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5. Troubleshooting and Maintenance
5.1 Suspicious Bill Warning
The D700 detector verifies the Magnetic (MG), Infrared (IR), Watermark
(WM), Ultraviolet (UV), Banknote Thickness (TD), Length, and other
security features present on bills. If any of these security features do not
pass the banknote verification process, an error message (FAILED) will
appear on the screen. The unit will also emit three audible warnings, and
the count will stop so the user can remove the suspicious bill. This bill will
not be included in the total amount verified, or the total of pieces
counted. It will only be included in the total of rejected bills.
If a bill is detected as suspicious, it is recommended to pass the bill at
least three more times, in different orientations. Bills, which are not
necessarily counterfeit, can be rejected by the equipment due to
different reasons:
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Bills are too wrinkled
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Bills are very stained or dirty
-
Bills are damp, wet, and/or broken
-
Bills are taped or stapled
-
The correct currency was not selected
-
Bills were not inserted correctly or using the bill guider
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