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H-4

Appendix H

Technical Support Form

Company Name:

Phone Number:

Contact Person:

Fax Number:

E-mail Address:

Model

*

BIOS ID #

*

Motherboard Model No.

DRIVER REV

OS/Application *

Hardware Name

Brand

Specifications

CPU *

HDD

IDE1
IDE2

CD-ROM-Drive

IDE1
IDE2

System Memory

ADD-ON CARD

Problem Description:

KV7 Series

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Содержание KV7

Страница 1: ...KV7 Series KV7 KV7 V AMD Athlon XP System Board Socket 462 User s Manual 4200 0380 12 Rev 1 01 ...

Страница 2: ...al or consequential damages arising from any defect or error in this manual or product Product names appearing in this manual are for identification purpose only and trademarks and product names or brand names appearing in this document are the property of their respective owners This document contains materials protected under International Copyright Laws All rights reserved No part of this manua...

Страница 3: ...ly 2 7 5 Wake up Header 2 8 6 Front Panel Switches Indicators Headers 2 9 7 Additional USB Port Headers 2 10 8 Front Panel Audio Connection Header 2 11 9 Internal Audio Connectors 2 13 10 Accelerated Graphics Port Slot 2 13 11 Floppy Disk Drive Connector 2 14 12 IDE Connectors 2 15 13 Serial ATA Connectors 2 16 14 Back Panel Connectors 2 17 Chapter 3 BIOS Setup 3 1 3 1 SoftMenu Setup 3 2 3 2 Stand...

Страница 4: ... in 1 Driver A 1 Appendix B Install Audio Driver B 1 Appendix C Install LAN Driver C 1 Appendix D Install VIA USB 2 0 Driver D 1 Appendix E Install Serial ATA RAID Driver E 1 Appendix F ABIT EQ The Hardware Doctor Utility F 1 Appendix G FlashMenu BIOS Update Utility G 1 Appendix H Troubleshooting Need Assistance H 1 Appendix I How to Get Technical Support I 1 KV7 Series ...

Страница 5: ...red DDR 266 Max 3GB 4 ABIT Engineered ABIT SoftMenu Technology ABIT FanEQ Technology ABIT EQ Technology ABIT Audio EQ Technology ABIT FlashMenu Technology 5 Serial ATA 150 RAID 2 channels of Serial ATA 150MB s data transfer rate with RAID function 0 1 via South Bridge 6 LAN Onboard 10 100M PCI Fast Ethernet Controller 7 Audio Onboard 6 Channel AC 97 CODEC Professional digital audio interface suppo...

Страница 6: ...connector Rear Left Rear Right Center Subwoofer S PDIF Output Mic In Line In Front Left Front Right KV7 1x AUDIO2 connector Mic In Line In Line Out KV7 V 4x USB 2 0 1x RJ 45 LAN Connector 10 Miscellaneous ATX form factor 305x195mm Specifications and information contained herein are subject to change without notice KV7 Series ...

Страница 7: ...Introduction 1 3 1 2 Layout Diagram KV7 User s Manual ...

Страница 8: ...1 4 Chapter 1 1 3 Layout Diagram KV7 V KV7 Series ...

Страница 9: ... the tip of the spacers and insert them into the slots After doing this to all the slots you can slide the board into position aligned with slots After the board has been positioned check to make sure everything is OK before putting the chassis back on ATTENTION To prevent shorting the PCB circuit please REMOVE the metal studs or spacers if they are already fastened on the chassis base and are wit...

Страница 10: ...ce to insert CPU it only fit in one direction Close the CPU release lever 3 Remove the plastic film adhesive on the heatsink Make sure the stepped portion of the heatsink is facing toward the end of the socket that reads Socket 462 Put the heatsink faces down onto the processor until it covers the processor completely 4 Push down the short end of the retaining clip first to lock up with the center...

Страница 11: ...ore installing or removing memory modules 1 Locate the DIMM slot on the board 2 Hold two edges of the DIMM module carefully keep away of touching its connectors 3 Align the notch key on the module with the rib on the slot 4 Firmly press the module into the slots until the ejector tabs at both sides of the slot automatically snaps into the mounting notch Do not force the DIMM module in with extra f...

Страница 12: ...er 1 for all the position of connectors and headers on the board that you may refer to WARNING Always power off the computer and unplug the AC power cord before adding or removing any peripheral or component Failing to so may cause severe damage to your motherboard and or peripherals Plug in the AC power cord only after you have carefully checked everything ATX Power Input Connectors 1 This mother...

