Acer eMachines E630 Series Скачать руководство пользователя

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Chapter 4

119

Troubleshooting

Common Problems

Use the following procedure as a guide for computer problems.

NOTE:

The diagnostic tests are intended to test only eMachines products. Non-eMachines products,

prototype cards, or modified options can give false errors and invalid system responses.

Obtain the failing symptoms in as much detail as possible.

Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.

Use the following table with the verified symptom to determine which page to go to.

If the Issue is still not resolved, see “Online Support Information” on page 183.

Symptoms (Verified)

Go To

Power On Issue

Page 120

No Display Issue

Page 121

LCD Failure

Page 123

Internal Keyboard Failure

Page 123

TouchPad Failure

Page 124

Internal Speaker Failure

Page 124

ODD Failure

Page 127

WLAN Failure

Page 130

Thermal Unit Failure

Page 130

Other Functions Failure

Page 131

Intermittent Failures

Page 132

Undermined Failures

Page 132

Chapter 4

Содержание eMachines E630 Series

Страница 1: ...Machines E630 E430 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the eMachines CSD web for more information please refer to downloads emachines com userguides...

Страница 2: ...II Revision History Please refer to the table below for the updates made on eMachines E630 E430 service guides Date Chapter Updates...

Страница 3: ...xpressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any eMachines Incorporated software described...

Страница 4: ...bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures...

Страница 5: ...e covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERIN...

Страница 6: ...VI...

Страница 7: ...es 31 DOS Flash Utility 32 WinFlash Utility 33 Remove HDD BIOS Password Utilities 34 Machine Disassembly and Replacement 39 Disassembly Requirements 39 Pre disassembly Instructions 40 Disassembly Proc...

Страница 8: ...e Thermal Module 96 Replacing the Mainboard 97 Replacing the TouchPad Bracket 98 Replacing the Right Speaker Module 100 Replacing the Left Speaker Module 101 Replacing the Power Board 102 Replacing th...

Страница 9: ...p View 141 Bottom View 142 Power Board 143 Clearing Password Check and BIOS Recovery 144 Clearing Password Check 144 Clear CMOS Jumper 144 BIOS Recovery by Crisis Disk 145 FRU Field Replaceable Unit L...

Страница 10: ...X Table of Contents...

Страница 11: ...ssor AMD Tigris RS880M SB710 System Memory Low latency high bandwidth 128 bit DDR2 SDRAM controller operating at up to 333 MHz On board memory with up to 2 unbuffered SO DIMM slots supporting DDR II 6...

Страница 12: ...Dual Band built in Antenna for Wireless LAN LAN Atheros AR8132L for 10 100 LAN PCI E 10 100M LAN WOL AC mode S5 support Modem External USB 2 0 modem Support Wake on Ring S3 Privacy control BIOS user s...

Страница 13: ...r LAN 2 USB port Headphone out Line out Microphone in Multi in 1 card reader SD MMC MS MS PRO xD Kensington Lock 7 5mm Environment Temperature Operating 5 C to 35 C Non operating 20 C to 65 C Humidity...

Страница 14: ...4 Chapter 1 System Block Diagram...

Страница 15: ...play LCD displays computer output 3 Touchpad toggle Turns the internal touchpad on and off Power button Turns the computer on and off Wireless LAN communication button indicator Enables disables the w...

Страница 16: ...the hard disk drive is active Num Lock Lights up when Num Lock is activated Caps Lock Lights up when Caps Lock is activated No Icon Item Description 1 Power1 Indicates the computer s power status Batt...

Страница 17: ...ter 2 Ethernet RJ 45 port Connects to an Ethernet 10 100 based network 2 External display VGA port Connects to a display device e g external monitor LCD projector 4 USB 2 0 ports Connect to USB 2 0 de...

Страница 18: ...paper clip into the emergency eject hole to eject the optical drive tray when the computer is off 5 Kensington lock slot Connects to a Kensington compatible computer security lock Note Wrap the compu...

Страница 19: ...Houses the computer s hard disk secured with screws 5 Memory compartment Houses the computer s main memory 5 Ventilation slots and cooling fan Enable the computer to stay cool even after prolonged us...

Страница 20: ...ing The light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode Icon Function Description Power Indicates the computer s power status Battery Indicates the...

Страница 21: ...Pad keep it and your fingers dry and clean The TouchPad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the TouchPad s responsive...

Страница 22: ...ercase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot o...

Страница 23: ...ork domain M Minimizes all windows R Open the Run dialog box T Cycle through programs on the taskbar U Open Ease of Access Center X Open Windows Mobility Center BREAK Display the System Properties dia...

Страница 24: ...Management in eMachines Empowering Technology Fn F3 eMachines ePower Management Launches eMachines ePower Management in eMachines Empowering Technology Fn F4 Sleep Puts the computer in Sleep mode Fn...

Страница 25: ...t Gr and then press the 5 key at the upper center of the keyboard NOTE Note Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq faq12 htm for more i...

Страница 26: ...re Process 2 3G Cache 512KB M520 AMD Turion II Dual Core Process 2 4G Cache 512KB M540 Type AMD Athlon Turion Dual Core Mobile CPU or AMD Sempron Single Core Mobile CPU Core Logic AMD Tigris platform...

Страница 27: ...ility for BIOS serial number configurable asset tag Support PXE Support Y2K solution Support WinFlashWake on LAN from S3 System information Support Win Flash Wake on LAN from S3 Wake on LAN form S4 in...

