application key Opens the application s context menu same as right click ...

Страница 37: ...otkey Escape Exits the hotkey control Fn F1 Hotkey Help Displays the hotkey list and help Fn F2 Brightness Control Contrast Control Toggles between brightness control and contrast control Press the scale hotkeys Fn Fn to increase and decrease the brightness or contrast level Notebooks with TFT displays do not show the contrast control icon Fn F3 Display Toggle Switches display from LCD to CRT to b...

Страница 38: ...de Fn Scale Increase Increases the setting of the current icon Fn Scale Decrease Decreases the setting of the current icon Fn T Toggle Touchpad Turns the internal touchpad on and off Activating and Using Hot Keys When activating hot keys press and hold the first key Fn before pressing the other keys in the hot key combination Some hot keys pop up an onscreen icon as shown in Table 2 5 For hot keys...

Страница 39: ...System Tour 2 13 2 4 3 Keyboard Ergonomics Located below the keyboard the wide and curved palm rest gives you a place to rest your hands while you type Figure 2 4 Palm Rest ...

Страница 40: ...finger on the surface of the touchpad The central location on the palm rest provides ample comfort and support Figure 2 5 Touchpad The touchpad works with most mouse drivers but the bundled touchpad driver supports special functions that work uniquely with the touchpad See section 5 4 for details When using an external mouse you can press Fn T to disable the internal touchpad ...

Страница 41: ...ckly Tap twice at the same speed as double clicking the mouse button Selection Click once Tap once Drag Click and hold to drag the cursor Tap twice at the same speed as double clicking the mouse button and hold finger to the touchpad on the second tap to drag the cursor Access Context Menu Click once When Corner Taps is enabled tap on the upper right corner of the touchpad See section 5 4 on how t...

Страница 42: ... 6 1 Hard Disk The hard disk module can be upgraded when you need more storage space See section 4 9 2 for details 2 6 2 Internal Drive The notebook comes with either a floppy drive or CD ROM drive installed Figure 2 6 Internal Drive The CD ROM drive gives you portable multimedia access An external floppy drive is included for models with built in CD ROM drives Internal CD ROM Drive Model Internal...

Страница 43: ...y drive simply connect one end of the floppy drive cable to the floppy drive port and the other end to the connector on the external floppy drive The external floppy drive is hot pluggable You do not need to turn off the computer to connect and use the floppy drive ...

Страница 44: ...d on the rear panel PC card slots are found on the left panel of the notebook See Chapter 4 on how to connect external devices to the notebook 2 7 1 Rear Ports 1 DC in Port 6 Serial Port 2 Microphone in Port 7 Parallel Port 3 Line in Port 8 External CRT Port 4 Line out Port 9 PS 2 Port 5 External Floppy Drive Connector Figure 2 7 Ports and Connectors ...

Страница 45: ...t Line in device e g audio CD player stereo walkman 4 Line out Port Line out device e g speakers headphones 5 External Floppy Drive Connector External floppy drive 6 Serial Port UART16650 compatible Serial device e g serial mouse 7 Parallel Port EPP ECP compliant Parallel device e g parallel printer 8 External CRT port Monitor up to 1024x768 256 colors 9 PS 2 Port PS 2 compatible device e g PS 2 k...

Страница 46: ...nch ATA drives and cellular modems Cardbus improve on the 16 bit PC card technology by expanding the bandwidth to 32 bits ZV Zoomed Video port support allows your system to support hardware MPEG in the form of a ZV PC card Refer to your card s user s manual for details on how to install and use the card and its functions Inserting a Card Insert the card into the desired slot and make the proper co...

Страница 47: ...tem Tour 2 21 Ejecting a Card Exit the application using the card then follow these steps Pull out the slot eject button of the slot where the card is inserted Press the slot eject button to eject the card ...

Страница 48: ...re wavetable for more accurate sound reproduction Dual speakers found on both sides of the display hinge direct sound towards you which allows for excellent sound output Figure 2 8 Built in Speakers Besides the built in speakers there are audio ports on the rear panel of the notebook See section 4 6 for more information Speakers Speakers ...

Страница 49: ...ton compatible key based computer security lock Circle or wrap a computer security lock cable around an immovable object such as a table or locked drawer handle Insert the lock into the notch and turn the key to secure the lock 2 9 2 Passwords A two level password scheme protects your notebook from unauthorized access When set no one can access the notebook without entering the correct password Fo...

Страница 50: ...ter 3 Power The notebook operates on AC or battery power This chapter contains the information you need to know to operate the notebook on battery power It also includes information about the power management system ...