Страница 13: ... The CPU must be kept cool by using a powerful fan with heatsink The system is capable of monitoring the speed of the CPU fan CPUFAN1 CPU Fan NBFAN1 Chipset Fan SYSFAN1 System Fan AUXFAN1 AUXFAN2 Auxiliary Fan WARNING These fan connectors are not jumpers DO NOT place jumper caps on these connectors KV7 KV7 V User s Manual ...

Страница 14: ... clear the CMOS memory Pin 1 2 shorted default Normal operation Pin 2 3 shorted Clear CMOS memory WARNING Turn the power off first including the 5V standby power before clearing the CMOS memory Failing to do so may cause your system to work abnormally or malfunction KV7 Series ...

Страница 15: ...K mode Short pin 2 and pin 3 for Strapping from Hardware to allow the CPU hardware controls the timing of S2K bus for a better system flexibility The default setting is pin 1 and pin 2 shorted for Strapping from boot ROM to allow the internal boot ROM controls the timing of S2K bus KV7 User s Manual ...

Страница 16: ...ard Mouse port Pin 2 3 shorted Enable wake up function support at Keyboard Mouse port USB PWR1 Pin 1 2 shorted default Disable wake up function support at USB1 port Pin 2 3 shorted Enable wake up function support at USB1 port USB PWR2 Pin 1 2 shorted default Disable wake up function support at USB2 port Pin 2 3 shorted Enable wake up function support at USB2 port KV7 Series ...

Страница 17: ...tion will only cause the LED not lighting but a wrong connection of the switches could cause system malfunction HLED Pin 1 3 Connects to the HDD LED cable of chassis front panel RST Pin 5 7 Connects to the Reset Switch cable of chassis front panel SPK Pin 15 17 19 21 Connects to the System Speaker cable of chassis SLED Pin 2 4 Connects to the Suspend LED cable if there is one of chassis front pane...

Страница 18: ...s These headers each provide 2 additional USB 2 0 ports connection through an USB cable designed for USB 2 0 specifications Pin Pin Assignment Pin Pin Assignment 1 VCC 2 VCC 3 Data0 4 Data1 5 Data0 6 Data1 7 Ground 8 Ground 9 NC 10 NC KV7 Series ...

Страница 19: ...enson cable provided with the chassis To use the audio connector at rear panel disconnect the extension cable attach the jumpers back at pin 5 6 and pin 9 10 default setting KV7 Pin Pin Assignment Pin Pin Assignment 1 Audio Mic 2 Ground 3 Audio Mic Bias 4 VCC 5 Speaker Out Right Channel 6 Speaker Out Right Channel Return 7 X 8 NC 9 Speaker Out Left Channel 10 Speaker Out Left Channel Return 11 Gro...

Страница 20: ...n Pin Assignment Pin Pin Assignment 1 Audio Mic 2 Ground 3 Audio Mic Bias 4 VCC 5 Speaker Out Right Channel 6 Speaker Out Right Channel Return 7 X 8 NC 9 Speaker Out Left Channel 10 Speaker Out Left Channel Return KV7 Series ...

Страница 21: ...al CD ROM drive or add on card 10 Accelerated Graphics Port Slot This slot supports an optional AGP graphics card up to AGP 8X mode Please refer to our Web site for more information on graphics cards ATTENTION This motherboard does not support 3 3V AGP cards Use only 1 5V or 0 8V AGP cards User s Manual ...

Страница 22: ...one end of the ribbon cable into the FDC1 connector The colored edge of the ribbon cable should be aligned with pin 1 of FDC1 connector 2 Install the other end s of ribbon cable into the disk drive connector s The colored edge of the ribbon cable should be also aligned with pin 1 of disk drive connector The endmost connector should be attached to the drive designated as Drive A KV7 Series ...

Страница 23: ...bon cable to the connectors on hard drives If you want to connect two hard drives together through one IDE channel you must configure the second drive to Slave mode after the first Master drive Please refer to the drives documentation for jumper settings The first drive connected to IDE1 is usually referred to as Primary Master and the second drive as Primary Slave The first drive connected to IDE...

Страница 24: ...one Serial ATA device at each channel via Serial ATA cable A RAID 0 or RAID 1 array is also available by software configuration To enable the SATA1 and SATA2 controller the item OnChip SATA Device must be kept enabled default setting in the BIOS menu of OnChip IDE Device KV7 Series ...

Страница 25: ...to the rear left and rear right channel in the 5 1 channel audio system Cen Sub Center Subwoofer Connects to the center and subwoofer channel in the 5 1 channel audio system S PDIF Out This connector provides an S PDIF out connection through optical fiber to digital multimedia devices Mic In Connects to the plug from external microphone Line In Connects to the line out from external audio sources ...

