Features in Release 2.2
130
RN-001029-00, Rev 06, Release 2.2
IP Phone Release Notes 2.2
Server-Side Do Not Disturb (DND), Call Forward (CFWD) ,
and Automatic Call Distribution (ACD) Support
The IP phones now support server-side DND, CFWD, and ACD feature
events.This feature is called “as-feature-event” and works with the DND, CFWD,
and ACD keys.
This feature is configurable using the configuration files or the Aastra Web UI.
How it Works on the Phone UI
When you enable the “as-feature-event” on the phone, AND you activate a DND,
CFWD, and/or ACD key, pressing the key performs as follows:
•
If the key is configured for an account on the phone, the server applies DND,
CFWD or ACD to that account. (for information about CFWD and DND
account configuration, see the section,
“Account-Based Do Not Disturb
(DND) and Call Forward (CFWD)”
on
page 6
).
•
If the key is “custom” configured, a screen displays on the phone allowing the
user to choose the account to apply DND or CFWD. (for information about
CFWD and DND custom configuration, see the section,
“Account-Based Do
Not Disturb (DND) and Call Forward (CFWD)”
on
page 6
).
•
A solid “Message Waiting Indicator” (MWI) indicates if one line/account has
DND or CFWD enabled, and the LED next to the DND/CFWD key is ON. A
status displays on the LCD that indicates the status of the line in focus (for
example, the status of CFWD could be “Call Forward Busy” (CFWDB) or
“Call Forward No Answer” (CFWDNA).
Notes
:
1.
The 51i supports server-side DND and CFWD only.
2.
The DND, CFWD, and ACD server-side feature is not applicable to
the CT handset.
Note:
If the ACD key is configured on the phone, and the
“as-feature-event” is not enabled, the phones uses the ACD icons and
LED behavior from a Sylantro server instead.