Страница 51: ...ou can correct this situation by recharging the battery pack Whenever possible use the AC adapter The battery will come in handy when you travel or during a power failure It is advisable to have an extra fully charged battery pack available for backup Currently there is no defined standard for measuring battery life Several factors have made it almost impossible to compare the battery life of diff...

Страница 52: ...sure that you have an AC adapter connected to the notebook otherwise turn off the notebook The following figures illustrates how to remove the battery pack Lithium Ion Press the battery compartment cover release button and slide out the cover Then pull out the battery pack Nickel Metal Hydride Press the battery compartment cover release button and slide out the cover Pull on the loop connected to ...

Страница 53: ...re shows how to install the battery pack Lithium Ion Insert the battery pack into the battery compartment and slide in the battery compartment cover Nickel Metal Hydride Insert the battery pack into the battery compartment Then slide in the battery compartment cover ...

Страница 54: ...gets fully charged in approximately two hours Charge in use mode When the notebook is in use with the AC adapter plugged in the notebook also charges the battery pack if installed This mode will take longer to fully charge a battery than rapid mode In charge in use mode a fully depleted battery gets fully charged in approximately six to eight hours Trickle mode When the battery is fully charged th...

Страница 55: ... most out of battery operation Optimizing battery life prolongs the charge recharge cycle and improves recharge efficiency Follow these suggestions to optimize and maximize battery power Purchase an extra battery pack Use the Sleep Manager utility to reserve hard disk space for the hibernation function See section 5 2 Use the AC adapter whenever possible so that the battery is reserved for on the ...

Страница 56: ...wer pay extra attention to the warning beeps and the indicator light on the display panel The indicator flashes when the battery power is low The following signals indicate a battery low condition The buzzer generates four short beeps every minute if you enabled the Battery low Warning Beep parameter in Setup The status indicator flashes at regular intervals until battery power is depleted When yo...

Страница 57: ...ble 1 Connect the AC adapter to the system 2 Save all necessary files 3 Resume work Power off the notebook if you wish to recharge the battery rapidly An extra fully charged battery pack available 1 Save all necessary files 2 Exit the application 3 Power off the notebook 4 Replace the battery pack 5 Power on the notebook and resume work or 1 Save all necessary files 2 Enter hibernation mode 3 Inst...

Страница 58: ...power management function may not work when the cursor is emulated by software such as Chinese system ET v3 1 Japanese system DOS V Word for Windows etc 3 2 1 Power Management Modes Display Standby Mode Screen activity is determined by the keyboard the built in touchpad and an external PS 2 pointing device If these devices are idle for the period specified by the Display Standby Timer the display ...

Страница 59: ...e standby state the power supplied to the hard disk is reduced to a minimum The hard disk returns to normal once the system accesses it Hibernation Mode In hibernation mode also known as zero volt suspend to disk mode power shuts off The notebook saves all system information onto the hard disk before it enters hibernation mode Once you turn on the power the notebook restores this information and r...

Страница 60: ...nvoked by the operating system power saving modes If the notebook beeps but does not enter hibernation mode after pressing the sleep hot key it means the operating system does not allow the notebook to enter the power saving mode When the notebook enters hibernation mode the whole system does not consume any power This is why hibernation mode is also called zero volt suspend To exit hibernation mo...

Страница 61: ...y If the waiting time specified by this timer elapses without any system activity the notebook goes into standby mode Invoked by the operating system power saving modes with System Sleep Mode set to Standby Closing the display cover If the notebook beeps but does not enter standby mode after pressing the sleep hot key it means the operating system does not allow the notebook to enter the power sav...

Страница 62: ... and not hibernation mode 3 2 2 Advanced Power Management APM This notebook supports the APM standard designed to further reduce system power consumption APM is a power management approach defined jointly by Microsoft and Intel An increasing number of software supports APM to take advantage of power saving features and allows greater system availability without degrading performance DOS You can us...

Страница 63: ...he device is not working properly select the Settings tab and verify if the check box for enabling power management support is selected Refer to the Windows 95 user s guide for details 1 If you enable the Power Management Mode parameter in Setup without installing the APM under DOS Windows or Windows 95 the system time and date do not display the correct settings after the notebook returns to norm...

Страница 64: ...Power 3 15 ...

Страница 65: ...bes how to connect peripherals and hardware options that help you use your notebook computer with ease When connecting peripherals read the manual included with the peripheral for operating instructions This chapter also includes sections on how to upgrade key components Key component upgradeability guards your notebook from becoming obsolete ...

Страница 66: ...al effects on a larger display open the port cover and connect an external monitor to the CRT port Read the monitor manual for additional instructions Figure 4 1 Connecting an External Monitor Closing the notebook display puts the system into standby mode ...

