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User Manual
Zia 8.000 series
Zia-8000_9CND_UserManual_5DUCNP20b_EN_v01-01.docx
Page 29 of 32
6.
Failure and Error messages:
Always check whether an error message is shown on the display. If no error message is
shown and the machine does not work correctly, you may find the possible cause and
solution in the following table. For failures not mentioned in this manual, contact the service
engineer.
Rinse brewer with tablet
The weekly cleaning cycle is required. Run the cleaning cycle and the message will
disappear.
Brewer not in home position
Consult the service engineer
Communication error
Consult the service engineer
Cleaning Error
Cleaning cycle did not finish. Run the cleaning cycle again and finish it correctly.
Door open
Close door or install service key to run the machine.
Drip tray/waste bucket full
Empty the drip tray in front of machine and the waste bucket, make sure the probes are
dry.
Filling boiler
Wait until boiler is filled.
If message is still shown after 10 minutes, consult the service engineer
Grinder blocked
Grinder is blocked and needs to be cleaned out
Heating boiler
Wait until boiler is heated.
If message is still shown after 10 minutes, consult the service engineer
Mixer blocked
Clean the mixing bowl
No water connected
No water detected for more than 30 seconds for pressure boiler system.
Open and close the machine door for restart.
Open boiler leaking, inlet closed
A leak is detected. Close water tap and consult the service engineer.
Place cup left or Place cup right
Cup needs to be placed under the dispenser before the start button is available.