Abarth 124 SPIDER, Сервисная и гарантийная книжка

Страница: 14 / 36

14
A B A R T H 1 2 4 S P I D E R A U S T R A L I A N S E R V I C E & W A R R A N T Y H A N D B O O K
B. What FCAA Will Do
Once you have followed the two steps described in Section 4.2A, a
FCAA representative will review your situation. If it is something that
FCAA can help you with, FCAA will provide your Authorised FIAT/Abarth
Dealer with all the information and assistance necessary to resolve the
problem. Even if FCAA cannot help you, FCAA will acknowledge your
contact and explain FCAA’s position.
C. Information to Provide
You will need to provide the following information at the time of making
the claim:
• Your name, address and telephone number;
• The VIN of your vehicle;
• Evidence, including receipts, of all work, including scheduled
maintenance and service work, performed on your Abarth
vehicle by persons other than an Authorised FIAT/Abarth Dealer;
• The nature of your claim, and all material details related to your
claim, including details of any reasonable costs and expenses
incurred by you in making the claim.
4.3 CONTACT INFORMATION
Whenever you need help, you can call the FCAA Customer Care Centre
on 1800 870 720 where our trained staff can assist.
5. WHAT THE FCAA MANUFACTURER’S WARRANTY
DOES NOT COVER
a) Any vehicle which has been subject to insufficient maintenance,
overloading, careless handling or accident, which has not
been periodically inspected and serviced as per specifications
provided in the Owner’s Manual.
b) Any defect due to repair or service executed to the vehicle at
a Service Workshop other than of the Authorised FIAT/Abarth
Dealer Network.
c) Any defect due to the use of a part or parts, which are not Abarth
genuine or authorised products.
d) Any defect caused by modifications or additions not previously
approved by FCAA in writing.
e) Any defect caused by use of non-approved fluids or lubricants.
f) Any insignificant defect including:
• Very small or low sound or vibration which does not
affect the operation of the vehicle or is deemed to be
within commercially acceptable tolerances, or is a normal
characteristic of operation.
• Very slight seepage of oil or the like around packing and/
or oil seals which does not decrease significantly the
quantity of the oil in various components.
• Gaps between panels not exceeding limits set by
manufacturer.
• External defects which are not easily visible.
• Any reported issue that cannot be demonstrated or
experienced.