4-6
Troubleshooting
7.
Disconnect power and all external devices including port replicators or docking stations.
Remove any memory cards and CD/DVD discs.
8.
Start the computer. If the computer boots correctly, add the devices one by one until the
failure point is discovered.
9.
Reseat the memory modules.
10. Remove the drives (refer to
Maintenance Flowchart
).
11. If the Issue is still not resolved, refer to
Online Support Information
.
Abnormal Video
0
If the video appears abnormal, perform the following:
1.
Boot the computer.
If permanent vertical/horizontal lines or dark spots appear in the same location, the
LCD is faulty and should be replaced. Refer to
Maintenance Flowchart
.
If extensive pixel damage is present (different colored spots in the same locations on
the screen), the LCD is faulty and should be replaced. Refer to
Maintenance Flowchart
.
NOTE:
NOTE
:
Make sure that the computer is not running on battery alone as this may reduce display
brightness.
2.
Adjust the brightness to its highest level. Refer to the User Manual for instructions on
adjusting the settings. If the display is too dim at the highest brightness setting, the LCD is
faulty and should be replaced. Refer to
Maintenance Flowchart
.
3.
Check the display resolution is correctly configured:
Minimize or close all Windows.
If display size is only abnormal in an application, check the view settings and
control/mouse wheel zoom feature in the application.
If desktop display resolution is not normal, right-click on the desktop and select
Personalize Display Settings
.
Click and drag the Resolution slider to the desired resolution.
Click Apply and check the display. Readjust if necessary.
4.
Roll back the video driver to the previous version if updated.
5.
Remove and reinstall the video driver.
6.
Check the Device Manager to determine that:
The device is properly installed. There are no red Xs or yellow exclamation marks
There are no device conflicts
No hardware is listed under
Other Devices
7.
If the Issue is still not resolved, refer to
Online Support Information
.
8.
Run the Windows Memory Diagnostic from the operating system DVD and follow the
on-screen prompts.
9.
If the Issue is still not resolved, refer to
Online Support Information
.
Содержание Aspire M5-481PT
Страница 1: ...Acer M5 481 481G 481T 481TG SERVICE GUIDE ...
Страница 8: ...viii ...
Страница 9: ...CHAPTER 1 Hardware Specifications ...
Страница 10: ...1 2 ...
Страница 54: ...1 44 Hardware Specifications and Configurations ...
Страница 55: ...CHAPTER 2 System Utilities ...
Страница 56: ...2 2 ...
Страница 73: ...Acer M5 481 481G 481T 481TG System Utilities 2 19 Figure 2 19 InsydeFlash ...
Страница 80: ...2 26 Acer M5 481 481G 481T 481TG System Utilities Figure 2 30 1394 GUID Number Menu Item 8 Press 0 to exit ...
Страница 83: ...CHAPTER 3 Maintenance Procedures ...
Страница 84: ...3 2 ...
Страница 91: ...3 9 Figure 3 2 Lower Cover Cabling ID Size Quantity Screw Type A M2 5x5 0 15 ...
Страница 95: ...3 13 ID Size Quantity Screw Type M2 5 x 1 x 7 Flat head 2 ...
Страница 97: ...3 15 Figure 3 2 Audio Board Screw Removal ID Size Quantity Screw Type M2 5 x 1 x 7 Flat head 4 ...
Страница 103: ...3 21 ID Size Quantity Screw Type M2 0 x 2 0 1 ...
Страница 105: ...3 23 ID Size Quantity Screw Type M2 0 x 2 0 1 ...
Страница 108: ...3 26 3 Remove LCD Module Figure 3 3 LVDS Cable Removal ID Size Quantity Screw Type A M2 5 x 2 5 2 B M2 5 x 2 5 3 ...
Страница 110: ...3 28 3 Remove battery pack NOTE NOTE Follow local regulations for battery disposal Figure 3 3 Battery Battery Removal ...
Страница 113: ...3 31 ID Size Quantity Screw Type A M2 0 x 2 0 2 B M2 0 x 2 0 2 ...
Страница 116: ...3 34 Figure 3 2 Fan Thermal Assembly Removal ...
Страница 118: ...3 36 ID Size Quantity Screw Type A M2 0 x 0 5 x 7 0 Flathead 3 B M2 0 x 0 5 x 7 0 Flathead 3 ...
Страница 122: ...3 40 ID Size Quantity Screw Type A M2 0 x 0 5 x 7 0 flathead 2 ...
Страница 130: ...3 48 Figure 3 3 ODD Module Installation ID Size Quantity Screw Type A M2x2 2 B M2 5x5 0 1 ODD Bottom ODD Bottom B ...
Страница 132: ...3 50 ID Size Quantity Screw Type A M2 5x5 0 15 ...
Страница 138: ...3 56 Figure 3 2 Audio Board Screws Removal ID Size Quantity Screw Type M2 0 x 3 0 2 ...
Страница 143: ...3 61 ID Size Quantity Screw Type M2 0 x 2 0 1 ...
Страница 146: ...3 64 Figure 3 3 Audio Board Screws Removal ID Size Quantity Screw Type A M2 5 x 2 5 2 B M2 5 x 2 5 3 ...
Страница 148: ...3 66 Figure 3 3 MIC Cable Positioning ...
Страница 153: ...3 71 Figure 3 2 Fan Thermal Screw Removal 1 3 2 4 5 6 ...
Страница 157: ...3 75 Figure 3 3 LCD Panel Insatllation ID Size Quantity Screw Type A M2 0 x 0 5 x 7 0 flathead 2 ...
Страница 159: ...3 77 Figure 3 3 LVDS Alignment ...
Страница 162: ...3 80 ID Size Quantity Screw Type M2 5 x 3 0 3 ...
Страница 166: ...CHAPTER 4 Troubleshooting ...
Страница 167: ...4 2 ...
Страница 172: ...Troubleshooting 4 7 LCD Failure 0 If the LCD fails perform the following Figure 1 3 LCD Failure ...
Страница 173: ...4 8 Troubleshooting Keyboard Failure 0 If the Keyboard fails perform the following Figure 1 4 Keyboard Failure ...
Страница 174: ...Troubleshooting 4 9 Touchpad Failure 0 If the Touchpad fails perform the following Figure 1 5 Touchpad Failure ...
Страница 188: ...CHAPTER 5 Jumper and Connector Locations ...
Страница 189: ...5 2 ...
Страница 191: ...5 4 ...
Страница 192: ...CHAPTER 6 FRU Field Replaceable Unit List ...
Страница 193: ...6 2 ...
Страница 206: ...CHAPTER 7 Model Definition and Configuration ...
Страница 207: ...7 2 ...
Страница 233: ...7 28 Model Definition and Configuration ...
Страница 234: ...CHAPTER 8 Test Compatible Components ...
Страница 235: ...8 2 ...
Страница 243: ...8 10 Test Compatible Components ...
Страница 244: ...CHAPTER 9 Online Support Information ...
Страница 245: ...9 2 ...
Страница 247: ...9 4 Online Support Information ...