Страница 28: ...12MB 1024MB 1536MB 512MB 2048MB 2560MB 1024MB 0MB 1024MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB 1024MB 2048MB 3072MB 2048MB 0MB 2048MB 2048MB 512MB 2560MB 2048MB 1024MB 3072MB 2048MB 2048MB 4096MB I...

Страница 29: ...512 Data heads 4 2 4 2 4 3 2 4 2 Drive Format Disks 2 1 2 1 2 1 2 1 Spindle speed RPM 5400 5400 5400 5400 Performance Specifications Buffer size 8 MB 8 MB 8 MB 8 MB Interface SATA SATA SATA Internal t...

Страница 30: ...DVD 9 DVD 10 DVD 18 DVD Video DVD Audio SACD Hybrid UDF DVD DVD R DVD R DL DVD R 3 95 GB DVD R Authoring DVD R Multi Border DVD RW DVD R DVD R DL DVD R Multi Session DVD RW DVD RAM V1 0 DVDRAM V2 0 2...

Страница 31: ...ce Supply Current Total number of keypads 99 100 103 key keyboard Windows logo key Yes Hotkeys See Hot Keys on page 14 Item Specification 6 Cell Vendor model name SANYO SONY PANASONIC SIMPLO AS2009A B...

Страница 32: ...9 3 x 209 5 x 5 9 Electrical Interface LVDS Support Color 262K Viewing Angle up down right left 20 45 45 45 Temperature Range C Operating Storage shipping 0 to 50 20 to 60 Item Specifications Part Nam...

Страница 33: ...nge boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are six menu options Information Main Advanced Security Boot and Exit Follow these instructions To choose a menu u...

Страница 34: ...oduct Name This field shows product name of the system Manufacturer Name This field displays the manufacturer of this system UUID Number Universally Unique Identifier UUID is an identifier standard us...

Страница 35: ...n Enabled or Disabled F12 Boot Menu Enables disables Boot Menu during POST Option Enabled or Enabled D2D Recovery Enables disables D2D Recovery function The function allows the user to create a hidden...

Страница 36: ...er password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters N A Set SATA Port...

Страница 37: ...er to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 U...

Страница 38: ...6 When you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presse...

Страница 39: ...se or to select a device then press F6 to move it up the List or F5 to move it down the list Press Esc to escape the menu F1 Esc Help Exit Select Item Select Menu Change Values Select Sub Menu Enter F...

Страница 40: ...hanges Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS InsydeH20 Setup Utility Rev 3 5 Item Specific Help Exit System Setup and save your changes to CMOS F1 Esc...

Страница 41: ...Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility...

Страница 42: ...ility Rev 3 5 Item Specific Help Use or to select a device then press F6 to move it up the List or F5 to move it down the list Press Esc to escape the menu F1 Esc Help Exit Select Item Select Menu Cha...

Страница 43: ...rm the following steps to use the WinFlash Utility 1 Double click the WinFlash executable Confirm your choice 2 Click OK to begin the update WinFlash closes all applications and shuts down the system...

Страница 44: ...e is generated for unlocking the HDD Note down this code 2 Execute the UnlockHD EXE file to create the unlock code in DOS Mode using the format UnlockHD Encode code with the code noted in the previous...

Страница 45: ...open the RAM door and use a metal instrument to short the RTC_RST point Cleaning BIOS Passwords To clean the User or Supervisor passwords using software utilites perform the following steps 1 From a...

Страница 46: ...ter BS2 to change the boot sequence to HDD CD ROM LAN Floppy Using DMI Tools The DMI Desktop Management Interface Tool copies BIOS information to EEPROM to be used in the DMI pool for hardware managem...

Страница 47: ...t Manufacturer Type1 Offset04h Acer Product Name Type1 Offset05h Aspire xxxx Serial Number Type1 Offset07h 01234567890123456789 UUID String Type1 Offset08h xxxxxxxx xxxx xxxx xxxx xxxxxxxxxxxx Asset T...

Страница 48: ...the EEPROM under DOS mode 1 Use a text editor for example Notepad to open the MAC CFG file You can see the MAC CFG contents as below 2 In DOS mode run the MAC BAT file to write MAC values to eeprom Wr...

Страница 49: ...oting Disassembly Requirements To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdr...

Страница 50: ...LCD panel the whole module must be replaced The disassembly process is divided into the following stages External module disassembly Main unit disassembly LCD module disassembly The flowcharts provid...

Страница 51: ...mponents that need to be removed during servicing For example if you want to remove the keyboard you must first remove the switch board Screw List Step Screw Quantity Part No Lower Covers M2 5 8 3 86...

Страница 52: ...moving the Battery Pack 1 Turn computer over Slide the battery lock in the direction shown 2 Slide and hold the battery release latch to the release position 1 then lift out the battery pack from the...

Страница 53: ...Chapter 3 43 Removing the SD Dummy Card 1 Push the SD dummy card all the way in to eject it 2 Pull it out from the slot...

Страница 54: ...1 See Removing the Battery Pack on page 42 2 Remove the three screws securing the Memory and HDD Covers 3 Remove the HDD cover as shown 4 Remove the Memory Cover Step Size Quantity Screw Type Lower C...

Страница 55: ...on page 42 2 Remove the screw securing the ODD module 3 Insert a suitable tool into the access slot in the battery bay as shown Gently lever the ODD module out of the chassis 4 Pull the optical drive...

Страница 56: ...rews securing the ODD bracket and remove the ODD bracket from the optical disk drive module 6 Remove the ODD bezel by rotating the top edge downward and pulling it clear of the module Step Size Quanti...

