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ABB Terra AC 40 A, Руководство пользователя

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24

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Table 17: Troubleshooting table (continued)

Problem (error code)

Possible cause

Possible solution

Power relay fault (0x0400)

The relay contact is detected in wrong 
state or has damage

Examine the relay contact
If necessary, contact your local representative of the manufacturer 
or a qualified electrical contractor. Refer to section

 Manufacturer 

and contact data at the end of the document

Internal communication failure 

(0x0800)

The internal boards of the Terra AC fail  
to communicate with each other

Connect the Terra AC to the internet
Do a check of the WiFi signal at the site

Do a check of the Nano-SIM card connection and the 4G signal 

strength at the site

E-Lock failure (0x1000)

Error to lock / unlock the charge connector

Examine the connection of the EV charge cable
If necessary, contact your local representative of the manufacturer 
or a qualified electrical contractor. Refer to section

 Manufacturer 

and contact data at the end of the document

Missing phase (0x2000)

B and C phase are missing or one  
of these phases is missing

Contact your local representative of the manufacturer or a qualified 
electrical contractor. Refer to section

 Manufacturer and contact 

data at the end of the document

Modbus communication lost 

(0x4000)

The Modus communication is lost

Contact your local representative of the manufacturer or a qualified 
electrical contractor. Refer to section

 Manufacturer and contact 

data at the end of the document

Offline charging record reaches 

memory limit (0x8000)

Lost internet connection or incorrect 
configuration

Re-conncect or re-establish internet connection
When EVSE is used offline, select offline in ChargerLink menu, 
ChagerSync app

The display shows that the EV is 
not ready for the charge session 
or the ChargerSync app shows 
'waiting for EV'

The EV is in unavailable

Wake up the EV

The EV is not charged

There is a problem with the Terra AC

Make sure that the power supply to the Terra AC is on
Examine the Terra AC to find if is working correctly
Examine the ChargerSync app and the charge LED to make sure that 
the charging session is authorized
Start the charging session

The EV charge cable is defective

Examine the EV charge cable
If the EV charge cable is defective, contact your local representative 
of the manufacturer or a qualified electrical contractor. Refer to 
section

 Manufacturer and contact data at the end of the document

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Содержание Terra AC 40 A

Страница 1: ... USER MANUAL Terra AC wallbox UL 40 80 A ...

Страница 2: ...2 ...

Страница 3: ...view of the system Overview of the Terra AC outside Load management LED indicators Display for display models only 18 19 ChargerSync app for the Terra AC Description of the app interface General description of buttons colors and menus Errors 20 21 Operation Prepare before use Energize the Terra AC Connect the Terra AC with the ChargerSync app Start a charge session Wake up the EV when unavailable ...

Страница 4: ... are present in this document Signal word Description Symbol Danger If you do not obey the instruction this can cause injury or death Refer to Table 7 page 8 Warning If you do not obey the instruction this can cause injury Refer to Table 7 page 8 Caution If you do not obey the instruction this can cause damage to the EVSE or to property Note A note gives more data to make it easier to do the steps...

Страница 5: ... the correct operation of the EVSE Cabinet Enclosure of the EVSE including the components on the inside Contractor Third party that the owner or site operator hires to do engineering civil and electrical installation work Grid provider Company that is responsible for the transport and distribution of electricity Local rules All rules that apply to the EVSE during the entire lifecycle of the EVSE T...

Страница 6: ...he manufacturer is not liable for damages and or losses related to such security breaches any unauthorized access interference intrusion leakage and or theft of data or information Responsibilities for the owner The owner is the person who runs the EVSE Terra AC for commercial or business purposes for itself or leaves it to a third party for use During operation the owner bears legal responsibilit...

Страница 7: ... the receiver is connected Consult the dealer or an experienced radio TV technician for help Industry Canada compliance statement This device contains licence exempt transmitter s receiver s that comply with Innovation Science and Economic Development Canada s licence exempt RSS s Operation is subject to the following two conditions This device may not cause interference This device must accept an...

Страница 8: ...erra AC Waste from electrical and electronic equipment Table 7 Signs on the EVSE Terra AC Note It is possible that not all symbols are present on the EVSE Discard the EVSE or parts of the EVSE Terra AC Incorrect waste handling can have a negative effect on the environment and human health due to potential hazardous substances With the correct disposal of this product you contribute to reuse and re...