Страница 26: ...out from external audio sources Line Out Connects to the front left and front right channel in the 5 1 channel or regular 2 channel audio system LAN Connects to Local Area Network USB1 USB2 Connects to USB devices such as scanner digital speakers monitor mouse keyboard hub digital camera joystick etc KV7 Series ...

Страница 27: ...e memory count begins and then the following message appears on the screen PRESS DEL TO ENTER SETUP If this message disappears before you respond restart the system by pressing Ctrl Alt Del keys or by pressing the Reset button on computer chassis Only when it failed by these two methods can you restart the system by powering it off and then back on After pressing Del key the main menu screen appea...

Страница 28: ...system hangs hard disk drive data lose abnormal functioning of the VGA card or abnormal functioning with other add on cards Using non specification settings for your CPU is not the intention of this explanation These should be used for engineering testing not for normal applications There will be no guaranty for the settings beyond specification any damage of any component on this motherboard or p...

Страница 29: ...ns are available at Normal to Fast or at Fast to Normal This will depends which state you choose If you set this item from at Fast to to Normal when you reboot the system and finish the POST process the state will change to your new setting Here s to Normal After that if you go to view the BIOS menu again you will see this item shows at Normal if you press the Enter key you ll see the two options ...

Страница 30: ...the current date in the format of Month Date and Year Time hh mm ss This item sets the time you specify usually the current time in the format of Hour Minute and Second IDE Primary Master Slave and IDE Secondary Master Slave Click Enter key to enter its submenu IDE HDD Auto Detection This item allows you to detect the parameters of IDE drives by pressing Enter key The parameters will be shown on t...

Страница 31: ...ylinder This item configures the numbers of cylinders Head This item configures the numbers of read write heads Precomp This item displays the number of cylinders at which to change the write timing Landing Zone This item displays the number of cylinders specified as the landing zone for the read write heads Sector This item configures the numbers of sectors per track Back to Standard CMOS Feature...

Страница 32: ...ed All But Keyboard The system boot will stop for all errors except a keyboard error All But Diskette The system boot will stop for all errors except a diskette error All But Disk Key The system boot will stop for all errors except a diskette or keyboard error Base Memory This item displays the amount of base memory installed in the system The value of the base memory is typically 640K for system ...

Страница 33: ...e will appear USB Flash Disk Type This item selects the type for your USB flash disk First Boot Device Second Boot Device Third Boot Device Boot Other Device Select the drive to boot first second and third in the First Boot Device Second Boot Device and Third Boot Device items respectively The BIOS will boot the operating system according to the sequence of the drive selected Set Boot Other Device...

Страница 34: ...a certain rate Unit milliseconds Four options are available 250 500 750 1000 Back to 250 The default setting is 250 Security Option This item determines when the system will prompt for password every time the system boots or only when enters the BIOS setup Setup The password is required only when accessing the BIOS Setup System The password is required each time the computer boots up NOTE Don t fo...

Страница 35: ...ich to initialize and to prepare for activation Disable Unuse DIMM PCI Clk This option disables the clock of DIMM PCI slot that is not in use Yes The system automatically detect the unused DIMM and PCI slots and stop sending clock signal to these unused PCI slots No The system always send clock signal to all PCI slots NOTE Set this option to No setting if there are adapters that cannot be automati...

Страница 36: ...on Bank Interleave Three options are available Disabled 2 Way 4 Way The default setting is Disabled Depending on your SDRAM module structure the 4 Way setting can offer the best performance If you choose the wrong setting the computer system will not run in a stable manner For detailed information on your SDRAM module please ask your SDRAM module manufacturer Precharge to Active Trp Trip timing va...

Страница 37: ...you set to Manual then the next item will be available Input Delay Value This item allows you to adjust the data input strobe delay time of memory You can key in the HEX number into this section DDR DQS Output Delay Two options are available Auto or Manual The default setting is Auto If you set to Manual then the next item will be available Output Delay Value This item allows you to adjust the dat...

Страница 38: ... Master 1 WS Write Two options are available Disabled Enabled The default setting is Disabled This implements a single delay when writing to the AGP Bus When you set it to Enabled two wait states are used by the system allowing for greater stability AGP Master 1 WS Read Two options are available Disabled Enabled The default setting is Disabled This implements a single delay when reading to the AGP...

Страница 39: ...t one state before data is written to the PCI bus CPU to PCI Post Write Two options are available Enabled or Disabled The default is Enabled When Enable data transmission from CPU to PCI bus are buffered and compensate for the different speed between CPU and PCI bus If it is set to Disabled data transmissions are not buffered and CPU must wait until the data transmission is complete and then start...