Страница 67: ...full sized keys and an embedded keypad If you feel more comfortable using a desktop keyboard you can install a PS 2 compatible external keyboard To connect an external keyboard plug the external keyboard into the PS 2 connector Figure 4 2 Connecting an External Keyboard ...

Страница 68: ...l Keypad You can also use a 17 key numeric keypad for number sensitive data entry applications To connect the keypad plug in the keypad connector to the PS 2 port at the rear of the notebook Figure 4 3 Connecting an External Keypad ...

Страница 69: ...le To use a PS 2 compatible mouse simply plug it into the PS 2 port Figure 4 4 Connecting an External PS 2 Mouse If you use a serial mouse open the port cover and plug it into the serial port To enable the serial mouse use the Add New Hardware tool in the Windows 95 Control Panel Figure 4 5 Connecting an External Serial Mouse When using an external mouse you may choose to disable the internal touc...

Страница 70: ...nto a serial port For a parallel printer open the port cover and plug the printer cable into the parallel port See your printer manual for operating instructions If the printer does not function enter Setup and see to it that the parallel port is enabled Refer to section 6 4 6 for assistance Figure 4 6 Connecting a Parallel Printer ...

Страница 71: ...mplified speakers or headphones to the microphone in line in and line out ports respectively Figure 4 7 Connecting Audio Devices 4 7 PC Cards The notebook has two Cardbus PC card slots that accommodate two type I II or one type III PC card s Please consult your dealer for PC card options available that you can purchase for your notebook ...

Страница 72: ...around especially when you travel The NiMH and Li Ion batteries coupled with power management features supply you with more power on the go Attaching the Battery Compartment Cover Lithium Ion battery pack comes attached with a battery compartment cover In case the cover gets detached follow these steps to re attach the cover to the battery 1 Position the battery compartment cover over the battery ...

Страница 73: ... both the cover and the battery are firmly attached See figure on the left Detaching the Battery Compartment Cover Slightly pull up the battery compartment cover release latch and slide out the cover AC Adapter The compact AC adapter charges your battery pack and supplies power to your notebook ...

Страница 74: ...n are 2 hours and 4 to 5 hours respectively You can also use the external battery charger to discharge Nickel Metal Hydride NiMH battery packs before charging for optimum recharge efficiency Li Ion battery packs do not need to be discharged before recharging Figure 4 8 External Battery Charger Battery Charger Connector Charge Discharge Button Discharging LED Charging LED AC Adapter Connector ...

Страница 75: ...y charger 3 Attach the battery pack to the battery charge connector 4 If you are recharging a NiMH battery pack press the discharge button discharge LED lights up When discharging completes discharge LED turns off the external battery charger begins recharging the battery pack The charging LED lights up When recharging completes the charging LED turns off ...

Страница 76: ...y drive cable to the floppy drive port and the other end to the external floppy drive connector PS 2 Y Bridge Cable The PS 2 Y bridge cable allows you to connect two PS 2 devices mouse and keyboard to your notebook simultaneously Connect the single connector end of the Y bridge cable to the notebook s PS 2 port and the double connector ends to the two PS 2 devices Take note of the icons on the dou...

Страница 77: ... use a file transfer cable to transfer data between the notebook and other computers Connect the file transfer cable between the two computers and use your file transfer utility to perform the transfer Figure 4 9 Using the File Transfer Cable ...

Страница 78: ...ide to perform a key component upgrade 4 9 1 Memory Upgrade Memory is upgradeable from 8 to 64 MB employing 8 16 32 MB 64 bit soDIMMs Small Outline Dual Inline Memory Modules The following table lists all possible memory configurations Memory Configurations Table 4 1 Memory Configurations Slot 1 Slot 2 Total Memory 8 MB 0 MB 8 MB 0 MB 8 MB 8 MB 8 MB 8 MB 16 MB 16 MB 0 MB 16 MB 0 MB 16 MB 16 MB 16 ...

Страница 79: ...y When installing memory we recommend you seek the help of a qualified service technician Improper installation may damage the memory module or the notebook or cause a malfunction Follow these steps to install an additional memory module 1 Turn off the computer then turn the computer over on its base 2 Remove the screw that secures the memory door and lift the door up ...

Страница 80: ...tem automatically detects and reconfigures the total memory size during the POST routines 4 9 2 Hard Disk Upgrade You can upgrade your hard disk with a higher capacity drive when you need more storage space The notebook uses a 12 5mm 2 5 inch Enhanced IDE hard disk that is auto detected or user defined The following table shows the available supported hard disks Table 4 2 Hard Disk List Vendor Mod...

Страница 81: ...Options 4 17 Use the blank spaces to record additional hard disks that will be available in the future ...