Страница 9: ...his product if the flexible power cord or EV charge cable is frayed has broken insulation or any other signs of damage Do not use this EVSE if the enclosure or the EV connector is broken cracked open or shows any other indication of damage Install an insulated grounding conductor that is identical in size insulation material and thickness to the grounded and ungrounded branch circuit supply conduc...

Страница 10: ...data of the Terra AC must comply with the properties of the electrical grid the ambient conditions and the EV Refer to chapter Technical data Only use the Terra AC with accessories that the manufacturer provides or that obey the local rules The Terra AC input is intended for a hardwired installation that complies with the applicable national regulations Danger General risk If you use the Terra AC ...

Страница 11: ...arged D Parking space Location for the EV during the charge session E RFID card or smartphone To authorize the user to use the EVSE F Structure To install the EVSE on and to keep the EVSE in position G EV charge cable To conduct the charge from the EVSE to the EV Table 8 Parts and function of the charging process Overview of the system TABLE OF CONTENTS PREVIOUS CHAPTER NEXT CHAPTER ...

Страница 12: ...on with an RFID card I Product label To show the identification data of the Terra AC J Display K SAE J1772 type 1 charge connector Load management Load management makes sure that the available electrical capacity of the building or home is not exceeded A number of devices share a grid connection that has a maximum capacity The total power demand of the devices that use the grid connection must not...

Страница 13: ... connected Flashing A car is connected waiting for authorization Internet connection LED On Connected to the internet Off Not connected to the internet Flashing The internet connection is set up Terra AC on off LED On The Terra AC is on Off The Terra AC is off Flashing The Terra AC is in setup Table 10 LED lights and their statuses Error LED RFID Charging LED Cable and car detection and car author...

Страница 14: ...e for a charge session Display wakeup functionality via touch or when changing charge status connect or disconnect cable to EV preparing to charge and charging Boot screen Total 080 378 KWh Total delivered energy Date Guide Serial number Charger firmware version SN TACW1945021P4609 02 28 2022 11 16 AM v 1 5 2 1 2 3 TABLE OF CONTENTS PREVIOUS CHAPTER NEXT CHAPTER ...

Страница 15: ...not authorized The display shows this Authorization screen when the charge session is authorized but the EV charge cable is not connected to the EV Preparing to charge screen Total 080 378 KWh Total 080 378 KWh Total 080 378 KWh SN TACW1945021P4609 SN TACW1945021P4609 SN TACW1945021P4609 02 28 2022 11 16 AM 02 28 2022 11 16 AM 02 28 2022 11 16 AM v 1 5 2 v 1 5 2 v 1 5 2 TABLE OF CONTENTS PREVIOUS ...

Страница 16: ...al time active power Charging screen The display shows the Charging screen during the charge session for a single phase Terra AC Charging completed screen Total 080 378 kWh 28 02 2022 08 17 AM 28 02 2022 11 16 AM SN TACW1945021P4609 55 122 kWh 02 59 02 28 2022 11 16 AM v 1 5 2 Start and end time Energy delivered and duration of the charge session TABLE OF CONTENTS PREVIOUS CHAPTER NEXT CHAPTER ...

Страница 17: ...for the charge session SN TACW1945021P4609 Total 080 378 kWh 02 28 2022 11 16 AM 0x0010 v 1 5 2 Error code Total 080 378 kWh SN TACW1945021P4609 02 28 2022 11 16 AM 0x0010 v 1 5 2 Error code Total 080 378 kWh SN TACW1945021P4609 02 28 2022 11 16 AM v 1 5 2 TABLE OF CONTENTS PREVIOUS CHAPTER NEXT CHAPTER ...

Страница 18: ...current menu Main screen area This area shows information about the status of the Terra AC the charge sessions and the available menus Navigation bars To navigate through the menus of the app and to use the functions For a description of the buttons refer to Table 12 General description of buttons colors and menus page 19 Table 11 Description of the app interface TABLE OF CONTENTS PREVIOUS CHAPTER...

Страница 19: ...o go to the charger link connectivity menu Previous To go to a previous page Card To add or delete RFID cards Next To go to a next page Table 12 General description of buttons colors and menus Errors If the Terra AC detects a problem the error LED comes on The ChargerSync app shows the error description For the possible causes and the possible solutions refer to chapter Troubleshooting page 23 It ...

Страница 20: ...ra AC 1 Close the breaker that supplies the power to the Terra AC Warning Hazardous voltage Be careful when you work with electricity The power supply comes on A series of self checks start to make sure that the Terra AC works correctly and safely If the Terra AC detects a problem the error LED comes on The ChargerSync app shows the description of the error Connect the Terra AC with the ChargerSyn...

