5. I’m trying to make a phone call, but can’t hear the other person’s voice
- Please make sure the headset has been switched on.
- Make sure the volume is not too low or muted.
- Make sure that the headset is properly connected to the Bluetooth device.
- Make sure the distance between the headset and the mobile phone is in the
available BT range.
6. During a phone call, the other person’s voice is not clear
- Make sure that you have a good signal on your mobile phone.
- Make sure the headset is in the available range of this product.
7. My device cannot use the forward and back buttons
- Some devices do not support AVRCP technology that allows for the use of
these features. Please refer to your mobile phone user manual.