40
Troubleshooting
-
Feature problems
Wireless Keyboard/Mouse
About Batteries
What type of batteries should I use?
Only alkaline batteries should be used, regardless of brand.
What kind of battery life can I expect?
The battery life of a cordless device depends upon the model
and amount of use. With cordless optical devices, you can
expect the unit to use a set of batteries every two months.
Other cordless devices can use one set of batteries for up to
six months.
I changed my batteries and now my pointer doesn’t
move or my keyboard doesn’t work. What happened?
First, verify you have inserted the batteries with the correct
polarity. Second, and most common, the mouse/keyboard
and receiver may need to be re
-
synchronized. Therefore, you
can just press the “
Connect
”
button on the front panel
then press the connect button on the bottom of the
mouse/keyboard.
About the Cordless Technology
Do your cordless products use Radio frequency or
Infrared technology?
Our cordless products use radio frequency to communicate.
What frequency or frequencies do your cordless
products use?
Channel 1: 26.995 MHz
Channel 2: 27.045 MHz