13
4.
Troubleshooting:
4.1.
Pump does not function:
•
Check the pump power cord is plugged
into a mains socket and the socket is
turned on.
•
Check the mains socket using another
appliance or plug the pump into an
alternative mains socket.
•
Check the pump is turned on.
4.2.
Pump is running, but the cushion does not fully
inflate or Low Pressure indicator light is on:
•
Check both pipes in the tube set are
correctly fitted to the pump and to the
cushion.
•
Check the tube set for holes, kinks or
damage.
•
Check the cushion for holes, punctures or
damage.
4.3.
User complains the cushion is uncomfortable:
•
Pump pressure settings may be incorrect.
Check the pump settings are as
prescribed.
•
The patient’s needs may have changed.
The patient must have a professional
assessment of their pressure needs by a
clinician.
10.
Maintenance
1.
Maintenance for all Configure CushionAir Systems:
We recommend the Configura CushionAir System is
checked weekly. If any damage is detected, inform
the clinician or healthcare professional and take the
cushion out of service.
•
Check the power supply cord/battery charger cord
for any damage, abrasions or excessive wear.
•
Check the pipe set for any damage, abrasions,
excessive wear or kinks.
•
Check both pipes in the tube set are correctly fitted
to the pump and to the cushion and routed
correctly to avoid being snagged, kinked of
pinched.
•
Check the cushion cells are correctly fitted to the
chair and the cushion cells and cover are not
excessively worn or damaged.
•
Check the pump is working as expected without
unexpected noise or heat.
•
Check the tube set is not snagged, kinked or
pinched when the chair is operated through a full
cycle.
2.
Specific maintenance for CushionAir Battery
Powered Pump
•
Check the Low Battery light daily.
3.
Specific maintenance for CushionAir Mains Pump
•
Check the Low Pressure indicator light daily.
•
The air filter (Figure 10.3) is located at the rear and
underneath the pump and should be replaced
every 12 months or earlier if it becomes blocked:
Figure 10.3
WARNING
Maintenance must be carried out by a
competent person.
Do not use the Configure CushionAir System if
the patient, maintenance person, carer or
another person is aware of any malfunction or
incorrect performance.
If the patient is not comfortable with the
Configure CushionAir System, contact the
clinician or clinical prescriber.