Страница 57: ...DIMM Modules 1 See Removing the Lower Covers on page 44 2 Push out the release latches on both sides of the DIMM socket to release the DIMM module 3 Remove the DIMM module 4 Repeat steps for the seco...

Страница 58: ...emoving the Lower Covers on page 44 2 Remove the adhesive tape securing the Antenna cables in place 3 Disconnect the antenna cables from the WLAN Board NOTE Cable placement is Black to the MAIN termin...

Страница 59: ...remove the two screws to release the WLAN Board 5 Detach the WLAN Board from the WLAN socket NOTE When reattaching the antennas ensure the cables are tucked into the chassis to prevent damage Step Siz...

Страница 60: ...e Lower Covers on page 44 2 Using the pull tab slide the HDD Module in the direction of the arrow to disconnect the interface 3 Lift the HDD Module clear of the HDD bay NOTE To prevent damage to devic...

Страница 61: ...Chapter 3 51 4 Remove the four screws two each side securing the hard disk to the carrier 5 Remove the HDD from the carrier Step Size Quantity Screw Type HDD Carrier M3 3 4...

Страница 62: ...86 N2802 004 Right Speaker Module M2 3 1 86 N2802 004 TouchPad Bracket M2 3 2 86 N2802 004 Mainboard M2 5 4 1 86 N2802 001 Thermal Module M2 5 6 4 86 N2802 002 CPU Fan M2 3 3 86 N2802 004 Remove Mainb...

Страница 63: ...Switch Cover 1 See Removing the Battery Pack on page 42 2 Turn the computer over Press down the and keys on the right side of the Keyboard to expose the cutout Insert a suitable plastic tool or finge...

Страница 64: ...53 2 Pry up the center of the Keyboard and rotate it upward away from the Upper Cover 3 Turn the keyboard over on to the TouchPad area to expose the FFC connector 4 Open the locking latch and disconne...

Страница 65: ...d on page 54 2 Turn the computer over Remove the two securing screws from the bottom of the chassis 3 Remove the Antenna Cables from the cable channel as shown Ensure that the cables are free from all...

Страница 66: ...les completely through the chassis 5 Disconnect the LCD cable from the Mainboard and remove the cable from the cable channel 6 Remove the white Antenna cable from the cable channel Ensure that the cab...

Страница 67: ...le channel as shown Ensure that the cable is completely free of the retaining clips all the way to the hinge well 9 Open the LCD Panel to the full extent to expose the Hinge Covers 10 Press the left s...

Страница 68: ...he four securing screws two each side from the LCD module 13 Remove the left and right screw covers from on top of the hinges 14 Lift the LCD Module clear of the Upper Cover Step Size Quantity Screw T...

Страница 69: ...oving the LCD Module on page 55 2 Turn the computer over Remove the eleven screws on the bottom panel 3 Turn the computer over Remove the three screw caps at the rear of the Upper Cover as shown Step...

Страница 70: ...60 Chapter 3 4 Disconnect the following four cables from the Mainboard A B C D...

Страница 71: ...to the connectors NOTE Use the pull tabs on FFCs whenever available to prevent damage 5 Disconnect A as shown 6 Disconnect C as shown 7 Release the locking latch on B and remove the FFC cable as show...

Страница 72: ...10 Starting at the rear left side of the cover pry apart the Upper and Lower Covers as shown Work along the back edge of the casing to the right as shown then lift the Upper Cover clear of the Lower C...

Страница 73: ...the Upper Cover on page 59 2 Locate the Power Board on the Upper Cover as shown 3 Remove the two screws securing the Power Board to the Upper Cover 4 Lift the Power Board clear of the Upper Cover as s...

Страница 74: ...e Removing the Upper Cover on page 59 2 Locate the Left Speaker Module on the Upper Cover as shown 3 Remove the adhesive tape from the Speaker cable 4 Remove the Speaker cable from the cable channel E...

Страница 75: ...hapter 3 65 5 Remove the single securing screw from the Left Speaker Module 6 Lift the Speaker clear of the Upper Cover left side first as shown Step Size Quantity Screw Type Left Speaker Module M2 3...

Страница 76: ...e 59 2 Locate the Right Speaker Module on the Upper Cover as shown 3 Turn the Upper Cover over and remove the Right Speaker Module cable from the cable channel Ensure that the cable is free from all c...

Страница 77: ...pter 3 67 5 Remove the single securing screw from the Right Speaker Module 6 Lift the Speaker clear of the Upper Cover right side first as shown Step Size Quantity Screw Type Right Speaker Module M2 3...

Страница 78: ...e removed individually To replace the TouchPad Board replace the entire Upper Cover 1 See Removing the Upper Cover on page 59 2 Lift the FFC to detach the adhesive securing the cable to the Upper Cove...

Страница 79: ...3 69 4 Remove the two screws from TouchPad bracket 5 Lift the rear edge of the TouchPad bracket first to clear the securing clips and remove it as shown Step Size Quantity Screw Type TouchPad Bracket...

Страница 80: ...ee Removing the Upper Cover on page 59 2 Remove the single securing screw from the Mainboard 3 Lift the mainboard from the chassis right edge first and place it on a clean dust free surface Step Size...

Страница 81: ...71 Removing the RTC Battery IMPORTANT Follow local regulations for disposal of all batteries The RTC Battery is soldered to the Mainboard To replace the battery solder the new battery to the connecti...

Страница 82: ...the Lower Covers on page 44 2 Turn the Mainboard over to access the Thermal Module 3 Remove the four securing screws in reverse numerical order from screw 4 to screw 1 from the Thermal Module Step Si...