Страница 82: ...mputer then turn the computer over on its base 2 Remove the screw that secures the hard disk door then 1 slide out and 2 pull out the hard disk door 3 Pull out the hard disk using the pull tab 4 Insert the replacement hard disk until you feel the contacts engage 5 Replace the hard disk door secure it with the screw ...

Страница 83: ...ter 5 Software The notebook comes pre loaded with software and system utilities This chapter discusses these system utilities1 their features and functions 1 System utilities may differ according to system configuration ...

Страница 84: ...plication drivers and software Accessing the Applications To access most of the software applications click on the Start button and select the application folder Then click on the application icon to run the selected application To know about the software and utility make use of the online help provided by the software 1 In some areas a different operating system may be pre loaded instead of Windo...

Страница 85: ...ntiguous area that resides on the hard disk Once the reserved space is created the notebook will be capable of the hibernation feature User can also use this utility to remove the reserved space from the disk In this case the machine will not be able to enter hibernation mode Sleep Manager is functionally connected with the Advanced Power Management APM system of Microsoft Windows Sleep Manager us...

Страница 86: ...5 4 User s Manual The Sleep Manager displays below ...

Страница 87: ...tem resources are the contents of Onboard memory DRAM or dynamic memory Video RAM VRAM or video memory SMRAM static memory Others The total size of these system resources shows as the recommended size in the dialog box Recommended Size Displays the minimum size of the contiguous space you need for the hibernation feature The actual size may be a little bit more due to file system alignment Enable ...

Страница 88: ...enter the hibernation mode If the user did not create the space or the system DRAM size been changed Sleep Manager is invoked and begins the process of creating a space for the system When you click on the Create button a dialog box pops up You can select OK to automatically create space for the hibernation feature Sleep Manager displays the recommend size based on onboard system information You c...

Страница 89: ...isk during the space creation process it shows a message box to inform the user Not Enough Space for Allocation This is a common error message that appears when Sleep Manager is creating the space on the hard disk There are several different reasons that may cause this error One of the reasons is that the size of the free disk space on the specific drive is less than the required size For example ...

Страница 90: ... the host drive is usually very small so the user should use the command provide by these compression software to enlarge the size of the host uncompressed drive for Sleep Manager Remove If the user wants to use or take back the reserved space he or she can use the delete function of Sleep Manager by clicking on the Remove button The deletion will result in the system not being able to enter hiber...

Страница 91: ...he taskbar To change the settings of Sleep Manager simply double click on the Sleep Manager icon on the taskbar or run the Sleep Manager program from the Sleep Manager folder in the Programs menu The Sleep Manager icon may or may not appear on the taskbar A checkbox in the Sleep Manager main screen determines whether to enable or disable the icon on the taskbar When Sleep Manager has not created t...

Страница 92: ...then install the APM driver for you 4 Requested disk space is not enough The created file is not contiguous If the free space is actually greater than the requested free space but not contiguous use the Windows 95 defragment utility Disk Defragmenter to compact the hard disk drive space Then run Sleep Manager again If you run Sleep Manager under a DoubleSpace environment make sure the free space o...

Страница 93: ...ace size for the system configuration changes or modifications though hibernation feature still functions To uninstall Sleep Manager from the Windows follow these steps 1 Quit the Sleep Manager if it is still running 2 Click on the Start button and select the Control Panel folder from Settings 3 Open the Add Remove Programs Icon 4 Select Sleep Manager for Windows 95 and click the Add Remove button...

Страница 94: ...ructions to complete the uninstallation program Do not deactivate or uninstall Sleep Manager and do not remove or delete the hibernation file Otherwise the function will not work the notebook will only enter standby mode and not hibernation mode ...

Страница 95: ... select Yes SafeOFF will request Windows 95 to shutdown the computer Opened files can be saved and closed safely If none of the alternatives is chosen SafeOFF waits for 30 seconds and shuts down the computer 5 3 1 Uninstalling SafeOFF To uninstall the SafeOFF follow these steps 1 Press Ctrl Alt Del to end the SafeOFF task 2 Double click on the Add Remove Program icon in the Control Panel 3 Select ...

Страница 96: ... enhances the Mouse dialog box to include these special features 5 4 1 Configuring the Touchpad Follow these steps to configure the touchpad 1 Click on the Start button then select Settings 2 Select Control Panel to display the Control Panel Window 3 Double click on the Mouse icon and select TouchPad You can configure different aspects of the touchpad Refer to the online help for details ...

Страница 97: ...he notebook has a BIOS Basic Input Output System setup utility that allows you to configure the notebook and its hardware settings This chapter tells how to use this utility and describes each parameter item in the setup screens ...