Страница 21: ...or of the EV The Terra AC charges the EV Procedure 1 Disconnect the EV charge cable from the EV 2 Connect the EV charge cable to the EV again Procedure 1 Disconnect the EV charge cable from the EV 2 Connect the EV charge cable to the EV again Wrap the EV charge cable around the enclosure 1 Select one of the two ways to end the charge session Wait until the charge session is completed The ChargerSy...

Страница 22: ...cabinet cover and the enclosure of the EVSE 4 months Refer to Table 15 Cleaning specifications on this page Do a visual check for damage on the cabinet Before each use Refer to section Do a check on the cabinet on this page Do a visual check for damage on the EV charge cables or outlet and the connectors Before each use Refer to section Do a check on the cabinet on this page Parameter Specificatio...

Страница 23: ...voltage on the power input is not sufficient Contact your local representative of the manufacturer or a qualified electrical contractor Refer to section Manufacturer and contact data at the end of the document Over current 0x0020 There is an overload on the EV side Contact your local representative of the manufacturer or a qualified electrical contractor Refer to section Manufacturer and contact d...

Страница 24: ...ical contractor Refer to section Manufacturer and contact data at the end of the document Modbus communication lost 0x4000 The Modus communication is lost Contact your local representative of the manufacturer or a qualified electrical contractor Refer to section Manufacturer and contact data at the end of the document Offline charging record reaches memory limit 0x8000 Lost internet connection or ...

Страница 25: ...connection of the EV charge cable If necessary contact your local representative of the manufacturer or a qualified electrical contractor Refer to section Manufacturer and contact data at the end of the document There is a problem with the ChargerSync app or the RFID card Make sure that you have registered in the ChargerSync app Make sure that you use a RFID card that the manufacturer provided Mak...

Страница 26: ...B A Connectivity Communication protocols OCPP 1 6J Modbus RTU RS485 primary and secondary Modbus TCP IP secondary Mobile communication Nano SIM socket type M2M Machine To Machine 4G LTE WCDMA Ethernet 1x 1 100 BaseT RJ45 Socket Extra ethernet daisy chain 1x 1 100 BaseT RJ45 Socket Ethernet Cable type Category 5 Cat 5 WiFi WAN IEEE 802 11 b g n 2 4 GHz External meter communication Primary mode Modb...

Страница 27: ...ion altitude 13123 ft 4000 m maximum Operating temperature range 30 55 C derating may apply Storage temperature range 40 85 C Storage conditions Indoor dry Relative humidity 95 non condensing Mechanical Mounting Wall or floor using a pedestal Dimensions H W D 15 75 9 06 4 92 inches 400 230 125 mm Weight 40 80 A 23 80 lb 26 01 lb 10 8 kg 11 8 kg Torque specifications Cabinet cover screws 0 9 Nm 7 9...

Страница 28: ...p length 0 33 in 8 5 mm 8 AWG 8 36 mm Terminal block external meter input and output Strip length 0 19 in 5 mm supported AWG range 24 12 0 20 3 3 mm Certification and standards Safety standards UL 2594 UL 2231 1 UL 2231 2 UL 1998 CSA C22 2 NO 280 NMX J 667 ANCE Codes and standards FCC Part 15 Class B ENERGY STAR Certification SGS Warranty 24 months AC input cable Cable shielding optional The local...

Страница 29: ... Note Consult with a licensed contractor licensed electrician or trained installation expert to ensure compliance with local building and safety standards Requirements Specifications Dedicated upstream protection device s Breaker EVSE internal Ground Fault Protection 20 mA AC Upstream overcurrent protection breaker Breaker rating see table above Tripping characteristics type C Note The breaker val...

Страница 30: ...non display no ABB logo UL 40 80 A 2 screws included SER Front cover non display models no ABB logo UL 40 80 A ABB6AGC109709 Front cover display no ABB logo UL 40 80 A 2 screws included SER Front cover display models no ABB logo UL 40 80 A ABB6AGC109714 Front cover non display UL 40 80 A 2 screws included SER Front cover non display UL 40 80 A ABB6AGC109717 Front cover display models UL 40 80 A 2 ...

Страница 31: ...ubject to change without notice ABB E mobility Heertjeslaan 6 2629 JG Delft The Netherlands Contact data The local representative of the manufacturer can give you support on the EVSE You can find the contact data here https emobility abb com Rev A March 2022 ...

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