Страница 83: ...Chapter 3 73 4 Using both hands lift the Thermal Module clear of the Mainboard...

Страница 84: ...ving the CPU Fan 1 See Removing the Thermal Module on page 72 2 Disconnect the Fan cable from the Mainboard as shown 3 Remove the three securing screws from the Fan Module Step Size Quantity Screw Typ...

Страница 85: ...Chapter 3 75 4 Lift the CPU Fan clear of the Mainboard as shown...

Страница 86: ...te If they are damaged the CPU may malfunction Place the CPU on a clean dry surface when it is not installed 1 See Removing the Thermal Module on page 72 2 Using a flat bladed screw driver rotate the...

Страница 87: ...Step Screw Quantity Part No LCD Bezel M2 5 6 4 86 N2802 002 LCD Panel M2 5 6 2 86 N2802 002 LCD Brackets M2 3 6 86 N2802 004 Remove LCD Panel Remove LCD Bezel Remove LCD FPC Cable Remove LCD Panel fr...

Страница 88: ...ng from the bottom edge of the bezel pry the bezel upwards and away from the panel Work along the right side toward the top of the bezel prying the covers apart Continue along the top edge and down th...

Страница 89: ...apter 3 79 Removing the Camera Module 1 See Removing the LCD Bezel on page 78 2 Locate the Camera Module at the top of the LCD Module and disconnect the camera cable 3 Remove the Camera from the modul...

Страница 90: ...the Camera Module on page 79 2 Remove the two securing screws from the LCD Panel 3 Remove the adhesive strip holding the cables in place 4 Remove the Camera cable cluster from the LCD Module as shown...

Страница 91: ...Chapter 3 81 5 Lift the LCD Panel clear of the module...

Страница 92: ...FPC Cable 1 See Removing the LCD Panel on page 80 2 Remove the six securing screws three on each side from the LCD Panel brackets 3 Remove the LCD brackets by pulling away from the LCD Panel Step Siz...

Страница 93: ...e rear Lift the adhesive protector and disconnect the cable from the LCD Panel 5 Lift the cable as shown to disengage the adhesive strip securing it in place 6 Lift the FPC cable to disengage the rema...

Страница 94: ...move the foil tabs holding the left antenna cable in place Ensure the cable is free from obstructions 3 Remove the cable from the cable channel Ensure that the cable is free from all cable clips and f...

Страница 95: ...a clear of the cover 6 Remove the foil tabs holding the right antenna cable in place Ensure the cable is free from obstructions 7 Remove the cable from the cable channel Ensure that the cable is free...

Страница 96: ...86 Chapter 3 8 Remove the adhesive tape securing the right Antenna to the LCD Module 9 Lift the right Antenna clear of the cover...

Страница 97: ...re that the locating pins on the Antenna are correctly seated 2 Replace the foil tab to secure the Antenna in place 3 Run the cable down the side of the LCD Module using all available clips and adhesi...

Страница 98: ...tenna are correctly seated 6 Replace the foil tab to secure the Antenna in place 7 Run the cable down the side of the LCD Module using all available clips and adhesive 8 Run the cable along the cable...

Страница 99: ...Chapter 3 89 9 The Antennas and cables appear as shown when correctly installed...

Страница 100: ...place 3 Run the cable along the back of the panel and press down as indicated to secure the cable in place 4 Run the cable across the back of the panel as shown and press down as indicated to secure t...

Страница 101: ...Replace the six screws three on each side in the brackets as shown 6 Place the LCD Panel in the LCD Module top edge first and secure the LCD cable with adhesive tape IMPORTANT Ensure that the LCD powe...

Страница 102: ...Replacing the Camera Module 7 Replace the Camera cable cluster in the LCD Module 8 Secure the LCD module with the two securing screws 1 Place the camera in the LCD Module 2 Connect the cable to the c...

Страница 103: ...lacing the LCD Bezel 1 Replace the bezel and press down until there are no gaps between the bezel and the LCD Module IMPORTANT Ensure that the LCD cables pass through the hinge wells and are not trapp...

Страница 104: ...94 Chapter 3 2 Replace the four screws and screw caps provided...

Страница 105: ...cator that must be positioned corresponding to the marker on the CPU socket 1 Place the CPU into the CPU socket as shown taking note of the Pin1 locator 2 Using a flat bladed screw driver rotate the C...

Страница 106: ...1 Align the screw holes on the CPU Fan and Mainboard and replace the Fan 2 Replace the three screws to secure the Fan to the Mainboard 3 Connect the Fan power cable to the Mainboard connector 1 Remov...

Страница 107: ...ace the four securing screws in numerical order from screw 1 to screw 4 to secure the Thermal Module in place 1 Ensure that the Mainboard is face up the CPU is not visible Place the Mainboard in the c...

Страница 108: ...uchPad bracket top edge first to engage the securing clips 2 Press the bracket down to engage the securing clips 3 Replace the two screws to secure the TouchPad Bracket to the Upper Cover 4 Replace th...

Страница 109: ...Chapter 3 99 5 Replace the FFC and press down as indicated to secure it to the Upper Cover...

Страница 110: ...e left side of the module is seated correctly in the securing clip 2 Replace the single screw to secure the module in place 3 Pass the cable through the Upper Cover as shown 4 Turn the Upper Cover ove...

Страница 111: ...n Ensure that the right side of the module is seated correctly in the securing clip 2 Replace the single screw to secure the module in place 3 Run the cable along the cable channel using all available...