Страница 98: ... message after you turn on the notebook you need to run the BIOS Utility Run the BIOS Utility also if you want to do any of the following Change the system date or time Set the power saving modes and timers Set change or remove a system password Change the system boot drive or display device Add or remove serial and parallel devices Set the video display features The system configuration values re...

Страница 99: ...y Basic System Settings System Security Power Management Settings Load Setup Default Settings Move Highlight Bar Select Esc Exit There are four main menu items Basic System Settings System Security Power Management Settings Load Setup Default Settings Read through the BIOS Utility Screen Notes before navigating the BIOS Utility screens ...

Страница 100: ...and sets the values for these parameters Press or to move from one parameter to another Press or to change parameter settings You have to change some settings when you add a component to the notebook Most of the parameters are self explanatory Press F1 for help on individual parameters When you press Esc to exit the BIOS Utility the following prompt appears Do you want to save CMOS data Yes No Sel...

Страница 101: ...Change Setting F1 Help Esc Exit 6 3 1 Date and Time The notebook displays the current date in Mmm DD YYYY format and the current time in HH MM SS format It uses a 24 hour clock for example 6 25 PM displays as 18 25 00 6 3 2 Floppy Disk Drives The default setting for Diskette Drive A is 1 44 MB 3 5 inch and this setting applies to both an internal and external floppy drive configuration Diskette Dr...

Страница 102: ...ity The default setting for Large Hard Disk Capacity is Enabled Set this parameter to Disabled if you use a non DOS or non Windows based operating system on this computer 6 3 5 Memory Test The notebook can test main memory for errors when you turn it on The default setting Disabled allows the notebook to bypass the memory test and speed up the self test procedure 6 3 6 Boot Display If you connect ...

Страница 103: ... display is present the notebook uses the external display otherwise the LCD is the display device Both The notebook uses the external display and LCD simultaneously 6 3 7 Quiet Boot In Quiet Boot mode the notebook does not display POST messages on your display The default setting is Enabled ...

Страница 104: ...ord None CardBus Support Enabled Move Highlight Bar Change Setting F1 Help Esc Exit 6 4 1 Floppy Disk Drive Control This parameter allows you to enable or disable the read write functions of the floppy drive The following table summarizes the available options Table 6 2 Floppy Disk Drive Control Settings Setting Description Normal default Floppy drive functions normally Write Protect Boot Sector D...

Страница 105: ...rom when you turn it on The following table lists the three possible settings Table 6 4 System Boot Drive Control Settings Setting Description Drive A Then C default Notebook boots from floppy drive A If there is no system disk in drive A the notebook boots from hard disk C If the hard disk is a non system disk an error message appears Drive C Then A Notebook boots from hard disk C If hard disk C ...

Страница 106: ...efore checking the System Boot Drive control setting There are two image types formats for CD ROMs floppy drive and hard disk See Table 6 5 for a description Table 6 5 CD ROM Image Descriptions Image Type Upon Boot up Floppy Drive CD ROM drive becomes drive A and the floppy drive becomes drive B The hard disk drive remains drive C Hard Disk CD ROM drive becomes drive C and the hard disk drive beco...

Страница 107: ...h IRQ 3 Disabled Make sure the serial port base address does not conflict with the address used by a PCMCIA card if one is installed 6 4 6 Parallel Port Base Address The parallel port can accommodate a parallel printer or other parallel devices The default setting for the parallel port base address is 378h IRQ 7 1 The other options for this parameter are 278h IRQ 5 3BCh IRQ 7 Disabled 1 The parame...

Страница 108: ...hanced Parallel Port is a parallel port interface that greatly improves performance for bi directional block mode data transfers EPP provides greater throughput by supporting faster transfer times and a mechanism that allows the host to address peripheral device registers directly The default setting is Standard and Bidirectional If you set EPP as the parallel port operation mode do not use 3BCh a...

Страница 109: ...her prompt appears asking you to retype your password to verify your first entry After setting a password the notebook sets this parameter to Enabled The next time you boot the notebook resume from hibernation mode or run the BIOS Utility the password prompt appears Key in the appropriate password Power On or Setup If the password you entered is incorrect an X appears You have three chances to typ...

Страница 110: ...on which has built in support for CardBus In this case CardBus Support is set to Enabled If in case you install an older version of Windows 95 which does not have built in Cardbus driver support you need to disable this parameter The default setting is Enabled To verify your Windows 95 version access the System icon in the Control Panel In the System section of the General tab verify that the Wind...

Страница 111: ...isabled System Resume Date System Resume Time Modem Ring Resume On Indicator Enabled Battery low Warning Beep Enabled Sleep Upon Battery low Enabled Move Highlight Bar Change Setting F1 Help Esc Exit 6 5 1 Power Management Mode With enabled all the power management timers take effect unless specifically disabled by the user Select Disabled to turn off all the timers The default setting is Enabled ...