Страница 40: ...ce does not support prefetching OnChip SATA Device This option enables or disables the OnChip SATA controller OnChip IDE 1 Controller This item allows you to enable or disable the primary and secondary IDE controller Select Disabled if you want to add a different hard drive controller Master Slave Drive PIO Mode The PIO Programmed Input Output mode allows the BIOS to tell the controller what it wa...

Страница 41: ... using Ultra DMA devices try disabling this item OnChip IDE 2 Controller The description is same as the OnChip IDE 1 Controller Back to Integrated Peripherals Setup Menu OnChip PCI Device Click Enter key to enter its submenu OnChip Audio Controller This option enables or disables the audio controller OnChip LAN Controller This option enables or disables the LAN controller OnChip LAN Boot ROM This ...

Страница 42: ...able Disable 378 IRQ7 278 IRQ5 3BC IRQ7 Default setting is 378 IRQ7 Parallel Port Mode Four options are available SPP EPP ECP ECP EPP The default setting is ECP EPP mode EPP Mode Select Two options are available EPP1 7 EPP1 9 The default setting is EPP 1 7 When the mode selected for the parallel port mode is EPP the two EPP version options are available ECP Mode Use DMA Two options are available 1...

Страница 43: ... is NA Power Button Function This item selects the method of powering off your system Delay 4 Sec Pushing the power button for more than 4 seconds will power off the system This will prevent the system from powering off in case you accidentally hit or pushed the power button Instant Off Pressing and then releasing the power button at once will immediately power off the system Run VGABIOS if S3 Res...

Страница 44: ... you to enter password When you set this item to Hot Key the item of Hot Key Power On will allow you to choose the hot key you want If you choose Mouse you can press any key on mouse to turn on the computer power NOTE To enable this Power On function the wake up header of PS2 PWR1 USB PWR1 USB PWR2 must be set to Enabled position Please refer to the configuration of Wake up Header PS2 PWR1 USB PWR...

Страница 45: ...e port will awaken a system that has powered down PCI Master Two items are available OFF or ON The default setting is OFF When set to ON any event affecting the PCI Master signal will awaken a system that has powered down Wakeup by PME of PCI Two options are available Disabled or Enabled The default setting is Disabled When set to Enabled any event affecting from PCI card PME will awaken a system ...

Страница 46: ...ilable Off or Manual The default setting is Manual When you set this item to Manual the following IRQ events will be available for adjustment When set to Disabled activity will neither prevent the system from going into a power management mode nor awaken it Each item has two options Enabled Disabled KV7 Series ...

Страница 47: ...System Configuration Data contains the IRQ DMA I O port memory information of the system This is a specification and a feature specific to the Plug Play BIOS Resources Controlled By This item configures all of the boot and Plug and Play compatible devices Auto ESCD The system will automatically detect the settings Manual Choose the specific IRQ resources in the IRQ Resources menu IRQ Resources Cli...

Страница 48: ...will be available for new device PIRQ_0 Use IRQ No PIRQ_3 Use IRQ No This item specifies the IRQ number manually or automatically for the devices installed on PCI slots For the relations between the hardware layout of PIRQ the signals from the VIA VT8237 chipset INT means PCI slot IRQ signals and devices please refer to the table below Signals AGP LAN PCI 1 PCI 2 PCI 3 PCI 4 PCI 5 SATA PIRQ_0 Assi...

Страница 49: ...Driver Utility CD that came packed with this motherboard FAN Fail Alarm Selectable This item selects the fan that will be monitored for malfunction Shutdown When CPU Fan Fail When set to Enabled the system will be shut down if the CPU fan is not running CPU FanEQ Speed Control This item allows you to control the CPU fan speed down to a specific percentage When set to a specific percentage the CPU ...

Страница 50: ...t your add on card I O address to avoid using these addresses 3 9 Load Fail Safe Defaults This option loads the BIOS default values for the most stable minimal performance system operations 3 10 Load Optimized Defaults This option loads the BIOS default values that are factory settings for optimal performance system operations 3 11 Set Password This option protects the BIOS configuration or restri...

Страница 51: ...em For those of other OS please follow its on screen instruction Insert the Driver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click VIA 4in1 Driver The following screen appears 1 Click ...

Страница 52: ...A 2 Appendix A Click Next 6 7 Choose Yes I want to restart my computer now and click OK to complete setup KV7 Series ...

Страница 53: ...ver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Driver tab Click Audio Driver The following screen appears 1 Click Next 2 Click Next Click Yes 3 4 Choose Yes I want to restart my computer now and cl...

