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3. Basic Operation
4.1 Avoiding problems
Pre-select the notes you are going to count in the unit. Don’t attempt to count
bills:
a. with staples, metal clips, rubber bands or any other object
b. torn, washed or damaged
c. profusely stained
d. covered with any type of adhesive substance
4.2 Jamming
1. Before beginning operation, make sure there are no foreign objects in any of
the mechanisms.
2. To avoid jamming ensure the notes are placed properly in the hopper.
3. In case a jamming event occurs, turn the unit Off immediately before proceed-
ing to remove the jammed bill from the unit.
4. Now carefully proceed to remove the jammed note from the unit’s interior.
5. Look for any additional foreign object such as a piece of bill, paper clips, rub-
ber band etc and remove them.
6. Evaluate the bill thickness adjustment mechanism in case it needs to be re-
adjusted for improving the unit performance.
4.3 Miscounting errors
In case the unit is not having an accurate count, proceed as follow:
1. Ensure that the banknotes are placed orderly in the hopper.
2. Check the counting sensors for dust or any other kind of malfunctioning
source.
3. Evaluate the bill thickness adjustment mechanism in case it needs to be re-
adjusted for improving the unit performance.
4. Troubleshooting Operational Problems