Страница 112: ...iod specified by this timer The hard disk returns to normal mode once the notebook accesses it The valid values for this timer range from 1 to 15 minutes with default set at 1 Select Off to disable the timer 6 5 4 System Sleep Timer This parameter enables you to set a timeout period for the notebook to enter either standby or hibernation mode The System Sleep Mode parameter determines which sleep ...

Страница 113: ...eration The date and time fields take the same format as the System Date and Time parameters in the Basic System Settings screen Setting a resume date and time that is not valid automatically disables these fields A successful resume occurring from a date and time match automatically disables these fields 6 5 8 Modem Ring Resume On Indicator When enabled the notebook wakes up from standby mode and...

Страница 114: ...isable the warning beep generated by the notebook when a battery low condition occurs The default setting is Enabled 6 5 10 Sleep Upon Battery low This parameter enables the notebook to enter standby or hibernation mode when a battery low condition takes place The default setting is Enabled ...

Страница 115: ...led CPU Clock 133 MHz External Cache 256KB Enabled System DRAM 16 MB Pointing Device Detected Video DRAM 1 MB Internal KB 85 key Floppy Disk A 1 44 MB Security Normal Floppy Disk B None Security Normal Hard Disk 1160 MB Security Normal CD ROM None System Boot Drive Drive A Then Drive C CD ROM Bootable Disabled Serial Port 1 3F8h IRQ4 Parallel Port 378h IRQ7 Operation Mode Standard and Bidirectiona...

Страница 116: ...hows hard disk drive security setting CD ROM Shows the presence of a CD ROM drive System Boot Drive Shows the boot sequence setting CD ROM Bootable Shows if the CD ROM Bootable feature is enabled or not Serial Port 1 Shows the serial port base address and IRQ Parallel Port Shows the parallel port base address and IRQ Operation Mode Shows the parallel port operation mode Internal Cache Shows the in...

Страница 117: ...initially stored in CMOS RAM intended to provide high performance If in the future you change these settings you can load the default settings again by selecting this option When you select this option the following prompt appears Load Setup Default Settings Are you sure Yes No Select Yes to load the default settings or No to abort the operation ...

Страница 118: ...with the Notebook 7 1 Chapter 7 Traveling with the Notebook This chapter tells you what to do when traveling with the notebook This chapter also includes a list of Acer s worldwide offices and contact information ...

Страница 119: ...carry the notebook Do not check it in as luggage The notebook can pass through airport X ray equipment but metal detectors may damage the notebook i e hard disk drive 7 Check with your airline if you plan to use the notebook on the aircraft 8 When traveling in another country check that the local AC voltage and the AC adapter power cord specifications are compatible If not purchase a power cord th...

Страница 120: ...712 7902 Acer Latin America Inc ACLA 1701 N W 87th Avenue Miami Florida 33126 USA Tel 1 305 477 8119 Fax 1 305 477 5963 Acer Argentina Marcos Sastre 3620 Carapachay Buenos Aires 1605 Argentina Tel 54 1 763 1111 Fax 54 1 763 0222 Acer Colombia Carretera 129 no 29 57 Bodega 42 Parque Industrial de Occidente Santa Fe de Bogota Colombia Tel 57 1 418 1498 Fax 57 1 418 1510 Acer Chile Antonio Varas 754 ...

Страница 121: ...ndjespark Ext 76 Midrand South Africa Tel 27 11 314 2807 Fax 27 11 314 2703 Acer Africa Pty Ltd AAF 2 Acer House 15 Aloefield Cresent Springfield Park Durban 4091 South Africa Tel 27 31 579 1331 Fax 27 31 579 1712 Acer Africa Pty Ltd AAF 3 Unit 50 M5 Freeway Park Camp Road Maitland CT Box 7367 Roggebaai 8012 South Africa Tel 27 21 510 5960 Fax 27 21 510 2838 Acer Computer South Asia Pty Ltd ASA Bl...

Страница 122: ...Technology Trade Center 37 Baishiqiao Road Haidian District Beijing 100081 People s Republic of China Tel 86 10 6847 2323 Fax 86 10 6847 1101 Acer Shanghai Regional Office AMS SH Beijing Acer Information Co Ltd Rm 403 Jinan Lianheng Commercial Bldg 394 8 Yanan Rd West Shanghai 200040 People s Republic of China Tel 86 21 6247 7288 ext 4030 Fax 86 21 6247 7617 Acer Computer F E Ltd AFE Room A1 5th F...

