21
Troubleshooting
Problem
Possible Cause
Remedy
Compressor will not start
Compressor overload
Check supply voltage, start components (single phase), and
wiring
Run capacitor (single phase units only)
Measure capacitance and replace if faulty
Start capacitor (single phase units only)
Measure capacitance and replace if faulty
Start relay (single phase units only)
Check for contiuity between 2,5 and 1,2. Replace if no
continuity
Compressor contactor
Replace if faulty
Microprocessor control board
Replace if faulty
Compressor failure
Contact Customer Service Department for assistance
Pump will not start
Pump overload
Check supply voltage, wiring, overload set point (external
overload)
Pump contactor
Replace if faulty
Microprocessor control board
Replace if faulty
Pump motor failure
Check motor windings and replace if faulty
Low refrigerant pressure
Low refrigerant charge
Contact refrigeration service technician
Refrigerant leak
Contact refrigeration service technician
Low refrigeration pressure sensor
Check for proper range, replace if faulty
Microprocessor control board
Replace if faulty
High refrigerant pressure
Dirty air filters (air cooled units only)
Clean filters
Air flow obstruction (air cooled units only)
Make sure chiller is installed in accordance with
recommendations in this manual
High ambient air temperature (air cooled units
only)
Ambient temperature must be reduced below 105°F (40.5°C)
Condenser fan motor (air cooled units only)
Check start compents and motor windings for failure and
replace if faulty
Condenser fan cycling control (air cooled units
only)
Confirm proper operation, replace if faulty
Plugged condenser (water cooled units only)
Clean out tubes
Insufficient condenser water flow (water
cooled units only)
Make sure chiller is installed in accordance with the
recommendations of this manual
High condenser water temperature (water
cooled units only)
Condenser water temperature must be reduced below 90°F
(38°C)
Condenser water regulating valve
Check setting, replace if faulty
Refrigerant circuit overcharged
Contact refrigeration service technician
High refrigerant pressure sensor
Replace if faulty
Microprocessor control board
Replace if faulty