Страница 112: ...over 1 Slide the Power Board in to the Upper Cover front edge first to engage the securing clip 2 Press the board down to locate the securing pin 3 Replace the two screws to secure the board to the Up...

Страница 113: ...Chapter 3 103 2 Press down around the edges to secure it in place 3 Replace the nine screws in the Upper Cover as shown...

Страница 114: ...104 Chapter 3 4 Replace the three screw caps as shown 5 Connect the following cables to the Mainboard A B C D...

Страница 115: ...Chapter 3 105 6 Connect A as shown 7 Connect C as shown 8 Connect B and close the locking latch to secure the cable in place 9 Connect D and close the locking latch to secure the cable in place...

Страница 116: ...s on the LCD Module and Upper Cover and replace the LCD Module 2 The left and right screw covers are shaped differently Ensure that the correct cover is used 3 Replace the left screw cover as shown En...

Страница 117: ...r Cover 5 Replace the four screws securing the LCD Module to the Upper Cover 6 Ensure that the Hinge Covers are replaced correctly Identify the rear edge of the covers by the two securing clips 7 Alig...

Страница 118: ...aining clips 10 Replace the adhesive strip to secure the cable in place 11 Run the white Antenna cable along the cable channel as shown using all available retaining clips 12 Run the LCD cable along t...

Страница 119: ...and pass the Antenna cables through the chassis 15 The Upper Cover appears as shown when the Antenna and LCD cables are correctly installed 16 Turn the computer over Run the Antenna cables along the c...

Страница 120: ...110 Chapter 3 17 Replace the two screws securing the LCD Module to the Lower Cover...

Страница 121: ...to the Mainboard and close the locking latch to secure the cable in place 2 Turn the Keyboard over and insert it front edge first into the chassis NOTE Ensure that the six locating tabs are correctly...

Страница 122: ...the Hard Disk Drive Module 1 Place the Switch Cover left side first on to the Upper Cover 2 Press down as indicated to snap the Switch Cover into place 1 Place the HDD in the HDD carrier 2 Replace th...

Страница 123: ...Chapter 3 113 3 Insert the HDD as indicated and lower it into place 4 Slide the HDD in the direction of the arrow to connect the interface...

Страница 124: ...Antenna cables to the module NOTE The black cable connects to the upper terminal MAIN and the white cable to the lower terminal MAIN 4 After connecting the cables to the terminals secure the cables in...

Страница 125: ...he ODD bracket with the two screws 3 Push the ODD Module into the ODD bay until it is flush with the casing 4 Replace the single screw to secure the Module 1 Replace the Memory Cover as shown 2 Replac...

Страница 126: ...ing the SD Dummy Card 3 Replace the three screws to secure the covers in place 1 Insert the SD Dummy Card into the slot as shown 2 Push until the card clicks into place and is flush with the casing Me...

Страница 127: ...Replacing the Battery 1 Slide and hold the battery release latch to the release position 1 insert the battery pack and press down 2 2 Slide the battery lock in the direction shown to secure the batter...

Страница 128: ...118 Chapter 3...

Страница 129: ...ilure by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to 4 If the Issue is still not resolved see On...

Страница 130: ...extension cables between the computer and the outlet 3 Remove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet 4 Disc...

Страница 131: ...power see Power On Issue on page 120 3 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer 4 Con...

Страница 132: ...e Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary 6 Roll back the video driver to the previous version if updated 7 Remove and reinstall the video...

Страница 133: ...e following actions one at a time to correct the problem Do not replace a non defective FRUs Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to cor...

Страница 134: ...perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Internal Speaker Failure If the internal Speakers fail perform the following actions one at a tim...

Страница 135: ...Speaker Setup Follow the onscreen prompts to configure the speakers 8 Remove and recently installed hardware or software 9 Restore system and file settings from a known good date using System Restore...

Страница 136: ...cate and resolve issues with the computer i When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem 4 Run the Windows Memory Diagnostic Tool For mor...

Страница 137: ...eaks up or jumps Optical drive not found or not active Not shown in My Computer or the BIOS setup LED does not flash when the computer starts up The tray does not eject Access failure screen displays...

Страница 138: ...Movie fields select the desired player from the drop down menu 5 Check that the Regional Code is correct for the selected media IMPORTANT Region can only be changed a limited number of times After Cha...

Страница 139: ...rboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced 4 Reseat the drive ensuring and all cables are connected...

Страница 140: ...ls perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Thermal Unit Failure If the Thermal Unit fails perform the following actions one at a time to...

Страница 141: ...is not fixed repeat the preceding steps and select an earlier time and date 9 Run the Event Viewer to check the events log for errors For more information see Windows Help and Support 10 Roll back th...

Страница 142: ...a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are support...

Страница 143: ...ne the memory frequency and CAS latency to program 0x10 Determine the smallest common TRAS for all DIMMs 0x11 Determine the smallest common TRP for all DIMMs 0x12 Determine the smallest common TRCD fo...

Страница 144: ...y pci bus driver starts to program the resource 0x58 Reset the host controller 0x5A IdeBus begin initialization 0x70 Simple Text Output Protocol Functions VGA class reset 0x71 Report that VGA Class dr...

Страница 145: ...I_PCI_CFG 0x08 PEI_CPU_PEIM 0x09 PEI_PLATFORM_STAGE1 0x0A PEI_VARIABLE 0x0B PEI_SB_INIT 0x0C PEI_CAPSULE 0x0D PEI_PLATFORM_STAGE2 0x0E PEI_SB_SMBUS_ARP_DISABLED 0x0F PEI_HOST_TO_SYSTEM 0x10 PEI_MEMORY...