Страница 123: ...Computec Latino America Berruguete No 25 Col Nonoalco Mixcoac C P 03700 Mexico DF Telephone 525 627 9400 Facsimile 525 627 9401 http www acer com mx Worldwide Operations Asia Acer Computer International CIS 14 Chapaevsky Pereulok 5F Moscow Russia 125252 Telephone 7 095 258 4400 Facsimile 7501 258 4401 Acer Computer Far East Ltd 2001 United Centre 2F 95 Queensway Hong Kong Telephone 852 25280233 Fa...

Страница 124: ...phone 61 2 9870 1999 Facsimile 61 2 9878 6227 Sales Offices Acer Computer Australia Pty Ltd 20 Greenhill Road Wayville SA 5034 Telephone 61 8 82717131 Facsimile 61 8 82717236 Acer Computer Australia Pty Ltd Suite 44 Kings Park Road West Perth WA 6005 Telephone 61 9 3219511 Facsimile 61 9 3219534 Acer Computer Australia Pty Ltd Unit 7 Kingston Manor 10 Kennedy St Kingston ACT 2604 Telephone 61 6 23...

Страница 125: ...6 1 3191655 Acer Computer Iberica S A Frederic Mompou 5 3 2B Sant Just Desvern 08960 Barcelona Spain Telephone 34 3 4990303 Facsimile 34 3 499 0483 Acer Italy s r l Via Cassanese 210 20092 Segrate Milan Italy Telephone 39 2 2692 2565 Facsimile 39 2 2692 1021 Acer Scandinavia A S Kongevejen 62A 3460 Birkeroed Denmark Telephone 45 45 821000 Facsimile 45 45 821072 Acer Computer Sweden AB Box 5 S 171 ...

Страница 126: ...6 3826 Acer America Government Sales 8321 Old Courthouse Rd Ste 250 Vienna VA 22182 USA Telephone 1 703 442 7500 Facsimile 1 703 821 1813 Latin America Acer Latin America Inc 1701 N W 87 Ave Miami FL 33126 Telephone 1 305 477 8119 Facsimile 1 305 477 5963 Subsidiaries Acer Argentina Marcos Sastre 3620 Carapachay Buenos Aires 1605 Argentina Telephone 541 763 1111 Facsimile 541 763 0222 Acer Chile A...

Страница 127: ...Patriotismo y Mixcoac Col Nonoalco Mixcoac México D F 03700 Telephone 525 627 9400 Facsimile 525 627 9401 Africa Acer Africa Pty Ltd Private Bag X28 Halfway House 1685 South Africa Telephone 27 11 314 2807 Facsimile 27 11 314 2789 You can also contact the local dealer or distributor in the country you are traveling in for assistance If you are connected to the Internet and have World Wide Web acce...

Страница 128: ... to deal with common system problems Read it before calling a technician if a problem occurs Solutions to more serious problems require opening up the system Do not attempt to open the system by yourself Contact your dealer or an authorized service center for assistance ...

Страница 129: ...s not lit no power is being applied to the notebook Check the following If you are running on battery power it may be low and unable to power the notebook Connect the AC adapter to recharge the battery pack Make sure the AC adapter is plugged in properly to the notebook and to the power outlet If the indicator is lit check the following If the indicator flashes the notebook is in standby mode Pres...

Страница 130: ...gle the display back to the notebook Q The keyboard does not respond A Try attaching an external keyboard to the PS 2 connector on the notebook s rear If it works contact your dealer or an authorized service center as the internal keyboard cable may be loose Q The serial mouse does not work A Do the following Make sure that the serial cable is plugged securely into the serial port Press Fn F6 to e...

Страница 131: ... 6 4 6 for details Q No audio comes out from the notebook A Check the following The volume may be muted In Windows 95 look at the volume control icon on the taskbar If it is crossed out click on the icon and de select the Mute option The volume level may be too low Press Fn F5 to bring up the volume control pop up icon Press Fn to increase the volume If headphones earphones or external speakers ar...

Страница 132: ...ur dealer or an authorized service center Diskette Drive Error Contact your dealer or an authorized service center Diskette Drive Type Mismatch Press F2 during POST to reconfigure the notebook Equipment Configuration Error Press F2 during POST to reconfigure the notebook Hard Disk 0 Error Contact your dealer or an authorized service center Hard Disk 0 Extended Type Error Contact your dealer or an ...

Страница 133: ...8 6 User s Manual center ...

Страница 134: ...tem disk in drive A then press Enter Pointing Device Error Contact your dealer or an authorized service center Pointing Device Interface Error Contact your dealer or an authorized service center Protected Mode Test Fail Contact your dealer or an authorized service center RAM BIOS Bad Contact your dealer or an authorized service center RAM Parity Error Contact your dealer or an authorized service c...