Страница 54: ...lity CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click Audio Driver The following screen appears Click Next 1 2 Choose Yes I want to restart my computer now and click Finish to complete setup KV...

Страница 55: ...s on screen instruction Insert the Driver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click LAN Driver The following screen appears Click OK to exit the installation 1 User s Manual ...

Страница 56: ...C 2 Appendix C C 2 Appendix C KV7 Series KV7 Series ...

Страница 57: ...s on screen instruction Insert the Driver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click VIA USB 2 0 Driver The following screen appears 1 Click Next 2 Click Next 3 For Windows 2000 i...

Страница 58: ...D 2 Appendix D D 2 Appendix D KV7 Series KV7 Series ...

Страница 59: ...een instruction Insert the Driver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click VIA SATA RAID Driver The following screen appears 1 Click Next 2 Click Next Click Next 3 Click Next 4 ...

Страница 60: ...E 2 Appendix E 6 Choose Yes I want to restart my computer now and click Finish to complete setup KV7 Series ...

Страница 61: ...rive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to ABIT Utility tab Click ABIT EQ The following screen appears 1 Click Next 2 Click Next Click Next 3 4 Choose Yes I want to restart my computer now and click Finish to complete set...

Страница 62: ...creen appears ABIT EQ shows you the status of Voltage Fan Speed and Temperature readings as well The item names in this screen shot are for reference only may not be exactly the same as what you see on your monitor KV7 Series ...

Страница 63: ...D into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to ABIT Utility tab Click FlashMenu The following screen appears 1 Click Next 2 Click Next Click Next 3 Click Finish to complete setup 4 5 Execute the FlashMenu by en...

Страница 64: ...G 2 Appendix G Click OK 6 7 This FlashMenu screen appears You can easily update the BIOS from clicking Update From File One Click LiveUpdate or LiveUpdate Step by Step button KV7 Series ...

Страница 65: ...est the following three troubleshooting methods to discharge CMOS data recover the hardware default status and then make the motherboard working again No need to bother returning the motherboard to where you bought from or go through an RMA process Step 1 Switch off the power supply unit and then switch it on again after one minute If there is no power switch on the power supply unit disconnect it...

Страница 66: ...y to start the system each time you insert a card until the system will not start Keep the VGA card and the interface card that caused the problem inserted on the motherboard remove any other cards or peripheral and start again If you still cannot start note the information related to both cards in the add on Card space provided and don t forget to indicate the motherboard model version BIOS ident...

Страница 67: ...xample In the HDD space check the box in the Brand space write Seagate in the Specifications space write ST31621A 1 6GB 8 CD ROM Drive Indicate the brand and specifications of your CD ROM drive Specify if it uses IDE1 or IDE2 and check in case you give no indication we will consider that your CD ROM is IDE2 Master Example In the CD ROM drive space check the box in the Brand space write Mitsumi in ...

Страница 68: ...me Phone Number Contact Person Fax Number E mail Address Model BIOS ID Motherboard Model No DRIVER REV OS Application Hardware Name Brand Specifications CPU HDD IDE1 IDE2 CD ROM Drive IDE1 IDE2 System Memory ADD ON CARD Problem Description KV7 Series ...

Страница 69: ...ts have the best quality and compatibility In case you need service or technical support please understand the constraint we have and always check with the reseller who sold the product to you first To expedite service we recommend that you follow the procedures outlined below before contacting us With your help we can meet our commitment to provide the best service to the greatest number of ABIT ...

Страница 70: ... or refund policies How they serve you is also a good reference for your next purchase 6 Contacting ABIT If you feel that you need to contact ABIT directly you can send email to the ABIT technical support department First please contact the support team for the branch office closest to you They will be more familiar with local conditions and problems and will have better insight as to which resell...

Страница 71: ...any and Benelux Belgium Netherlands Luxembourg France Italy Spain Portugal Greece Denmark Norway Sweden Finland and Switzerland AMOR Computer B V ABIT s European Office Jan van Riebeeckweg 15 5928LG Venlo The Netherlands Tel 31 77 3204428 Fax 31 77 3204420 Sales sales abit nl Web Site http www abit nl Austria Czech Romania Bulgaria Slovakia Croatia Bosnia Serbia and Macedonia Asguard Computer Ges ...

Страница 72: ...p www abit com tw 8 Reporting Compatibility Problems to ABIT Because of tremendous number of email messages we receive every day we are forced to give greater weight to certain types of messages than to others For this reason any compatibility problem that is reported to us giving detailed system configuration information and error symptoms will receive the highest priority For the other questions...

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