Страница 146: ...IMER 0x3D SECURITY_STUB 0x3E DXE_CPU_IO 0x3F CF9_RESET 0x40 PC_RTC 0x41 STATUS_CODE 0x42 VARIABLE 0x43 EMU_VARIABLE 0x44 DXE_CHIPSET_INIT 0x45 DXE_ALERT_FORMAT 0x46 PCI_HOST_BRIDGE 0x47 PCI_EXPRESS 0x...

Страница 147: ...x69 LEGACY_BIOS 0x6A LEGACY_BIOS_PLATFORM 0x6B PCI_PLATFORM 0x6C ISA_FLOOPY 0x6D PS2_MOUSE 0x6E USB_BOT 0x6F USB_CBI0 0x70 USB_CBI1 0x71 USB_KB 0x72 USB_MASS_STORAGE 0x73 BUS_PCI_UHCI 0x74 USB_MOUSE 0...

Страница 148: ...F RESERVED 0xA0 DXE_H2O_DEBUG_IO 0xA1 DXE_H2O_DEBUG_IO 0xA2 DXE_TPM_TCG 0xA3 DXE_TPM_PHYSICAL_PRESENCE 0xA4 DXE_OEM_SERVICE 0xA5 DXE_EVENT_LOG 0xA6 DXE_ SECURITY_HDD_PASSWORD_SERVICE 0xA7 DXE_LAN_ASF_...

Страница 149: ...0xC8 SB_SMM_DISPATCH 0xC9 SMM_THUNK 0xCA SMM_ACPI_SW_CHILD 0xCB SMM_SB_S3_SAVE 0xCC SMM_PLATFORM 0xCD SMM_GMCH_MBI 0xCE SMM_FW_BLOCK_SERVICE 0xCF SMM_VARIABLE 0xD0 SMM_IHISI 0xD1 SMM_INT15_MICROCODE...

Страница 150: ...140 Chapter 4...

Страница 151: ...em Description JLVDS1 LCD Connector JP14 Power B Connector JSPK1 Speaker Left Connector JSPK2 Speaker Right Connector JKB1 Internal Keyboard Connector JTP1 Touch Pad Connector U18 South Bridge SW2 Tou...

Страница 152: ...Fan Connector JUSB1 USB Connector JUSB2 USB Connector JMIC1 MIC In Jack JHP1 Head Phone Jack JSATA2 HDD Connector U39 North Bridge JCPU1 CPU Socket JREAD1 Card Reader Socket PJP2 Battery Connector JDI...

Страница 153: ...pter 5 143 Power Board ITEM DESCRIPTION U1 Lid Switch SW1 TP Lock Button SW2 ON OFF Button SW3 Wireless Button LED1 ON OFF LED LED3 Media LED LED4 Num LED LED5 Wireless LED LED6 Caps LED LED7 TP Lock...

Страница 154: ...password check users need to short the HW Gap to clear the password by the following steps 1 Power Off the system and remove HDD AC and Battery from the machine 2 Disconnect the RTC Battery cable and...

Страница 155: ...this prepare the Crisis USB key The Crisis USB key could be made by executing the Crisis Disk program in another system with Windows XP OS Follow the steps below 1 Copy the xxxxx wph BIOS file into t...

Страница 156: ...146 Chapter 5...

Страница 157: ...rt number change is made it will not be noted on the printed Service Guide For eMachines AUTHORIZED SERVICE PROVIDERS your eMachines office may have a DIFFERENT part number code from those given in th...

Страница 158: ...148 Chapter 6 E630 E430 Exploded Diagrams Main Assembly 1 2 3 4 5...

Страница 159: ...Chapter 6 149 No Description eMachines P N 1 Middle Cover Assy 60 PEE02 002 2 Hinge Cap Assy 42 N2802 001 3 Upper Case Assy 60 PEE02 001 4 Mainboard MB PGY02 001 5 Lower Case 60 N2802 002...

Страница 160: ...150 Chapter 6 Base Assembly No Description eMachines P N 1 Fan 23 N2802 001 2 Thermal Module 60 N6502 001 3 Mainboard MB PGY02 001 1 2 3...

Страница 161: ...Chapter 6 151 Rear Assembly No Description eMachines P N 1 RAM Door 42 N2802 004 2 HDD Door 42 N2802 005 3 Lower Case 60 N2802 002 3 1 2...

Страница 162: ...R CORD SWISS 3 PIN 27 TAVV5 006 POWER CORD ITALIAN 3 PIN 27 TAVV5 007 POWER CORD DENMARK 3 PIN 27 TAVV5 008 POWER CORD JP 3 PIN 27 TAVV5 009 POWER CORD SOUTH AFRICA 3 PIN 27 TAVV5 010 POWER CORD KOERA...

Страница 163: ...E 60 N2802 002 TP BRACKET 33 N2802 001 MIDDLE COVER ASSY 60 PEE02 002 HINGE CAP ASSY 42 N2802 001 UP CAP R 42 PEE02 001 UP CAP L 42 PEE02 002 RAM DOOR ASSY 42 N2802 004 HDD DOOR ASSY 42 N2802 005 CATE...

Страница 164: ...HDD HGST 2 5 5400rpm 320GB HTS545032B9A300 Panther B SATA LF F W C60F KH 32007 007 HDD WD 2 5 5400rpm 320GB WD3200BEVT 22ZCT0 ML160 SATA LF F W 11 01A11 KH 32008 013 HDD SEAGATE 2 5 5400rpm 500GB ST95...

