37
Meter Maintenance and Troubleshooting
7
(The error code and
Err
will
alternate on the display.)
The test strip may be damaged,
not properly inserted, or was
previously used.
Remove and reinsert the test
strip, or replace it if damaged
or previously used.
(The error code and
Err
will alternate on the display.)
A meter or test strip error has occurred.
Repeat the blood glucose test. If a second E-3 code appears,
perform a control test with the control solution and a new
test strip.
• If the control result is within the acceptable range, review
the proper testing procedure and repeat the blood glucose
test with a new test strip.
• If the control result is not within the acceptable range, see
the
Understanding Out-of-Range Control Results
section in the chapter
Control Tests
.
In rare cases, an E-3 error code may indicate that your blood
glucose is extremely high and above the system’s measuring
range. If you do not feel like your blood glucose is extremely
high, repeat the blood glucose test. See the
Unusual Blood
Glucose Results
section in the chapter
Blood Glucose
Tests
. If the E-3 code still appears for your blood glucose
test,
contact your healthcare professional immediately
.
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