Страница 135: ... 64MB using 8 16 and 32MB soDIMMs Flash ROM BIOS 256KB Data storage devices CD ROM model FDD model Removable 12 5mm 2 5 inch 1GB Enhanced IDE hard disk drive Internal 15mm 5 25 inch high speed CD ROM drive Internal 3 5 inch 1 44MB floppy drive 1 GB Enhanced IDE hard disk drive External 3 5 inch 1 44MB floppy drive Display DSTN 800x600 256 colors SVGA TFT active matrix 800x600 64K colors SVGA Up to...

Страница 136: ...eric keypad External serial or PS 2 mouse or similar pointing device I O ports One 9 pin RS 232 serial port 16550 compatible One 25 pin parallel port EPP ECP compliant One 15 pin CRT port One 6 pin PS 2 keypad keyboard mouse connector One type III or two type II Cardbus PC card slot s with ZV port support One external FDD port Serial mouse printer or other serial devices Parallel printer or other ...

Страница 137: ... lbs 2 8 kg 6 2 lbs Dimensions main footprint W x D x H 306mm x 228mm x 46mm 12 05 x 8 98 x 1 81 Temperature Operating Non operating 10ºC 35ºC 20ºC 60ºC Humidity Operating Non operating non condensing 20 80 20 80 AC adapter 100 240 Vac 50 60 Hz autosensing AC adapter Extra AC adapter Battery pack Charge time Li Ion NiMH Lithium Ion or Nickel Metal Hydride battery 4 5 hr rapid charge 6 8 hr charge ...

Страница 138: ...640 KB memory Base memory 0A0000 0BFFFF 128 KB video RAM Reserved for graphics display buffer 0C0000 0CBFFF Video BIOS Video BIOS 0E0000 0EFFFF 0F0000 0FFFFF 128 KB system BIOS System BIOS System BIOS 10000 7FFFF 80000 27FFF Extended memory Onboard memory SIMM memory FE0000 FFFFFF 256 KB system ROM Duplicate of code assignment at 0E0000 0FFFFF ...

Страница 139: ... 3E8 3EF 3F0 3F7 3F8 3FF CF8 CFF DMA controller 1 Interrupt controller 1 Timer 1 Timer 2 Keyboard controller 3880L chip select Real time clock and NMI mask DMA page register Interrupt controller 2 DMA controller 2 CD ROM M7101 registers Hard disk select Audio option Audio option Audio option Audio option Parallel port 3 COM 4 COM 2 Parallel port 2 Parallel port 1 Video subsystem Video DAC Enhanced...

Страница 140: ... I O channel error Interval timer counter 0 output Keyboard Interrupt from controller 2 cascade Real time clock Cascaded to INT 0AH IRQ 2 Audio option PCMCIA Audio option PCMCIA PS 2 mouse INT from coprocessor Hard disk controller CD ROM controller Serial communication port 2 Serial communication port 1 Parallel port option Audio Diskette controller Parallel port option A PCMCIA card can use IRQ 3...

Страница 141: ... Manual B 4 DMA Channels Controller Channel Address Function 1 1 1 1 2 2 2 2 0 1 2 3 4 5 6 7 0087 0083 0081 0082 Cascade 008B 0089 008A Audio option ECP option Audio Diskette Audio option ECP option Cascade Spare ...

Страница 142: ... 6 booting from CD ROM setting using BIOS Utility 6 10 C caring for your computer 1 3 CardBus support setting using BIOS Utility 6 14 checklist packing 1 2 cleaning your computer 1 7 connecting your computer 1 9 D date and time setting using BIOS Utility 6 5 default hardware settings loading using BIOS Utility 6 21 display automatic dim 3 9 power management 2 4 simultaneous 2 4 video performance 2...

Страница 143: ...y 4 14 external battery charger 4 10 file transfer cable 4 13 hard disk upgrade 4 16 PC Cards 4 7 PS 2 y bridge cable 4 12 P palm rest 2 13 parallel port address setting using BIOS Utility 6 11 parallel port mode setting using BIOS Utility 6 12 passwords setting using BIOS Utility 6 13 PC Cards 2 20 ejecting removing 2 21 inserting 2 20 ports description 2 19 location 2 18 power management 3 9 set...

Страница 144: ...g 3 13 startup sequence setting using BIOS Utility 6 9 status indicator location 2 6 description 2 6 support worldwide offices 7 6 to 7 10 system information viewing using BIOS Utility 6 19 system memory map B 1 T touchpad configuring 5 14 using 2 15 traveling preparing for 7 2 W warranty International Traveler s Warranty ITW 7 3 service sites for ITW 7 3 to 7 5 Windows 95 keys 2 10 ...

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