Страница 165: ...700 417 Keyboard EM 7T HM50 70 Internal 17 Standard 100KS Black Belgium KB I1700 415 Keyboard EM 7T HM50 70 Internal 17 Standard 100KS Black Danish KB I1700 419 Keyboard EM 7T HM50 70 Internal 17 Stan...

Страница 166: ...WXGA Glare LTN156AT01 A01 LF 220nit 8ms 600 1 LK 15606 001 CCFL LCD LPL 15 6 WXGA Glare LP156WH1 TLA1 LF 220nit 8ms 400 1 LK 15608 001 LCD CMO 15 6 WXGA Glare N156B3 L02 LF 220nit 8ms LK 1560D 001 LCD...

Страница 167: ...LCD COVER 60 PEE02 004 ANTENNA AUX 50 N2802 002 ANTENNA MAIN 50 N2802 003 ANTENNA MAIN MIMO 50 N2802 004 LCD BEZEL FOR W CCD AS 60 PEF02 001 LCD CABLE FOR W CCD F 50 N3202 001 LCD BRACKET R L FOR LCD...

Страница 168: ...A 0 3 57 N2802 001 ASSY LED MODULE 15 6 IN WXGA GLARE W ANTENNA W O CCD 6M PEE02 002 LCD AUO 15 6 WXGA Glare B156XW01 V0 LF 220nit 8ms LK 15605 001 CCFL LCD AUO 15 6 W WXGA Glare B156XW01 V0 1A LF 220...

Страница 169: ...2802 003 ANTENNA MAIN MIMO 50 N2802 004 LCD BEZEL FOR W O CCD F 60 PEE02 003 LED CABLE FOR W O CCD F 50 N3202 002 LCD BRACKET R L FOR LCD 33 N2802 004 Mainboard Mainboard AS5532 ATI RS780 SB710 8132 W...

Страница 170: ...055um KN 1GB0G 022 Memory NANYA SO DIMM DDRII 667 2GB NT2GT64U8HD0BN 3C LF 128 8 0 07um KN 2GB03 011 Memory MICRON SO DIMM DDRII 667 2GB MT16HTF25664HY 667G1 LF 128 8 0 065um KN 2GB04 010 Memory ELPID...

Страница 171: ...Chapter 6 161...

Страница 172: ...3D_HG_FR21 eME430 102G16Mi EMEA Middle East LX N8802 045 eME430 102G16Mi EM W7HP64EMeTME2 UMACkk 1 2G 160 6L2 2 5R CB_bg_0 3D_HG_AR11 eME430 102G16Mi EMEA Middle East LX N8802 044 eME430 102G16Mi EM W...

Страница 173: ...60 6L2 2 5R CB_bg_0 3D_HG_DE11 eME430 102G16Mi EMEA Greece LX N8802 029 eME430 102G16Mi W7HP64eTGR1 UMACkk 1 2G 160 6L2 2 5R CB_bg_0 3D_HG_EL31 eME430 102G16Mi EMEA Serbia Macedonia LX N8802 028 eME43...

Страница 174: ...2 5R CB_bg_0 3D_HG_NL11 eME430 102G16Mi EMEA UK LX N8802 012 eME430 102G16Mi W7HP64eTGB1 UMACkk 1 2G 160 6L2 2 5R CB_bg_0 3D_HG_EN11 eME430 102G16Mi EMEA Czech LX N8802 011 eME430 102G16Mi W7HP64eTCZ...

Страница 175: ...1 eME430 102G25Mi W7HP64eTGB1 UMAkk 1 2G 250 6L2 2 5R CB_bg_HG_EN11 eME430 102G16Mi WW WW S2 N870C 001 eME430 102G16Mi LINPUSeWW1 UMAkk 1 2G 160 6L2 2 5R CB_bg_HG_EN12 eME630 524G64Mi AAP Australia Ne...

Страница 176: ...CB_bg_0 3D_HG_EN61 eME630 302G25Mi PA ACLA Portuguese LX N9001 001 eME630 302G25Mi EM W7HB64EMeTXC2 UMACkk 2 1G 250 6L2 2 5R CB_bg_0 3D_HG_XC21 eME630 302G25Mi PA Chile LX N9008 007 eME630 302G25Mi EM...

Страница 177: ...6L2 2 5R CB_bg_0 3D_HG_TR31 eME630 303G25Mi EMEA South Africa LX N9002 033 eME630 303G25Mi EM W7HP64EMeTZA2 UMACkk 2G 1G 250 6L2 2 5R CB_bg_0 3D_HG_ES61 eME630 303G25Mi EMEA Middle East LX N9002 032...

Страница 178: ...250 6L2 2 5R CB_bg_0 3D_HG_IT41 eME630 303G25Mi EMEA Poland LX N9002 016 eME630 303G25Mi W7HP64eTPL1 UMACkk 2G 1G 250 6L2 2 5R CB_bg_0 3D_HG_PL11 eME630 303G25Mi EMEA Italy LX N9002 015 eME630 303G25...

Страница 179: ...2G 500_L 6L2 2 5R CB_bg_0 3D_HG_ES62 eME630 304G50Mi WW GCTWN S2 N900C 002 eME630 304G50Mi LINPUSeWW1 UMACkk 2 2G 500_L 6L2 2 5R CB_bg_0 3D_HG_ENX2 eME630 303G50Mi EMEA UK LX N9002 001 eME630 303G50Mi...

