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Support
There is various ways of getting in touch with our support team. For questions that haven’t been
answered in the manual please use one of the following options:
>
Search the FAQ
(Frequently Ask Questions) documents on the Access homepage. The Docu-
ments can be accessed here
http://www.access-music.de/?go=faq
>
Support by email
: Please use the following form to get in touch with our support team.
Users who prefer to communicate in any other language than English or German should get in
touch with their local Access. A list of distributors can be found here: http://www.access-
music.de/?go=distributors
Http://www.access-music.de/?go=emailsupport
>
Realtime support in the Access chatroom
. Visit the support chatroom on the Access
homepage and get directly in touch with our support team. Please note that the chatroom is only
available during the standard business hours of our support team. You can access the chatroom
here:
http://www.access-music.de/?go=chatroom
>
Support by phone
: The Access hotline is open during the business hours specified on the
Access homepage within the support area. To receive support in your local language, please con-
tact our local distributor. For getting in touch with us by phone dial:
International:
0700 - ACCESS-VI
(0700 22237784)
International:
+49 700 - ACCESS-VI
(+49 700 22237784)
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