Страница 180: ...N eME430_UMACkk SMPM100 SO2GBII6 N eME430_UMACkk SMPM100 SO2GBII6 N eME430_UMACkk SMPM100 SO2GBII6 N eME430_UMACkk SMPM100 SO2GBII6 N eME430_UMACkk SMPM100 SO2GBII6 N eME430_UMACkk SMPM100 SO2GBII6 N...

Страница 181: ...6 SO1GBII6 eME630_UMACkk AAM300 SO2GBII6 N eME630_UMACkk AAM300 SO1GBII6 SO1GBII6 eME630_UMACkk AAM300 SO1GBII6 SO1GBII6 eME630_UMACkk AAM300 SO1GBII6 SO1GBII6 eME630_UMACkk AAM300 SO1GBII6 SO1GBII6 e...

Страница 182: ...1GBII6 eME630_UMACkk AAM300 SO2GBII6 SO1GBII6 eME630_UMACkk AAM300 SO2GBII6 SO1GBII6 eME630_UMACkk AAM300 SO2GBII6 SO1GBII6 eME630_UMACkk AAM300 SO2GBII6 SO1GBII6 eME630_UMACkk AAM300 SO2GBII6 SO1GBII...

Страница 183: ...ES81 N160GB5 4KS AAF ZA1ES81 N160GB5 4KS AEE CS1SL12 N160GB5 4KS AEE LV1LT11 N160GB5 4KS AHU HU1HU11 N160GB5 4KS AEE LV1RU22 N160GB5 4KS ACG DE1DE11 N160GB5 4KS AIT GR1EL31 N160GB5 4KS AEE CS1SL11 N16...

Страница 184: ...1ES61 N640GB5 4KS ACA AU1ES61 N500GB5 4KS ACA AU1ES61 N640GB5 4KS ACA AU1ES61 N320GB5 4KS ACA AU1ES61 N640GB5 4KS ACA AU1ES61 N500GB5 4KS ACA AU1ES61 N320GB5 4KS ACA AU1ES61 N250GB5 4KS ALA EA1ES51 N2...

Страница 185: ...RU22 N250GB5 4KS AEE CS1SL11 N250GB5 4KS AEE EU7ENQ1 N250GB5 4KS ACH NL1NL11 N250GB5 4KS AIB ES1ES51 N250GB5 4KS AEE EU5PL71 N250GB5 4KS ACH LU3IT41 N250GB5 4KS APL PL1PL11 N250GB5 4KS AIT IT1IT11 N25...

Страница 186: ...Appendix A 176 N250GB5 4KS WW WW1EN12 N250GB5 4KS ACR RU1RU11 N500GB5 4KS AUK GB1EN11 N250GB5 4KS ACG DE1DE11 N250GB5 4KS WW WW1EN12 HDD 1 GB Country Code Country Kit...

Страница 187: ...re tested under Windows XP Home Windows XP Pro environment Windows 7 TBD Confirm Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding confi...

Страница 188: ...2Ah F SANYO 6CELL2 2 Battery SANYO AS 2009A Li Ion 3S2P SANYO 6 cell 4400mAh Main COMMON 2 2Ah A SIMPLO 6CELL2 2 Battery SIMPLO AS 2009A Li Ion 3S2P LGC 6 cell 4400mAh Main COMMON LGC 2 2Ah S3 SIMPLO...

Страница 189: ...AS Wyatt SATA LF F W 0001SDM1 SEAGATE N320GB5 4KS HDD SEAGATE 2 5 5400rpm 320GB ST9320325AS Wyatt SATA LF F W 0001SDM1 SEAGATE N500GB5 4KS HDD SEAGATE 2 5 5400rpm 500GB ST9500325AS Wyatt SATA LF F W 0...

Страница 190: ...SO DIMM DDRII 667 2GB EBE21UE8ACUA 6E E LF 128 8 0 07um ELPIDA SO2GBII6 Memory ELPIDA SO DIMM DDRII 667 2GB EBE21UE8AESA 6E F LF 128 8 0 065um HYNIX SO1GBII6 Memory HYNIX SO DIMM DDRII 667 1GB HMP112S...

Страница 191: ...HF Windows 7 TOSHIBA NSM8XS ODD TOSHIBA Super Multi DRIVE 12 7mm Tray DL 8X TS L633C LF W O bezel SATA HF Windows 7 SB Chipset AMD AMDSB710 AMD SB710 Software NIS Antivirus application NIS VGA Chip N...

Страница 192: ...182 Appendix B...

Страница 193: ...can download information on all of eMachines s Notebook Desktop and Server models including Service guides for all models User s manuals Bios updates Software utilities Spare parts lists TABs Technic...

Страница 194: ...184 Appendix C...

Страница 195: ...uter on indicator 6 10 CPU Removing 76 Replacing 95 CPU Fan Removing 74 Replacing 96 D DIMM Modules Removing 47 Replacing 114 display hotkeys 14 E EasyTouch Failure 130 Euro 15 External Module Disasse...

Страница 196: ...N No Display Issue 121 Notebook Manager hotkey 14 num lock on indicator 6 10 O ODD Failure 127 Online Support Information 183 Optical Disk Drive Replacing 115 Optical Drive Module Removing 45 P Panel...

Страница 197: ...24 LCD Failure 123 No Display 121 ODD 127 Other Failures 131 Power On 120 Thermal Unit 130 TouchPad 124 WLAN 130 U Undetermined Problems 132 Upper Cover Removing 59 Replacing 102 utility BIOS 23 31 W...

Страница 198: ...188...

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